While most executives realize that technology is crucial to the running—and the success—of their businesses, many will admit that the state of their IT systems is less than optimal. For example, software versions and security updates might be inconsistent across workstations, network trouble could prevent people from doing their jobs, and IT staff might need to spend valuable time manually installing updates and inventing workarounds for problems. Analysts say more than 70 percent of a typical IT budget is spent on infrastructure, such as servers, operating systems, storage, and networking. Refreshing and managing desktop and mobile devices adds additional cost.
Challenges for Enterprises
Large companies need to manage a level of complexity that can span thousands of desktops all over the world. They may have several IT departments in different locations, using various platforms, applications, and hardware throughout the company. Data volumes can be huge. Growth and rapid developments in new technologies may have resulted in data center and desktop infrastructures that are overly complex, inflexible, and difficult to manage with built-in costs that are not only high, but somewhat fixed regardless of changing business requirements. Because of the sheer number of computers, employees, partners, and customers involved in a large company, security needs are increasingly more complicated.