Windows XP Media Center Edition (May 18, 2006)

Chat Topic: Windows XP Media CenterEdition
Date: Thursday, May 18, 2006

Please Note: Portions of this Chat have been edited for clarity.

Tyler [MSFT] (Moderator):
Hi everyone, and welcome to the Windows Media Center chat!

Today we are answering your questions about Windows Media Center.

I'm Tyler Welch, and I'm the MVP Lead for Windows Media Center, and the moderator for this chat.

Now, I'll have our hosts for the chat today introduce themselves:

Introductions

Go ahead and begin sending us your questions, and we'll get the chat underway.

Mark [MSFT] (Expert):
Hi, I’m Mark, a Program Manager in the eHome group working on AV issues for the Media Center Extender.

Todd [MSFT] (Moderator):
Hi; my name is Todd. I am a program manager working on Media Center Extender technologies.

Bryan Socha_MVP (Expert):
I'm Bryan Socha, MVP for Media Center (www.microsoft.com/mvp)

Aaron Stebner [MSFT] (Expert):
Hi everyone. My name is Aaron Stebner and I am a program manager working on Media Center setup and our development platform.

Chris H Tablet PC (Expert):
Hi. I'm Chris Hassler, Tablet PC MVP and strong advocate of Media Center Edition/Xbox extender functionalities.

Start of Chat

Tyler [MSFT] (Moderator):
Q: how do i become an "expert"
A: Experts are defined as either member of the Window Media Center Product Group or Microsoft MVP's, for more information on the MVP program please go to http://mvp.support.microsoft.com/

Chris H Tablet PC (Expert):
Q: how can i extract audio from a video clip in Movie Maker?
A: This chat doesn't support Movie Maker, but I'd suggest you check out the information on MVP PapaJohn's web site: http://www.papajohn.org/

Chris H Tablet PC (Expert):
Q: I read in an earlier chat that more than 1 wireless extender is not suppored, is this just because the bandwith or can i so it techincally, just will have choppy video sometimes?
A: Yes, the networking overhead will absolutely ruin the experience for you when both devices are wireless. At least one needs to be connected to the router, and the other can be wireless. Go for nothing less than an 802.11g connection (54 Mbps on the 2.4 frequency).

Mark [MSFT] (Expert):
Q: what's the current state of the MC Extender spec for V2 (HD-capable & VistaMC-ready) extenders???
A: We're hard at work on these specs, but at the present time, they're not yet ready for releasing to the public. Look for additional information on these from MSFT and our partners over the next 6 months.

Tyler [MSFT] (Moderator):
Q: how can i enable task manager?
A: If you have general Windows XP-related questions - rather than ones about our chat topic, Windows Media Center - you can ask them in the chat room when our current chat is over. Thanks!

Todd [MSFT] (Moderator):
Q: When I go to My Music or My Pictures from XBOX 360, I receive a messaging stating that the session was terminated and would I like to reconnect? Any ideas?
A: It’s possible that there is corrupt music/picture content in your My Music/My Pictures directories. Method 3 in the following knowledge base article may be of help: <http://support.microsoft.com/kb/911123/en-us?sd=xbox>. If that doesn’t do it, check the Application, System, and Security Event Viewer logs (right click My Computer --> Manage) for any errors corresponding to the time that you were disconnected and then post them to the Media Center public newsgroup for further troubleshooting (Microsoft.public.windows.mediacenter, also available via http://www.microsoft.com/windowsxp/expertzone/newsgroups/default.asp)

Mark [MSFT] (Expert):
Q: When i use my Linksys extender in 16/9 mode using component cables, what resolution is it outputting to my plasma TV?
A: 480i in widescreen mode.

Tyler [MSFT] (Moderator):
Q: i lost ma folder options under tools menu how i get it bk
A: If you have general Windows XP-related questions - rather than ones about our chat topic, Windows Media Center - you can ask them in the chat room when our current chat is over. Thanks!

Chris H Tablet PC (Expert):
Q: If I don't give the MSX1, MSX2, etc accounts Administrator privledge, I have issues in XBOX 360 when accessing MCE such as the Microsoft Office installation dialog popping up when I start third party MCE applications (such as My Movies). Any ideas?
A: Your MCX account(s) need to have the proper permissions for account "logon" to the MCE machine and using the Remote account access. The problem with Office should be dealt with in Office support newsgroups, although I'd suggest you try doing a "detect and repair" - depending on which version of Office you're running.

