FOXit has deployed a Microsoft-based Project and Portfolio Management (PPM) technology to help its client Deltamune address performance and scalability issues with existing software programmes.
Deltamune is a South African-based biotechnology company focused on veterinary and public health solutions. It operates from various locations with its head office and test laboratory services in Centurion and a test laboratory in Oudtshoorn. Its animal
health products manufacturing facility, product development team and animal facilities are located North-East of Pretoria.
The management at the company wanted a more efficient and cost-effective solution to fulfil its project management requirements, especially within the research and development and production environments. It also required new systems to replace outdated
and inadequate software programmes to manage Deltamune's Total Quality Management System.
The software programmes Deltamune used were not adaptable to changing processes, were not user friendly and not entirely compatible with the company's IT hardware and software infrastructure.
In practice, off-site access was cumbersome and slow – a distinct disadvantage considering the company's expansion to other sites and other regions.
“A new solution was required to address this inflexibility and inaccessibility,” says company CEO Dr Hannes Swart.
To do this, Deltamune sought out the services of a partner with the right credentials, one that had the experience and knowledge to meet its unique requirements within a reasonable budget. “A prospective partner had to understand how to get people from geographically
dispersed areas to connect and work together,” explains Dr Swart.
So FOXit was brought on board as the partner of choice to help co-ordinate consultants and oversee the integration of the solution.
The solution is cloud-based and enables fast and easy access from all Deltamune locations and offsite for projects environments.
Service providers had to be aware of the main challenge to retain some of the previous functionalities required for a continuous transition, while still facilitating the use of the technology's unique features for document searching and indexing.
There was also a requirement to automate the project environment fully, using the PPM solution.
“FOXit and its consultants remained committed to the agreed timelines and proposed a workable solution by dividing the project into three phases. Work sessions were scheduled with our personnel for the establishment of workflows and setting up of metadata.
Extra effort was made to ensure complete understanding of our requirements and to find user-friendly workable solutions,” says Dr Swart.
All the indications are that this solution will be more user-friendly. The investment is expected to enhance efficiency and lead to better business productivity.
“We are very proud of our involvement in this project and the role that these proven solutions have played in helping Deltamune overcome their difficulties and enhance mission-critical operations,” says Aldo van Tonder, CEO at FOXit.