Last Updated: March 2015
    Microsoft Readiness Privacy Statement pspOpsReadinessIntroductionModule

    Microsoft is committed to protecting your privacy. This privacy statement applies to the data collected through Microsoft Readiness Release ("Toolkit"). This is a preliminary disclosure that focuses on features that communicate with the Internet and is not intended to be an exhaustive list. It does not apply to other online or offline Microsoft sites, products, or services.

    This online website and application based toolkit is designed to provide Microsoft Channel Partners with a consistent, predictable and flawless launch experience through communication, training and engagement resources targeted to your needs in working with Microsoft Operations. The most recent documents, reports and information are available on demand through the Toolkit application using Windows Azure web services.

    Collection of Your Information Collection of Your InformationpspOpsReadinessCollectionofYourInformationModule
    Zusammenfassung

    We collect many kinds of information in order to operate effectively and provide you the best products, services and experiences we can

    We collect information when you register, sign in and use our sites and services. We also may get information from other companies.

    Information may be prepopulated based on your existing partner relationship with Microsoft, or input by an Administrator or individual user.

    Vollständiger Text

    We collect many kinds of information in order to operate effectively and provide you the best products, services and experiences we can. Some of this information you provide directly to us. Some of it we get by observing how you interact with our products and services. Some of it is available from other sources that we may combine with the data we collect directly. Regardless of the source, we believe it's important to treat that information with care and to help you maintain your privacy.

    The personal information we collect may include name, e-mail address, and organization. This information may be prepopulated based on your existing partner relationship with Microsoft, or input by an Administrator or individual user.

    To sign in to the Toolkit, you will be asked to enter an e-mail address and password, which we refer to as your Microsoft account (formerly known as Windows Live ID and Microsoft Passport). After you create your Microsoft account, you can use the same credentials to sign in to many different Microsoft sites and services, as well as those of select Microsoft partners. By signing in on one Microsoft site or service, you may be automatically signed in when you visit other Microsoft sites and services. To learn more about how your credential information is used when you sign in to participating sites, please read about Microsoft account on the Microsoft.com Privacy Statement http://go.microsoft.com/fwlink/?LinkId=248681

    Use of Your Information Use of Your InformationpspOpsReadinessUseofYourInformationModule
    Summary

    Microsoft uses the information we collect to operate, improve and personalize the products and services we offer.

    We also may use the information to communicate with you, for example, informing you about your account and security updates.

    And we may use the information to help make the ads you see on our ad-supported services more relevant.

    Full text

    Microsoft uses the information we collect to operate, improve and personalize the products and services we offer and to provide the service(s) or carry out the transaction(s) you have requested or authorized. Information collected through one Microsoft service may be combined with information collected through other Microsoft services to give you a more consistent and personalized experience in your interactions with us. We may also supplement this with information from other companies. For example, we may use services from other companies to help us derive a general geographic area based on your IP address in order to customize certain services to your geographic area.

    We also may use the information to communicate with you, for example, informing you when a subscription is ending, letting you know when security updates are available or letting you know when you need to take action to keep your account active.

    Microsoft provides many of our sites and services free of charge because they are supported by advertising. In order to make these services widely available, the information we collect may be used to help improve the advertisements you see by making them more relevant to you.

    Collection and Use of Information about Your Computer Collection and Use of Computer InfopspOpsReadinessCollectionandUseofComputerInfoModule
    Summary

    When you use software with Internet-enabled features, information about your computer ("standard computer information") is sent to the Web sites you visit and online services you use.

    Microsoft uses standard computer information to provide you Internet-enabled services, to help improve our products and services, and for statistical analysis.

    Because this is a pre-release version of the software, some of these Internet-enabled features are turned on by default so that we can collect enough information about how the software is working in order to improve the commercially released software.

