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Hello, It happen to me too, (3) times, & I restored to, but it came back,
finally I change my window update settings, to ask first to download and
install, instead of automatic. Then when I viewed the newest updates, I
unchecked intel chipset, right clicked, and chose to hide update, that was
today, so we'll see if that takes care of the problem. The problem is every
time you restore, that update isn't updated, so it comes back, but I think if
I hide it, it might not show up again, lets hope not.
--
Thankyou
jcms
"jessk" wrote:
> Hello! An update for Intel Corportation Video Express Chipset Family was
> installed on my computer on Friday night. When I got on my computer Saturday
> morning, everything (text, text boxes, internet windows, email window) was
> much smaller than usual and very difficult to read. After trying to fix this
> problem with no luck, I just did a system restore and set my computer back to
> right before the update. However, this morning the update was installed
> again so I am wondering if this happened to anyone else and how do I fix the
> problem?
>
> Thanks!
> --
> jessk |
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So do you know what the update is for or if it is necessary?
--
jessk
"jcms" wrote:
> Hello, It happen to me too, (3) times, & I restored to, but it came back,
> finally I change my window update settings, to ask first to download and
> install, instead of automatic. Then when I viewed the newest updates, I
> unchecked intel chipset, right clicked, and chose to hide update, that was
> today, so we'll see if that takes care of the problem. The problem is every
> time you restore, that update isn't updated, so it comes back, but I think if
> I hide it, it might not show up again, lets hope not.
> --
> Thankyou
> jcms
>
>
> "jessk" wrote:
>
> > Hello! An update for Intel Corportation Video Express Chipset Family was
> > installed on my computer on Friday night. When I got on my computer Saturday
> > morning, everything (text, text boxes, internet windows, email window) was
> > much smaller than usual and very difficult to read. After trying to fix this
> > problem with no luck, I just did a system restore and set my computer back to
> > right before the update. However, this morning the update was installed
> > again so I am wondering if this happened to anyone else and how do I fix the
> > problem?
> >
> > Thanks!
> > --
> > jessk |
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No I Don't, but I 'm going to look into it. I was cocerned, it might be
important, but not after seeing what it can do on your computer. I saw that
update earlier, but it was listed as optional, not it's important. Who knows.
--
Thankyou
jcms
"jessk" wrote:
> So do you know what the update is for or if it is necessary?
> --
> jessk
>
>
> "jcms" wrote:
>
> > Hello, It happen to me too, (3) times, & I restored to, but it came back,
> > finally I change my window update settings, to ask first to download and
> > install, instead of automatic. Then when I viewed the newest updates, I
> > unchecked intel chipset, right clicked, and chose to hide update, that was
> > today, so we'll see if that takes care of the problem. The problem is every
> > time you restore, that update isn't updated, so it comes back, but I think if
> > I hide it, it might not show up again, lets hope not.
> > --
> > Thankyou
> > jcms
> >
> >
> > "jessk" wrote:
> >
> > > Hello! An update for Intel Corportation Video Express Chipset Family was
> > > installed on my computer on Friday night. When I got on my computer Saturday
> > > morning, everything (text, text boxes, internet windows, email window) was
> > > much smaller than usual and very difficult to read. After trying to fix this
> > > problem with no luck, I just did a system restore and set my computer back to
> > > right before the update. However, this morning the update was installed
> > > again so I am wondering if this happened to anyone else and how do I fix the
> > > problem?
> > >
> > > Thanks!
> > > --
> > > jessk |
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I contacted Dell Support and here is the response I was given:
1. "Unstall the video driver in 'Device Manager' by using the following steps
a. Click the start button
b. Left click on control panel
c. Left click on 'Switch to classic view'
d. Double left click on 'System' icon
e. Left click on 'Hardware' tab
f. Left click on 'Device Manager' button
g. Click on the '+' sign next to 'Display Adapter' to expand the
entry for that
category
h. Right click on the entry that would populate and left click on
'uninstall'
2. Please restart the system
3. Please check if the issue is now resolved. If you continue to have the
same issues, please download and install R167384.EXE from
http://tinyurl.com/32vr35.
