Contact us

How to contact Microsoft if you have questions about your Hardware device.

Support Options

Technical Support

For phone support in the United States, call (866) 833-7088. In Canada, call (800) 876-8533. For all other regions, see the “International technical support numbers” below.

Consult Documentation

Read through all printed materials. For additional product information, go to the Microsoft Hardware website at

Broken/Defective Products

For fastest replacement of broken or defective products call warranty directly: For US warranty support, call (800)-360-7561. For Canadian warranty support, call (800)-933-4750. Or see this KB article for more information:

TTY Users

In the United States, call (800) 892-5234. In Canada, call (866) 857-9850. For all other regions, see the "International technical support numbers" below.

Microsoft Accessories Intellectual Property Licensing

Microsoft continually innovates in accessories. Many of those innovations, such as Instaload and the Tilt Wheel, are available to license. Please contact our IP licensing team for more information:

Note: Conditions - Microsoft Support services are subject to then-current prices, terms, and conditions. These are subject to change without notice. Toll charges may apply to all non-toll-free numbers listed.