Todd [MSFT] (Moderator):
Q: Any word on the "soft" Extender functions? Vista timeframe?
A: We have not made any announcements at this time regarding such functionality.

Mark [MSFT] (Expert):
Q: I'm a bit confused about Vista. I thought it was going to be a 64bit operating system, yet the requirements state you only need a 32 bit processor. I do video editing. Will Vista make full use of of my 64 bit AMD chip?
A: This chat is focused on the Media Center functionality. Please look back at the chat schedule for general Windows and Windows Vista chats later. But to quickly answer your question: Windows Vista will support both 32 bit and 64 bit configurations. So yes, it will make full use of your AMD chip.

Aaron Stebner [MSFT] (Expert):
Q: Just like Windows Vista, will their be another release on Windows MCE anytime soon ?
A: The next release of Windows Media Center will be included as a feature in the Home Premium and Ultimate editions of Windows Vista.

Dana (Expert):
Q: Switching channels is very slow using MCE, which basically makes it impossible for me to use it for watching TV, as i like to surf around between channels, is there any way to improve this in future releases? Or is this because it needs to MPEG2 encode it?
A: There is a slight delay due to the fact that Media Center buffers the input video stream to hard disk. So, what you see is a second or several delayed from what is actually coming in. Plus, if you have a set-top box, you have to take into account the time that Media Center sends the channel numbers (it doesn't do a simple up/down since it never knows what the current channel is on the STB).

Mark [MSFT] (Expert):
Q: Okay, when I try to set up the guides on my media center, after I input my zipcode, it says "connecting to the internet..." but does not ever connect, or ever time out. i left it on all night last night trying to connect and nothing happened.
A: Quick question about this...Are you able to connect to the Internet using Internet Explorer or another browser? Be sure to check your Internet connection first - this is required for MCE to download the guide data. Another thing to do is to go to the MCE settings and there's an option to test your Internet connection.

Tyler [MSFT] (Moderator):
Q: Ok, the link you sent was for microsoft mvp's, how do you just become an expert, because there are some of us that assist alot of people in these chats day in and day out
A: Experts are either Microsoft employees, or MVP's. The MVP's are invited to participate in the Expert Zone chats as they are considered 'Experts'

Mark [MSFT] (Expert):
Q: As a Partner, Is it possible to get draft specs for next-gen Extenders, rather than waiting for the public release of the spec?
A: We will be talking more about Extenders at the upcoming WinHEC conference for development partners next week. I encourage you to attend this if you can.

Todd [MSFT] (Moderator):
Q: Is there a time line for cable HD support?
A: Media Center will support native digital cable content (HD included) in the Windows Vista timeframe. Additional details are available here: http://www.microsoft.com/presspass/press/2006/jan06/01-04CES06PR.mspx

Chris H Tablet PC (Expert):
Q: I have not used mce much before, but I support windows for a living. question is when I have my user hit windows break key it tells me that it is mce 2002. when I am looking in the kb there are only options for 2004 and 2005 versions. any explainations?
A: You are probably seeing the Windows XP operating system information, and not the Media Center version. You need to access that information from within Media Center itself by going to Settings/General/About Media Center . . .

Chris H Tablet PC (Expert):
Q: Does the Caller ID functionality require a Caller ID enabled modem or will any do?
A: Yes, it does. Without that functionality, you wouldn't be able to connect to the telephone service.

Dana (Expert):
Q: i got mercury tv tuner is it compatible wid media center if not den which tv tuner is compatible wid it?
A: No, I don't think it's compatible. Basically, if they don't claim to have Media Center drivers, then it's not compatible. You can find a list of compatible tuners here:

Dana (Expert):
Q: i got mercury tv tuner is it compatible wid media center if not den which tv tuner is compatible wid it?
A: Oops...sent before adding url: http://www.microsoft.com/downloads/details.aspx?FamilyID=30e22722-a2bc-45a4-8f1a-f57503a9312d&DisplayLang=en

Mark [MSFT] (Expert):
Q: Yes I am able to connect, and I also ensured that my firewall is allowing media center.
A: OK, so you've done the right things so far. Other things to check: do you have any third-party intrusion detection, anti-virus, privacy guard, or parental control software installed on your PC?Also, check the Application, System, and Security Event Viewer logs (right click My Computer --> Manage) for any errors corresponding to the time that you encountered this issue.

Tyler [MSFT] (Moderator):
Q: I would like to work for microsoft in the future, How old do you have to be and are there Microsoft offices in the UK?
A: The topic for the current chat is Windows Media Center - please try to focus on this topic during our chat session. Thanks!