I have not yet tried this so don't know if it will work or not. I sure hope
it does.
Jessk
--
jessk
"jcms" wrote:
> No I Don't, but I 'm going to look into it. I was cocerned, it might be
> important, but not after seeing what it can do on your computer. I saw that
> update earlier, but it was listed as optional, not it's important. Who knows.
> --
> Thankyou
> jcms
>
>
> "jessk" wrote:
>
> > So do you know what the update is for or if it is necessary?
> > --
> > jessk
> >
> >
> > "jcms" wrote:
> >
> > > Hello, It happen to me too, (3) times, & I restored to, but it came back,
> > > finally I change my window update settings, to ask first to download and
> > > install, instead of automatic. Then when I viewed the newest updates, I
> > > unchecked intel chipset, right clicked, and chose to hide update, that was
> > > today, so we'll see if that takes care of the problem. The problem is every
> > > time you restore, that update isn't updated, so it comes back, but I think if
> > > I hide it, it might not show up again, lets hope not.
> > > --
> > > Thankyou
> > > jcms
> > >
> > >
> > > "jessk" wrote:
> > >
> > > > Hello! An update for Intel Corportation Video Express Chipset Family was
> > > > installed on my computer on Friday night. When I got on my computer Saturday
> > > > morning, everything (text, text boxes, internet windows, email window) was
> > > > much smaller than usual and very difficult to read. After trying to fix this
> > > > problem with no luck, I just did a system restore and set my computer back to
> > > > right before the update. However, this morning the update was installed
> > > > again so I am wondering if this happened to anyone else and how do I fix the
> > > > problem?
> > > >
> > > > Thanks!
> > > > --
> > > > jessk |
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I have the same problem driving me nuts, it will not allow me to reset to the
former driver, Norton Save and Restore will not restore, and Microsoft says
it has no restore points.
"jcms" wrote:
> Hello, It happen to me too, (3) times, & I restored to, but it came back,
> finally I change my window update settings, to ask first to download and
> install, instead of automatic. Then when I viewed the newest updates, I
> unchecked intel chipset, right clicked, and chose to hide update, that was
> today, so we'll see if that takes care of the problem. The problem is every
> time you restore, that update isn't updated, so it comes back, but I think if
> I hide it, it might not show up again, lets hope not.
> --
> Thankyou
> jcms
>
>
> "jessk" wrote:
>
> > Hello! An update for Intel Corportation Video Express Chipset Family was
> > installed on my computer on Friday night. When I got on my computer Saturday
> > morning, everything (text, text boxes, internet windows, email window) was
> > much smaller than usual and very difficult to read. After trying to fix this
> > problem with no luck, I just did a system restore and set my computer back to
> > right before the update. However, this morning the update was installed
> > again so I am wondering if this happened to anyone else and how do I fix the
> > problem?
> >
> > Thanks!
> > --
> > jessk |
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My PC went completely bonkers after installing that update - I could not use
my keyboard, could not even sign into the PC. Finally had to manually shut
it down, then go back in through safe mode and restore before the update.
Since it says important, I'm not sure what to do either, but with it, I can't
use the computer at all.
"CSW" wrote:
> I have the same problem driving me nuts, it will not allow me to reset to the
> former driver, Norton Save and Restore will not restore, and Microsoft says
> it has no restore points.
>
> "jcms" wrote:
>
> > Hello, It happen to me too, (3) times, & I restored to, but it came back,
> > finally I change my window update settings, to ask first to download and
> > install, instead of automatic. Then when I viewed the newest updates, I
> > unchecked intel chipset, right clicked, and chose to hide update, that was
> > today, so we'll see if that takes care of the problem. The problem is every
> > time you restore, that update isn't updated, so it comes back, but I think if
> > I hide it, it might not show up again, lets hope not.
