Support options for Windows XP users

Get fast access to the variety of support options available for Windows XP.

•Windows XP Support Center

Find answers to the most common Windows XP questions posed to Microsoft Support, search the Knowledge Base for solutions, or find out how to contact Microsoft Support.

•Windows Live OneCare

Help secure your computer with round-the-clock protection and maintenance—virus scanning, firewalls, tune ups, and automated file backups. Try Windows Live OneCare free for 90 days.

•Support from computer manufacturers

If your Microsoft product was preinstalled, distributed with your computer, or if you obtained an upgrade directly from your computer manufacturer, your primary source for support is the personal computer manufacturer who provided your Microsoft software. Browse this alphabetical list of OEMs to find the appropriate support number.

•Special support information for Media Center users
•Special support information for Tablet PC users

Get Help from Other Windows XP Users

NewsgroupsNewsgroups

Windows XP Newsgroups are peer-to-peer forums in which you can find other Windows XP users, seek help, and share your experiences to help others.

Windows XP chatsWindows XP chats

Join in regularly scheduled chats on Tuesdays and Thursdays, or jump in anytime! The Expert Zone Chat Room is available for you to chat with other technical enthusiasts when no hosted chats are scheduled.

Are You Looking For ...

•Information on driver and compatibility issues?

•Information on using remote assistance?

•Information on performance issues?

Finding help

•Supporting users and troubleshooting Windows XP

This all-in-one training kit provides in-depth preparation, practice, and review for one of two required exams for the Microsoft Desktop Support Technician Certification (MCDST).

•Finding help online for new users

Describes how new Windows XP users can find help and training resources in addition to the Help and Support Center.

•Help! It's not just a Beatles movie

How to use the built in Help and Support system in Windows XP.

•Guided Help for Windows XP

Guided Help is a program that you can download from some Microsoft Knowledge Base articles. Depending on the task, Guided Help can automatically perform the task that is described in the article or guide you through the steps to perform the task yourself.

•You can use Microsoft Technical Support

Remember Microsoft Technical Support.

•Search Companion finds it faster

How to use the enhanced Search Companion in Windows XP.