Todd [MSFT] (Moderator):
Q: The MCX1 user only has 'MCRD' and 'Remote User' access when installed, is there are side effects from adding administrator/user access for the MCX user? I need this for My Movies to work for some reason?
A: From a general security perspective, the fewer rights a given user has, the better. Before elevating the users, I suggest troubleshooting why running them with restrictive privileges is causing issues with the third-party extensibility applications you’re using.

Dana (Expert):
Q: There was no change in the drivers.
A: Even if you install the same version you have, it might fix the problem.

Mark [MSFT] (Expert):
Q: I have tried to connect after fully disabling all of my internet security and anything that governs program internet privileges
A: Something else to do: check the Application, System, and Security Event Viewer logs (right click My Computer --> Manage) for any errors corresponding to the time that you tried to connect and then post them to the MCE public newsgroup, linked here: http://www.microsoft.com/windowsxp/expertzone/newsgroups/default.asp

Tyler [MSFT] (Moderator):
Q: I keep getting an error message 1402 when I try to download the Trial version of Micor soft Office 2003. I have tried all the published fixes (ie article 236427) Im using windows xp why is this happening? and how do i resolve it?
A: The topic for the current chat is Windows Media Center - please try to focus on this topic during our chat session. Thanks! Fell free to repost your question in the general chat room once this chat has ended.

Todd [MSFT] (Moderator):
Q: Will the Vista MCE release support domain membership?
A: Windows Vista Ultimate contains Media Center functionality and supports domain membership. Additional information regarding Windows Vista Ultimate is located here: http://www.microsoft.com/windowsvista/getready/editions/ultimate.mspx

Mark [MSFT] (Expert):
Q: Is it possible to integrate Windows Media Player 11 into MCE 2005 ?
A: Not quite sure what you're asking for, but rest assured that Windows Media Player 11 and MCE 2005 do work well together. All the files you have in Windows Media Player will show up in MCE 2005.

Tyler [MSFT] (Moderator):
Q: help I need a download for the registry backup utility that for xp home, it comes on the cd but i have a preinstalled version
A: If you have general Windows XP-related questions - rather than ones about our chat topic, Windows Media Center - you can ask them in the chat room when our current chat is over. Thanks!

Aaron Stebner [MSFT] (Expert):
Q: Is it possible to add a Media Center Application to 'More Programs' from a regular browser on a MCE machine? Also, is there a simple way to sniff a MCE machine?
A: You can use data in the IE User Agent string to determine the Media Center version. You can also check the registry value HKLM\Software\Microsoft\Windows\CurrentVersion\Media Center @ Ident. Value 2.7 or 2.8 is Media Center 2004, 3.0 is Media Center 2005, 3.1 is Media Center 2005 Update Rollup 1, 4.0 is Media Center Update Rollup 2, and 5.0 is Media Center on Windows Vista.

There are several options for registering an application to appear in More Programs. I would suggest checking out the SDK topic at http://msdn.microsoft.com/library/default.asp?url=/library/en-us/medctrsdk/htm/registeringanaddinwithmediacenter.asp for more information.

Aaron Stebner [MSFT] (Expert):
Q: I am not sure this is the right place to ask, but just need some information. From the MSDN download, there are 2 CDs for Windows XP Media Center Edition 2005, every time install, it only shows Windows XP Pro, why is that? Need certain hardwares?
A: Do you see Windows XP Pro in the UI during installation or after installation? If it is during installation, that is normal - we did not change the setup UI to specifically say Media Center. If it is after installation, then you are likely installing with an XP Pro product key instead of a Media Center product key. I would suggest checking out the installation guide at http://blog.retrosight.com/ct.ashx?id=f2553662-641c-43a5-a9f8-fdd3d69b1dee&url=http%3a%2f%2fwww.retrosight.com%2fmediacenter%2fsetup%2fWindows_XP_Media_Center_2005_Setup_Instructions.pdf for further assistance as well.

Mark [MSFT] (Expert):
Q: What is the best Analog Tuner for expresscard slot on MCE 2005?
A: Microsoft unfortunately cannot recommend specific PC components for users...I'd suggest leveraging resources available online for recommendations, such as CNET, PC Magazine, etc..

Mark [MSFT] (Expert):
Q: Any possibility of a Cable Labs approved Cable Card tuner for System Builders? Or just big OEMs?
A: Good question, but at this time, we're don't have any further details on Cable-ready systems and how they will be available for the System Builder channel. Stay tuned, of course for developments...