> > --
> > Thankyou
> > jcms
> >
> >
> > "jessk" wrote:
> >
> > > Hello! An update for Intel Corportation Video Express Chipset Family was
> > > installed on my computer on Friday night. When I got on my computer Saturday
> > > morning, everything (text, text boxes, internet windows, email window) was
> > > much smaller than usual and very difficult to read. After trying to fix this
> > > problem with no luck, I just did a system restore and set my computer back to
> > > right before the update. However, this morning the update was installed
> > > again so I am wondering if this happened to anyone else and how do I fix the
> > > problem?
> > >
> > > Thanks!
> > > --
> > > jessk |
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I have the small screen problem after this update. Not being the sharpest
person on doing a recovery can someone talk me thru it?
Thom
"Heidi" wrote:
> My PC went completely bonkers after installing that update - I could not use
> my keyboard, could not even sign into the PC. Finally had to manually shut
> it down, then go back in through safe mode and restore before the update.
> Since it says important, I'm not sure what to do either, but with it, I can't
> use the computer at all.
>
> "CSW" wrote:
>
> > I have the same problem driving me nuts, it will not allow me to reset to the
> > former driver, Norton Save and Restore will not restore, and Microsoft says
> > it has no restore points.
> >
> > "jcms" wrote:
> >
> > > Hello, It happen to me too, (3) times, & I restored to, but it came back,
> > > finally I change my window update settings, to ask first to download and
> > > install, instead of automatic. Then when I viewed the newest updates, I
> > > unchecked intel chipset, right clicked, and chose to hide update, that was
> > > today, so we'll see if that takes care of the problem. The problem is every
> > > time you restore, that update isn't updated, so it comes back, but I think if
> > > I hide it, it might not show up again, lets hope not.
> > > --
> > > Thankyou
> > > jcms
> > >
> > >
> > > "jessk" wrote:
> > >
> > > > Hello! An update for Intel Corportation Video Express Chipset Family was
> > > > installed on my computer on Friday night. When I got on my computer Saturday
> > > > morning, everything (text, text boxes, internet windows, email window) was
> > > > much smaller than usual and very difficult to read. After trying to fix this
> > > > problem with no luck, I just did a system restore and set my computer back to
> > > > right before the update. However, this morning the update was installed
> > > > again so I am wondering if this happened to anyone else and how do I fix the
> > > > problem?
> > > >
> > > > Thanks!
> > > > --
> > > > jessk |
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Thom again:
I tried the system restore and got the following message; There was an
unexpected error. "The file name, directory name or volume label syntax in
incorrect. (0x8007007B). System restore will now close."
Does Microsoft do anything about these problems? I emailed them but no
response.
Thom
"Thom" wrote:
> I have the small screen problem after this update. Not being the sharpest
> person on doing a recovery can someone talk me thru it?
>
> Thom
>
> "Heidi" wrote:
>
> > My PC went completely bonkers after installing that update - I could not use
> > my keyboard, could not even sign into the PC. Finally had to manually shut
> > it down, then go back in through safe mode and restore before the update.
> > Since it says important, I'm not sure what to do either, but with it, I can't
> > use the computer at all.
> >
> > "CSW" wrote:
> >
> > > I have the same problem driving me nuts, it will not allow me to reset to the
> > > former driver, Norton Save and Restore will not restore, and Microsoft says
> > > it has no restore points.
> > >
> > > "jcms" wrote:
> > >
> > > > Hello, It happen to me too, (3) times, & I restored to, but it came back,
> > > > finally I change my window update settings, to ask first to download and
> > > > install, instead of automatic. Then when I viewed the newest updates, I
> > > > unchecked intel chipset, right clicked, and chose to hide update, that was
> > > > today, so we'll see if that takes care of the problem. The problem is every
> > > > time you restore, that update isn't updated, so it comes back, but I think if
> > > > I hide it, it might not show up again, lets hope not.
> > > > --
> > > > Thankyou
> > > > jcms
> > > >
> > > >
> > > > "jessk" wrote:
> > > >
> > > > > Hello! An update for Intel Corportation Video Express Chipset Family was
> > > > > installed on my computer on Friday night. When I got on my computer Saturday
> > > > > morning, everything (text, text boxes, internet windows, email window) was
> > > > > much smaller than usual and very difficult to read. After trying to fix this
> > > > > problem with no luck, I just did a system restore and set my computer back to
> > > > > right before the update. However, this morning the update was installed
> > > > > again so I am wondering if this happened to anyone else and how do I fix the
> > > > > problem?
