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St John   2 reviews
Cloud-Based Email System Strengthens Communication Infrastructure of Leading Ambulance Service
2 page Case Study posted: 02/11/2014

St John, New Zealand’s main ambulance service provider, faced a dilemma. Its on-premises email server was nearing its end of life, increasing the risk of data outages and a failure of email communications which could impair its ability to support those who deliver healthcare and community services. By switching to Microsoft Office 365, it set in place the infrastructure to support increased staff productivity and better delivery of healthcare and community services.

  • Publication Date:
  • 02/11/2014
  • Partner(s):
  • Microsoft Consulting Services
  • Industries:
  • Health Provider
  • Business Need:
  • Business Intelligence and Reporting
  • Business Productivity
  • Data Protection and Recovery
  • Mobility
  • Unified Communications
  • Cloud & Server Platform
  • Employee Engagement
  • Business Continuity
  • Country/Region:
  • New Zealand
  • Software and Services:
  • Cloud Services
  • SharePoint Online
  • Exchange Online
  • Microsoft Lync Server
  • Microsoft Office 365 Professional Plus
  • IT Issue:
  • Personal Productivity
Bridgestone Asia Pacific   3 reviews
Mobility and Cloud Help a Global Tire Manufacturer Deliver Better Customer Service
2 page Case Study posted: 01/05/2014

Bridgestone offers a wide range of services to their fleet customers to ensure they get the best out of their tires. By empowering sales and technical engineers in the field with a modern Windows 8 application running on a ruggedized Windows 8 Tablet and a Windows Azure backend, Bridgestone delivers better information and service value to its customers, while gaining a flexible, scalable platform for supporting mobile work.

  • Publication Date:
  • 01/05/2014
  • Partner(s):
  • NCS
  • Industries:
  • Automotive, Industrial Equipment & Aerospace
  • Business Need:
  • Business Productivity
  • Mobility
  • Identity and Security
  • Cloud & Server Platform
  • Business Agility
  • Employee Engagement
  • Country/Region:
  • Singapore
  • Software and Services:
  • Microsoft Azure
  • Windows 8
  • IT Issue:
  • Data Warehousing
  • Hosted Messaging and Collaboration
  • Personal Productivity
  • Cloud Services
  • Virtualization
  • High Availability
  • Consumerization of IT
Beca Group   1 reviews
Easy-to-use networking tool powers instant, informal consultation for global engineers
2 page Case Study posted: 12/19/2013

Auckland-based engineering firm, Beca, wanted to help staff find answers to complex challenges quickly. In 2013, ICT staff suggested Yammer, the Microsoft enterprise networking tool. Yammer proved so easy to use that over half the firm’s 2,700 staff signed on within six weeks. Now Beca can leverage the expertise of 70 professional disciplines onto each customer project or site, and executives engage informally with the global workforce.

  • Publication Date:
  • 12/19/2013
  • Industries:
  • Other Services
  • Business Need:
  • Business Intelligence and Reporting
  • Business Productivity
  • Unified Communications
  • Business Agility
  • Employee Engagement
  • Social Intranet
  • Team Collaboration
  • Country/Region:
  • New Zealand
  • Software and Services:
  • Yammer
  • IT Issue:
  • Data Warehousing
  • Document and Records Management
  • Personal Productivity
  • High Availability
Arcbuild   0 reviews
Families Back on their Feet Faster as Insurance Restoration Co. Takes Assessments Online
2 page Case Study posted: 12/17/2013

When Cyclone Oswald hit Queensland in January 2013, insurers faced a deluge of claims, and homeless families faced weeks of uncertainty. Insurance restoration firm, Arcbuild, acted. In a lightning-fast, two-week deployment of Microsoft Office 365, they created an online file-sharing tool so claims could be assessed, estimated and approved within four hours. Arcbuild tripled capacity, insurers slashed backlogs and families returned home faster.

  • Publication Date:
  • 12/17/2013
  • Partner(s):
  • Logical Effective Solutions Pty Ltd
  • Industries:
  • Insurance
  • Architecture, Engineering & Construction
  • Heavy Construction
  • Other Services
  • Business Need:
  • Business Intelligence and Reporting
  • Business Productivity
  • Mobility
  • Identity and Security
  • Support and Services
  • Unified Communications
  • Business Agility
  • Employee Engagement
  • Service Delivery
  • Business Continuity
  • Country/Region:
  • Australia
  • Software and Services:
  • Cloud Services
  • Microsoft Office 365
  • IT Issue:
  • Document and Records Management
  • Personal Productivity
  • Risk Analytics and Reporting
  • Cloud Services
  • High Availability
House of Travel   2 reviews
Travel Company Excites Agents and Customers with Rich-Media, Touchscreen Experience
2 page Case Study posted: 12/16/2013

A planned hardware refresh led House of Travel to choose all-in-one touchscreen PCs and the Windows 8 operating system. Local travel consultants are excited about the new capabilities for working with customers and the company benefits from a future-proof platform for integrating new systems and applications.

  • Publication Date:
  • 12/16/2013
  • Industries:
  • Travel
  • Business Need:
  • Business Productivity
  • Cost Containment
  • Data Protection and Recovery
  • Mobility
  • Identity and Security
  • Business Agility
  • Employee Engagement
  • Service Delivery
  • Business Continuity
  • Country/Region:
  • New Zealand
  • Software and Services:
  • Microsoft Office 365
  • Windows 8
  • IT Issue:
  • Identity, Security and Access Management
  • Document and Records Management
  • Personal Productivity
  • Interoperability
  • High Availability
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