When Cyclone Oswald hit Queensland in January 2013, insurers faced a deluge of claims, and homeless families faced weeks of uncertainty. Insurance restoration firm, Arcbuild, acted. In a lightning-fast, two-week deployment of Microsoft Office 365, they created
an online file-sharing tool so claims could be assessed, estimated and approved within four hours. Arcbuild tripled capacity, insurers slashed backlogs and families returned home faster.