> > > > >
> > > > > Thanks!
> > > > > --
> > > > > jessk |
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Do a system restore, to before the update, and It will bring your computer
back to before this install, then set your windows update to let you know
when you want to download and install, that way if you see the update again,
uncheck it and hide it so it doesn't come back again. This may help, but as I
said this update has been a real pain.
--
Thankyou
jcms
"CSW" wrote:
> I have the same problem driving me nuts, it will not allow me to reset to the
> former driver, Norton Save and Restore will not restore, and Microsoft says
> it has no restore points.
>
> "jcms" wrote:
>
> > Hello, It happen to me too, (3) times, & I restored to, but it came back,
> > finally I change my window update settings, to ask first to download and
> > install, instead of automatic. Then when I viewed the newest updates, I
> > unchecked intel chipset, right clicked, and chose to hide update, that was
> > today, so we'll see if that takes care of the problem. The problem is every
> > time you restore, that update isn't updated, so it comes back, but I think if
> > I hide it, it might not show up again, lets hope not.
> > --
> > Thankyou
> > jcms
> >
> >
> > "jessk" wrote:
> >
> > > Hello! An update for Intel Corportation Video Express Chipset Family was
> > > installed on my computer on Friday night. When I got on my computer Saturday
> > > morning, everything (text, text boxes, internet windows, email window) was
> > > much smaller than usual and very difficult to read. After trying to fix this
> > > problem with no luck, I just did a system restore and set my computer back to
> > > right before the update. However, this morning the update was installed
> > > again so I am wondering if this happened to anyone else and how do I fix the
> > > problem?
> > >
> > > Thanks!
> > > --
> > > jessk |
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Hi there,
Did you try changing the screen resolution?
Best regards,
Michel Denie
"jcms" <discussions@discussions.microsoft.com> wrote in message
news:C66D4765-3B23-400C-8B3C-E6D61878A35A@microsoft.com...
> Hello, It happen to me too, (3) times, & I restored to, but it came back,
> finally I change my window update settings, to ask first to download and
> install, instead of automatic. Then when I viewed the newest updates, I
> unchecked intel chipset, right clicked, and chose to hide update, that was
> today, so we'll see if that takes care of the problem. The problem is
> every
> time you restore, that update isn't updated, so it comes back, but I think
> if
> I hide it, it might not show up again, lets hope not.
> --
> Thankyou
> jcms
>
>
> "jessk" wrote:
>
>> Hello! An update for Intel Corportation Video Express Chipset Family was
>> installed on my computer on Friday night. When I got on my computer
>> Saturday
>> morning, everything (text, text boxes, internet windows, email window)
>> was
>> much smaller than usual and very difficult to read. After trying to fix
>> this
>> problem with no luck, I just did a system restore and set my computer
>> back to
>> right before the update. However, this morning the update was installed
>> again so I am wondering if this happened to anyone else and how do I fix
>> the
>> problem?
>>
>> Thanks!
>> --
>> jessk
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Graphics
Unable to use the native resolution of some displays.
Symptom(s):
Users may be unable to use the native resolution of some displays when using
Intel® chipset graphics. Resolutions such as 1680x1050 and 1440x900 are not
available in graphics properties.
Cause:
The display EDID is not read properly when connecting to a subset of Digital
Flat Panel (DFP) displays.
Solution:
Intel has released this driver to specifically address this issue however,
there may be side effects to this solution such as longer than normal resume
times from standby. This solution will only work with external displays such
as DFP displays. This driver is not designed to address issues with Local
Flat Panel displays or TV's connected to the system. This driver is provided
as is. Intel has not tested, and does not warranty, the operation of the
driver for this purpose.
