Your Internet Explorer security settings must be changed.
The Electronic Program Guide issue submission form uses an ActiveX control to display content and submit your error report. Your current security settings are preventing the download of ActiveX controls needed to submit your report.
To view and submit your error report, ensure that your Internet Explorer security settings meet the following requirements:
Security must be set to medium or lower.
Active scripting must be enabled.
The download and initialization of ActiveX controls must be enabled.
Note: These are the default settings for Internet Explorer.
To check your Internet Explorer security settings:
On the Tools menu in Internet Explorer, click Internet options.
Click the Security tab.
Click the Internet icon, and then click Custom Level.
Ensure that the following settings are set to Enable or Prompt: -Download signed ActiveX controls -Run ActiveX controls and plug-ins -Script ActiveX controls marked safe for scripting -Active scripting
Your browser security settings may be impairing feedback form functionality.
JavaScript and cookies must be enabled.
The Electronic Program Guide issue submission form uses JavaScript and cookies to display content correctly.
To submit your error report or check the status of a previously submitted error report, ensure that your browser security settings meet the following requirements:
The Windows XP Media Center Edition Electronic Program Guide (EPG) issue submission form provides you with a quick and easy way to report EPG issues associated with Media Center. Microsoft collects this information in order to take appropriate corrective action and improve the support for the EPG used with Windows XP Media Center Edition.
When you submit a form, Windows error reporting gathers information about the current EPG configuration from your Media Center PC and sends this information with your completed issue submission form to Microsoft. Issue reporting is anonymous, and Microsoft will not reply to your issue directly. If the issue you are experiencing is covered in an existing Knowledge Base article, your browser will be redirected to that article. Microsoft reviews all submissions and provides updates for additional device support through the Windows Update Web site and Knowledge Base articles. For product support issues, see the Windows XP Media Center Edition support page.
To report an issue with your Electronic Program Guide
Using your Media Center PC, type or select the requested information in the fields below.
Click Create Report. The Electronic Program Guide dialog box appears.
In the Electronic Program Guide dialog box, click Send Error Report. NOTE: You may be prompted for additional information if necessary. If further information is available about the issue, a link will appear in another dialog box.
State or Province:
ZIP or postal code (no spaces):
Ex: 98052, L5R3R1
Do you live in a multiple-unit dwelling, such as an apartment complex or condominium?
Type of TV service:
Name of service provider:
Issue type:
In the box below, please provide a brief description of your EPG issue. Make sure to include any error messages or steps needed to reproduce the problem.