Mark [MSFT] (Expert):
Q: I am not getting any errors under Application, System or Security.
A: This is going to take additional troubleshooting then (beyond what we can do here in this chat)...I suggest you post to the MCE newsgroup and we can take it from there.

Tyler [MSFT] (Moderator):
Q: Will the next release of MCE provide the type of remote managemet/viewing capabilitites offeredby Slingbox http://www.slingmedia.com/
A: Please note that we cannot comment on unannounced products, and in some cases may not be able to discuss specific aspects of announced products. This chat is primarily to discuss questions or issues with our current products.

Mark [MSFT] (Expert):
Q: what new features are we looking for in the new build of mce
A: Glad you're interested in the next gen MCE experience...One thing we have announced is native digital cable support within the Media Center PC - so you'll be able to watch, record, and also stream digital cable TV streams thru to Extenders in your home (as well as on the PC of course. ;-)

Todd [MSFT] (Moderator):
Q: does the a better video card have any impact when watching HDTV via XBOX 360?
A: No - TV/video playback on Xbox 360 is independent of the graphics card in the Media Center PC.

Tyler [MSFT] (Moderator):
Q: Can you comment on dates forf future releases?
A: Please note that we cannot comment on unannounced products, and in some cases may not be able to discuss specific aspects of announced products. This chat is primarily to discuss questions or issues with our current products.

Aaron Stebner [MSFT] (Expert):
Q: I am not getting any errors under Application, System or Security.
A: I have also posted some troubleshooting steps for guide download issues on my blog. You might want to check out the "Guide download errors" section of the article at http://blogs.msdn.com/astebner/articles/487537.aspx to see if any of those suggestions help in your scenario.

Bryan Socha (Expert):
Q: Any plans to include Internet Radio/Flash Radio brodcast in future releases of MCE outside of what is offered in the Spotliight? In othere words the ability to see/play radio station in MCE like you can in MediaPlayer 10
A: MCESoft's Web Media plugin will allow you to do this now. http://www.mcesoft.nl/index.php?option=com_content&task=view&id=25&Itemid=122

Tyler [MSFT] (Moderator):
Q: Where can we find out what you have announced will be available in the next gen MCE experience?
A: Here is a link to the Windows Vista site which will provide you with more information about the next version of Windows Media Center http://www.microsoft.com/windowsvista/features/forhome/mediacenter.mspx

Chris H Tablet PC (Expert):
Q: So how will my cable eprovider know to deliver extended digital content to my MCE? Or will it be available on my MCE without their interaction if they are already providing digital to other receivers in my house?
A: How your cable provider supplies services is determined by them. I'd contact them and ask if they're sending a digital feed to your location.

Aaron Stebner [MSFT] (Expert):
Q: What is the status of MCE SDK for Vista-MC?
A: We have been releasing community tech preview (CTP) builds of the Windows Media Center SDK for Windows Vista with each build of Windows Vista itself that gets released. There are a couple of good resources for information about the SDK that you may want to check out - the blog at http://blog.mediacentersandbox.com/ and the forum at http://discuss.mediacentersandbox.com

Mark [MSFT] (Expert):
Q: i keep getting a runtime error message when i try to open my internet exploer 6. how can i resolve this issue?
A: This chat is focuesd on Windows XP Media Center Edition...Please look at the chat schedule for upcoming chats focused on IE.

Todd [MSFT] (Moderator):
Q: Can I manually change the size at which a video plays when I play it on the Xbox 360 extender on an individual basis? I have vids from a digital camera that look terrible when viewed full screen on my 50" TV.
A: There are a couple things you can try: 1) set the zoom mode setting to “1” (while playing the video, press Info, then select Zoom) to reduce the amount of scaling that takes place, and 2) press the green button during playback to return to the Start page and play the video in the inset window.

Dana (Expert):
Q: there are new features in MCE 2005, when i upgrade to WMP 11 !?
A: Not that I've seen or heard of. Then again, I only got WMP11 installed late last night and haven't had time to poke around more.

Mark [MSFT] (Expert):
Q: When will it be possible to use MSN Remote Record (or other service) to schedule HD recordings? (current MSN Remote Record is SD only). (I have HD OTA tuners)
A: great question...I too love MSN remote record and have also been frustrated by lack of HD programming support. I unfortunately don't know if MSN is working on integrating HD listings...But I'm going to send the remote record team an email today asking about their plans for Windows Vista.