    Full text

    When you use software with Internet-enabled features, information about your computer ("standard computer information") is sent to the Web sites you visit and online services you use. Microsoft uses standard computer information to provide you Internet-enabled services, to help improve our products and services, and for statistical analysis. Standard computer information typically includes information such as your IP address, operating system version, browser version, and regional and language settings. In some cases, standard computer information may also include hardware ID, which indicates the device manufacturer, device name, and version. If a particular feature or service sends information to Microsoft, standard computer information will be sent as well.

    Because this is a pre-release version of the software, some of these Internet-enabled features are turned on by default so that we can collect enough information about how the software is working in order to improve the commercially released software. The default settings in this pre-release software do not necessarily reflect how these features will be configured in the commercially released software.

    The privacy details for each Toolkit feature, software or service listed in this privacy statement describe what additional information is collected and how it is used.

    Sharing Personal Information Sharing Personal InformationpspOpsReadinessSharingPersonalInformationModule
    Summary

    Except as described in this privacy statement, we won't disclose your personal information to a third party without your consent.

    We may disclose information, including with Microsoft affiliates and vendors, when required by law or to respond to legal process; to combat fraud or protect our interest; or to protect lives.

    Full text

    In addition to any sharing described in this privacy statement, Microsoft may share or disclose personal information:

    • With other Microsoft controlled subsidiaries and affiliates.
    • As part of a corporate transaction such as a merger or sale of assets.
    • With vendors or agents. Specifically, we may share it with companies we've hired to provide services on our behalf. When we share information with these other companies to provide services for us, they are not allowed to use it for any other purpose and must keep it confidential.

    We also may share or disclose personal information, including the content of your communications:

    • To comply with the law or respond to legal process or lawful requests, including from law enforcement and government agencies.
    • To protect the rights or property of Microsoft or our customers, including enforcing the terms governing your use of the services.
    • To act on a good faith belief that access or disclosure is necessary to protect the personal safety of Microsoft employees, customers or the public.

    Except as described in this statement, we won't disclose personal information you provide on the Site to a third party without your consent.

    Specific Features Specific FeaturespspOpsReadinessSpecificFeaturesModule
    Summary

    Learn more about specific privacy impacting features:

    • Accessing and Saving Documents
    • Administration
    • Usage Reporting
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    Accessing and Saving Documents

    What This Feature Does: Reports and documents presented via the toolkit are hosted in a Windows Azure environment. Because documents are rendered using Web Services, you have access to the most recent documentation and information available. Documents you have accessed previously will be available offline,as well.

    Information Collected, Processed, or Transmitted: The Toolkit will provide a refreshed view of content that is available each time you open the application. When you select a document or report, the data will be retrieved from Microsoft, and cached locally.

    Use of Information: The information sent to Microsoft will be used to provide you with the document or report you have selected.

    Choice/Control: The Toolkit may be used offline, but only documents you have previously viewed will be available in offline mode. The Toolkit is designed to provide you with the most recent content and documentation applicable to your partner relationship with Microsoft, and therefore dynamically updates the content available. To disable online communications associated with the Toolkit, uninstall or do not use the application.

    Administration

    What This Feature Does: The administration feature of the toolkit allows partner administrators and users to view the individuals associated to their partner relationship with Microsoft. Administrators may use this feature to invite other users, manage permissions, and remove individuals who should no longer have access.

    Information Collected, Processed, or Transmitted: The administration feature allows administrators to input information about an individual that will enable Microsoft to send an invitation to the individual to access the Toolkit. Each individual may access and manage their own contact information.

    Use of Information: The information provided will be used by Microsoft to send invitations to access and download the Toolkit, and maintain appropriate security access. The information provided will also by used by Microsoft to evaluate main areas of use and interest within the application, to facilitate consideration for future content and application updates.