Select appropriate operating system and driver to resolve this issue:
Windows* XP driver
Windows* XP 64 driver
Windows Vista* driver
Windows Vista 64 driver
Operating System:
Windows* XP Professional x64 Edition, Windows Vista* 64, Windows Vista*
Starter, 32-bit version, Windows Vista* Home Basic, 32-bit version, Windows
Vista* Home Premium, 32-bit version, Windows Vista* Business, 32-bit version,
Windows Vista* Enterprise, 32-bit version, Windows Vista* Ultimate, 32-bit
version, Windows Vista* RC2, Windows Vista* Home Basic, 64-bit version,
Windows Vista* Home Premium, 64-bit version, Windows Vista* Business, 64-bit
version, Windows Vista* Enterprise, 64-bit version, Windows Vista* Ultimate,
64-bit version, Windows Vista*, Windows Vista* 32, Windows* XP Starter
Edition, Windows* XP 64-Bit Edition, Windows* XP Professional, Windows* XP
Home Edition, Windows* XP Media Center Edition
This applies to: Intel® 82945G Express Chipset
Intel® 82946GZ Graphics Controller
Intel® 82G965 Graphics and Memory Controller Hub (GMCH)
Intel® 82Q963 Graphics and Memory Controller Hub (GMCH)
Intel® 82Q965 Graphics and Memory Controller Hub (GMCH)
Intel® G31 Express Chipset
Intel® G33 Express Chipset
Intel® G35 Express Chipset
Intel® Q33 Express Chipset
Intel® Q35 Express Chipset
Mobile Intel® 945GM Express Chipset Family
Mobile Intel® 965 Express Chipset Family
this was found under Intel update drivers on intel web site. hope it helps
Solution ID: CS-028366
Date Created: 23-Sep-2007
Last Modified: 03-Dec-2007
"jcms" wrote:
> Hello, It happen to me too, (3) times, & I restored to, but it came back,
> finally I change my window update settings, to ask first to download and
> install, instead of automatic. Then when I viewed the newest updates, I
> unchecked intel chipset, right clicked, and chose to hide update, that was
> today, so we'll see if that takes care of the problem. The problem is every
> time you restore, that update isn't updated, so it comes back, but I think if
> I hide it, it might not show up again, lets hope not.
> --
> Thankyou
> jcms
>
>
> "jessk" wrote:
>
> > Hello! An update for Intel Corportation Video Express Chipset Family was
> > installed on my computer on Friday night. When I got on my computer Saturday
> > morning, everything (text, text boxes, internet windows, email window) was
> > much smaller than usual and very difficult to read. After trying to fix this
> > problem with no luck, I just did a system restore and set my computer back to
> > right before the update. However, this morning the update was installed
> > again so I am wondering if this happened to anyone else and how do I fix the
> > problem?
> >
> > Thanks!
> > --
> > jessk |
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Spoke to Dell, supposely that chip family is installed on my computer, & its
supposed to be important, all they said was if you had any more problems with
small text, or whatever, to go to display settings and fix your desktop, to
your specifications. He made no comment when I told him I had to hide it,
because it kept coming back. After I changed my windows settings, and
restored my computer, I didn't have problems with the small issue, but I
started computer this morning, and my mouse and keyboard weren't working, I
had to set up again. Whatever, this update is a real pain, but supposely
important for video, and etc. I've had an issue with something everyday since
this installed.
--
Thankyou
jcms
"Jigsaw" wrote:
> I got the same small text problem after a Friday night update. Did the
> restore feature and it went away. Problem returned on Saturday. This time
> Restore couldn't restore for some reason. Seems the culpret is the Video
> express Chipset update. Is there any way to uninstall this update, or will
> Intel Corp acknowledge the problem and fix it for us all?
>
>
> --
> Ray
>
>
> "jessk" wrote:
>
> > Hello! An update for Intel Corportation Video Express Chipset Family was
> > installed on my computer on Friday night. When I got on my computer Saturday
> > morning, everything (text, text boxes, internet windows, email window) was
> > much smaller than usual and very difficult to read. After trying to fix this
> > problem with no luck, I just did a system restore and set my computer back to
> > right before the update. However, this morning the update was installed
> > again so I am wondering if this happened to anyone else and how do I fix the
> > problem?
> >
> > Thanks!
> > --
> > jessk |
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Question
Notify me of replies