Todd [MSFT] (Moderator):
Q: If I have audio out of sync with my video when viewing live TV via my Xbox 360 extender it has nothing to do with the video card on the PC. However, different tuner cards could affect this; correct?
A: Correct - if the video being generated by your tuner card has A/V sync issues, those issues will still be present when played on an Extender. If you see such issues, I suggest updating your tuner card drivers to the latest version available from your PC OEM or TV tuner card manufacturer.

Mark [MSFT] (Expert):
Q: I've seen it's possible to interface to some Cable/SAT STB's via FireWire. Is this a viable interim way to watch/DVR cable content 'till CableCard is ready?
A: I've read about this as well (a popular topic on the GreenButton Community site)...I've heard it works, but implementing it isn't for the faint of heart...And it's not officially supported by MSFT. My suggestion is to tread carefully and be ready for lots of debugging.

Tyler [MSFT] (Moderator):
Hi all. We've got about 15 minutes left. Get those questions in!

Aaron Stebner [MSFT] (Expert):
Q: Both Rollup 2 and the more recent April post-R2 really messed up my MCE PC requiring two days of troubleshooting in the case of R2. What is being done to improve regression testing so that this doesn't happen in the future. (boy I miss my TIVO)
A: I'm sorry to hear that you've been having such bad experiences with Update Rollup 2 and the more recent hotfix rollup. We try to continually learn from our past experiences and improve test coverage and overall quality of each release, but there are sometimes cases we miss things. There are newsgroup and blog resources that can hopefully help you troubleshoot and resolve issues that you find. In addition, if you are not able to find a resolution, I encourage you to contact your PC manufacturer for more detailed technical assistance. The PC manufacturers regularly report issues to us that we end up fixing in the hotfix rollup packages that we produce for Media Center 2005.

Tyler [MSFT] (Moderator):
Q: Will be RDS (e.g. show info from radio stations) support in the radio function of Vista "MCE" ?
A: Please note that we cannot comment on unannounced products, and in some cases may not be able to discuss specific aspects of announced products. This chat is primarily to discuss questions or issues with our current products.

Aaron Stebner [MSFT] (Expert):
Q: When I try to use the online spotlight items I usually receive errors stating that they are only supported by Windows Media Center 2005. However, I have this version and have installed Rollup 2. What else could cause this?
A: Which items do you see this error for? It is possible that the detection logic they use is being confused because of some incorrect registry values or something like that on your system. Can you check and see what value is set at HKLM\Software\Microsoft\Windows\CurrentVersion\Media Center @ Ident on your system?

Tyler [MSFT] (Moderator):
Q: Can some one explain what is the diffrent between Default user and All users
A: If you have general Windows XP-related questions - rather than ones about our chat topic, Windows Media Center- you can ask them in 10 minutes when our current chat is over. Thanks!

Aaron Stebner [MSFT] (Expert):
Q: Is there a MS Media Center blog that people can subscribe to via RSS where common issues and important information is posted?
A: Several members of the Media Center team have blogs. You can see a list of a few of them in the "Product Team Blogs" section of the page at http://msdn.microsoft.com/mce/

Todd [MSFT] (Moderator):
Q: Todd: [70]: thanks. What is the best (pronounced 'easiest') way to determine my tuner card manufacturer?
A: There are two relatively easy options: 1) open your PC and read any labels present on your tuner card and 2) open Device Manager (right click My Computer, select Properties, select the Hardware tab, click Device Manager), expand Sound, video, and game controllers and look for items with “TV” or “encoder” in the name.

Tyler [MSFT] (Moderator):
Okay, we'll be ending the Windows Media Center chat in 5 minutes.

Aaron Stebner [MSFT] (Expert):
Q: (followup) I'm intimately aware of the resources available and I figured after the mess of R2 that things would be different. That's why this April update caught me off guard. It shouldn't take me days to troubleshoot what should basically be an appliance.
A: Again, I apologize for the bad experience you have had with this rollup. We try the best we can to avoid bugs, but there are a lot of types of hardware/software configurations and we test as many as we can in the time we have. Again, I encourage you to leverage the community resources (newsgroups, blogs) to try to find workarounds. Also, please report issues you see to your PC manufacturer so that we can attempt to find root causes and address them in a future rollup.

Dana (Expert):
Q: Do moderators of this chat see the same thing we users see or do you have separate windows for each question you answer (to make follow-up responses easier)?
A: I have two tabs - Question Manager and Live Chat. I assume, but haven't verified, that you only have the Live Chat tab. In the Question Manager tab, I can see the questions, select one, and answer it. So if you're not a moderator or expert, you probably won't see that tab.

