Technology Account Manager (Contingent Staff v-)

The job holder is responsible for delivering professional technical consulting, supporting and trouble-shooting to Microsoft’s premier customers, achieving high availability, reliability and manageability on customer critical information system, satisfying user experience on Microsoft platform.

Deliver Microsoft Premier Service to Enterprise customers, which include technical consulting, training, supporting, trouble-shooting, performance tuning etc.

Consult and support Enterprise customer improve IT operation and achieve high availability, reliability and manageability on critical business information system.

Cooperate with Account Manager to achieve customer satisfaction and business goal.

Strong technical background on IT system design, deployment, trouble-shooting, performance tuning etc.

Be familiar with Microsoft Back-office products, e.g. Windows Server, Exchange server, SQL server, System Center etc. and master at least one server relevant knowledge in depth.

Good interpersonal/communication/presentation skill. Prior experience communicating with customers with good problem solving ability to work in a team environment.

Quick learner, love challenges under pressure.

Fluent in both oral and written English.

MCSE or MCSD or MCDBA will be preferred.

University degree in Computer Science or Electronic Engineering or equivalent experience.

2 years