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Dynamics CRM

Microsoft Dynamics CRM is our customer relationship management (CRM) solution that helps nonprofits reduce costs, increase productivity and drive service engagement. Use it to organize and automate your business processes to cultivate donor relationships and raise satisfaction across all interactions—marketing, fundraising and donor relations.

Providing social insights, business intelligence, and productivity, CRM can help your organization improve fundamental process flows and drive organizational efficiency.

Microsoft Dynamics CRM

We also offer mobile CRM apps and platforms that enable you to manage your customer relationships on your mobile devices, along with tools that integrate data and reporting from social media directly into your CRM application.

Microsoft Dynamics CRM

Benefits of Dynamics CRM

Experience intelligent customer engagement

Today, the process of engaging donors, members and constituents can't be one-size-fits-all. It needs to be adaptive across all touch points and within the context of who your customer is and what they are doing. Intelligent constituent engagement enables your nonprofit to build trust, loyalty, and insight, while also enabling your staff and volunteers to be as productive as possible. With constituent engagement by Microsoft, we help your nonprofit deliver exceptional experiences.

What you get
















Discount offerings for nonprofits

  • Microsoft Dynamics CRM Essentials$3.75** user/month
  • Microsoft Dynamics CRM   Basic  $7.00** user/month
  • Microsoft Dynamics CRM Professional$15.00** user/month
  • Microsoft Dynamics CRM Enterprise$110.00** user/month

Parature, Microsoft Social Engagement, Dynamics Marketing, additional storage, posts, and more also available at non-profit discount pricing.
New customers must purchase a minimum of 5 CRM Online Professional user licenses or 1 CRM Online Enterprise user license to activate the paid subscription.

.Feature access and capabilities may be limited. See Dynamics CRM Online pricing and licensing guide for full details.

**Prices are for information purposes only. In case of any discrepancy between prices stated and the pricing source defined by the Pricing and Payment Terms in the agreement governing your purchase of the product, the pricing source defined in the Microsoft Agreement will prevail.

For a detailed breakdown of features, download the Dynamics CRM commercial pricing and licensing guide >

Learn more about Dynamics CRM's features >

What you get

Discount offerings for nonprofits

Microsoft Dynamics CRM Essentials
 
Microsoft Dynamics CRM Basic
 
Microsoft Dynamics CRM Professional
 
Microsoft Dynamics CRM Enterprise
 

Parature, Microsoft Social Engagement, Dynamics Marketing, additional storage, posts, and more also available at non-profit discount pricing.
New customers must purchase a minimum of 5 CRM Online Professional user licenses or 1 CRM Online Enterprise user license to activate the paid subscription.

*Feature access and capabilities may be limited. See Dynamics CRM Online pricing and licensing guide for full details.

**Prices are for information purposes only. In case of any discrepancy between prices stated and the pricing source defined by the Pricing and Payment Terms in the agreement governing your purchase of the product, the pricing source defined in the Microsoft Agreement will prevail.



Modern nonprofits empowered by the cloud

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Join our Microsoft Product Donations program*

*Microsoft Product Donation programs are not available in all countries/regions.