Todd [MSFT] (Moderator):
Q: Where do I find detailed technical information about XBOX 360?
A: http://www.xbox.com/en-US/hardware/xbox360/powerplay.htm is a good place to start

Mark [MSFT] (Expert):
Q: Please could you give me advice/navigational instructions on how/where to actually email a tech support person? Could you take a few seconds to do that for a brunette who's having a bad blonde day?
A: If you have tech support questions related to Media Center, I'd suggest posting them to the public MCE newsgroup, linked here: http://www.microsoft.com/windowsxp/expertzone/newsgroups/default.asp.

Chris H Tablet PC (Expert):
Q: What's up with the MCE 2 disk install? It always asks for the wrong disc, can't find correct files, swaps from 1-2-1?
A: That is the way it functions. Disk 1 is Windows XP Pro SP2, which is the one you want when it completes the MCE install. The wording is poor on-screen, but the concept is to go back to the operating system install for completion after installing the MCE bits.

Tyler [MSFT] (Moderator):
Q: Windows Media Center 2003 doesn't "let go" of my USB TV tuner so that Windows Movie Maker can use it. Support document that says that the Media Center Scheduler is using it and that this is a known issue. Fix of stopping scheduler or receiver doen't work.
A: Unfortunately, none of our Experts here today have seen this issue. You may wish to post this question to the Windows Media Center newsgroup. A list of all Microsoft-hosted support newsgroups is here: http://www.microsoft.com/windowsxp/expertzone/newsgroups/default.asp

Dana (Expert):
Q: I've been going 'round and 'round with the websites, could you direct me to a link perhaps? Or tell me how to manuver through the "Contact Us" stuff so that I can actually email someone with my problem, it doesn't fit any of the categories....
A: I'd start with www.thegreenbutton.com as it is the most comprehensive web site and forum available. I've also got links on my web site www.MediaCenterStuff.com to other Media Center related sites.

Aaron Stebner [MSFT] (Expert):
Q: What's up with the MCE 2 disk install? It always asks for the wrong disc, can't find correct files, swaps from 1-2-1?
A: The original intent for Media Center was that it would only be available as a pre-installed OS on new computers, so some of these lingering bugs in the disc swapping and disc naming that were not a big deal because no end user saw them. The pre-installed philosophy has changed over time, so now you are seeing these bugs unfortunately.

Todd [MSFT] (Moderator):
Q: Why isn't it an easy way to enter this chat thru MEdia Centers interface?
A: That’s certainly an interesting suggestion. I’ll pass it along.

Tyler [MSFT] (Moderator):
Q: Do i really need to be running 48 processes?
A: If you have general Windows XP-related questions - rather than ones about our chat topic, you can ask them in 5 minutes when our current chat is over. Thanks!

Aaron Stebner [MSFT] (Expert):
Q: [79]: i can't check that setting right now but will when I am on that computer. What should I see / not see there?
A: The Ident value should be 3.0 for Media Center 2005, 3.1 for Media Center 2005 with Update Rollup 1 or 4.0 with Media Center 2005 with Update Rollup 2. Once you check out this value on your system, if you have any follow-up questions, please contact me via my blog - http://blogs.msdn.com/astebner/

Tyler [MSFT] (Moderator):
Q: I don't know if he reinstalled windows or what. tired asking questions. he says 'came up garbelled. he did a few things (doesnot know what) and now windows is working again but docs are gone. any hope of finding lost files?
A: If you have general Windows XP-related questions - rather than ones about our chat topic - you can ask them in 5 minutes when our current chat is over. Thanks!

Mark [MSFT] (Expert):
Q: Have there been any recent changes in Windows XP Pro that would affect how my MCE 2004 interacts with the original ATI video that came from Dell? MCE now says it does not find a video card that meets MCE standards.
A: No, there shouldn't be any problems here. But have you checked for any driver updates from ATI for your video card? I'd suggest trying that.

Aaron Stebner [MSFT] (Expert):
Q: Some online spotlights doesnt show correctly in 16/9 mode, lower part of the screen is not visible, can this be fixed somehow?
A: I have seen some issues like this as well. I don't know of a way to fix this. I will follow up with our Online Spotlight partner management team to see if we can report these issues to the content providers.

Tyler [MSFT] (Moderator):
This concludes our Windows Media Center chat for today. Thanks for coming, everyone!

Please feel free to stay and continue to chat about Windows Media Center or other Windows topics.

Todd [MSFT] (Moderator):
Thanks everyone for joining in today.