    Choice/Control: Users and Administrators may update and/or remove their information by

    1. Uninstalling the application via
      • For Windows 8 - Right clicking on the application in the start menu and choose Uninstall
      • For Windows 7/XP - Uninstall via Add/Remove Programs feature in Control Panel
    2. Please log a query via the Call Logging Tool on MSOps at https://msops.microsoft.com or https://www.explore.ms. Please follow the standard CLT process closely to ensure that any issues or queries that you may have are resolved as quickly as possible. In the event of CLT being unavailable, please send an email to mscosup@microsoft.com.

    Usage Reporting

    What This Feature Does: Usage Reporting collects basic information about how you use our software and services in order to identify trends and usage patterns. We will not collect your name, address, or other contact information.

    Information Collected, Processed, or Transmitted:Usage Reports generally include information about:

    • Configuration, such as how many processors are in your computer, how many network connections you use, the operating system that your computer is currently running, screen resolutions for display devices, the strength of the wireless signal between your computer and a media player device, and if some features such as Bluetooth wireless technology or high-speed USB connections are turned on.
    • Performance and reliability, such as how quickly a program responds when you click a button, how many problems you experience with a program or a device, and how quickly information is sent or received over a network connection.
    • Report usage, such as the reports and information that you access the most often, and how frequently you launch reports.

    Use of Information: We use this information to improve the quality, reliability, and performance of Microsoft software and services.

    Choice/Control:
    Because this is a pre-release version of the software, Usage Reporting is turned on by default so that we can collect information about how you use Toolkit in order to improve the commercially released software.

    You can turn off Usage Reporting at any time by:

    • Launching the Microsoft Operations Readiness Toolkit application
    • While on the main screen of the application, open the Charms bar on Windows 8 (Press CTRL & C)
    • Click on "Settings" where you can toggle the setting for providing usage reports to Microsoft on/off
    Other Information Other InformationpspOpsReadinessOtherInformationModule
    Summary

    Learn more about:

    • Security of your Information
    • Where Information is Stored and Processed
    • Changes to this Privacy Statement
    • How to Contact Us
    Full text

    Security of your Information

    Microsoft is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer servers with limited access that are located in controlled facilities. Additionally, when we transmit sensitive personal information (such as a credit card number or password) over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

    If a password is used to help protect your accounts and personal information, it is your responsibility to keep your password confidential. Do not share it. If you are sharing a computer, you should always log out before leaving a site or service to protect access to your information from subsequent users.

    Where Information is Stored and Processed

    Personal information collected by Toolkit may be stored and processed in the United States or any other country where Microsoft or its affiliates, subsidiaries or service providers maintain facilities. Microsoft abides by the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Economic Area, and Switzerland. To learn more about the Safe Harbor program, and to view our certification, please visit http://www.export.gov/safeharbor/.

    Microsoft may retain your personal information for a variety of reasons, such as to comply with our legal obligations, resolve disputes, enforce our agreements, and as long as necessary to provide services. To learn how to access your personal information, visit Accessing Your Information.

    Changes to this Privacy Statement

    We will occasionally update this privacy statement to reflect customer feedback and changes in our services. When we post changes to a statement, we will revise the "last updated" date at the top of the statement. If there are material changes to the statement or in how Microsoft will use your personal information, we will notify you either by prominently posting a notice of such changes before they take effect or by directly sending you a notification. We encourage you to periodically review the privacy statements for the products and services you use to learn how Microsoft is protecting your information.

    How to Contact Us

    Microsoft welcomes your comments regarding this privacy statement. If you have questions about this statement or believe that we have not adhered to it, please contact us by clicking here.

    If you have a technical or general support question, please visit http://support.microsoft.com/ to learn more about Microsoft Support offerings.

    • If you have a Microsoft account password question, please visit Live Help.
    • For general Microsoft privacy issues, please contact us by using our Web form.

    Global Operations Readiness Team, Microsoft European Operations Centre, Carmanhall Road, Sandyford, Dublin 18, Ireland

    To find the Microsoft subsidiary in your country or region, see http://www.microsoft.com/worldwide/.