[music]
[Jiri Charousek, Chief Technology Officer, Česká spořitelna] Českáspořitelna
is more than a bank— it educates people on how to better manage
their finances in order
to achieve personal prosperity.
We wanted to create personalized
communications relevant to each person
to better serve our customers.
[Michal Řehák, IT Area Lead, Česká spořitelna ]
We used several communications solutions in the past,
so we decided to consolidate our ecosystem to one complex
management communications solution with Quadient Inspire Flex.
We manage communications, send all our emails,
SMS, push notifications and prints
to our customers – all from one place.
Now we can provide answers
to customers’ queries a lot quicker,
and improve the whole experience
through the customers' feedback.
[Bohumil Farsky, Regional Sales Manager, Quadient]
In the financial industry, peak communication times happen
towards the start of each month and each year.
By moving Quadient’s Inspire Platform
to the Microsoft Azure cloud the benefits're very obvious.
To ensure high service availability as well
as the customers' experience at all times.
Azure Active Directory helped to configure
security to the bank’s required standards
without the need for workarounds.
[Michal Řehák, IT Area Lead, Česká spořitelna ] Automation
is an inevitable step today, and we pay really close attention to it.
So we decided to use Azure DevOp service to
distribute our infrastructure in the cloud.
[Jiri Charousek, Chief Technology Officer, Česká spořitelna]
Improving security management, we add new security features
as the best to bring or to have everything
in one place, cause it's part of one solution
under one umbrella
with right security governance.
Everything we do in Českáspořitelna is
ultimately about bringing prosperity to our clients,
helping them through hard times,
and supporting their growth.
Cloud technology gives us the flexibility
needed to develop new solutions,
and constantly evaluate what is
the best approach to support our mission.
[music]