(surreal music) - Welcome I'm Stefano Stinchi. I am responsible for the Public Sector segment in Italy for Microsoft. - Hello to all, I'm Fabrizio Bellezza and I am the CIO of Invitalia. - So my first point with you Fabrizio is, can you talk little bit about Invitalia? What it does and why it's so strategic for the Italian nation? - True, Invitalia is the National Agency for Inward Investment and Economic Development. It is owned by the Italian Ministry of Economy and Finance. So, really we are the... So, arm of the Ministry of Economic Development to develop all the incentive found initiatives to help Italy to grow, to help the company to grow. And also is, it's very important because we are a part of the Central Government. And I think that we have a lot of activity that we do for the ministry. - One other point about this project is that, what was the needs that you were going to fulfill? - When, okay. The breaks one of the crisis start, our CIO was called by the Prime Minister to become, the responsible for emergencies. So it was, and so he moved from our company to go directly to civil protection, to start with all the activities. But they need... They didn't have any system to collect medical devices from all over the world. And so it was also a strange situation. Now we speak in a different way because the time is different. But if you remember, two months ago it was a sort of a nightmare. So, there were a lot of buyer, hysteric buyer, and really if you seller of this kind of devices, but I think that in this case, you can appreciate in a different way, what means to have a good system, because for sure, we... And also a good team. So typically, for a good project you need the two things, a good product, a good customer, and they go the system integrator. - I mean, you mentioned two weeks without sleep at night and working 24 hours. I mean that from idea to implementation this project was two weeks. And when your team worked very hard with Microsoft Services with the AGIC partner, how did you describe that time? Did you see even under the crisis, so with people that cannot really work in the same environment and has to work remotely, what do you remember of that experience? - So I was really impressed not only by my people, because for sure my people were involved with also because our CIO was the responsible for these crisis. And, but also for the others, because everyone understood the critical situation. And we really were involved in this critical targets because we understood that it was very very important to reach the targets, to reach. Because, our colleagues needs this. So we had... so a first wave with our 40 people that went there. Has started to work manually, but after two weeks, they understood that it was quite impossible to continue. And in that manner, because it was impossible to manage hundreds sellers in this way. This was very very critical. And so, they asked to us to have a system and we started to implement the system, to configure the system. So I am very very proud of my people, but I am also, proud also of our partners. So the people of Microsoft, the people of AGIC. They spent the time. - Which has been the biggest advantages that platform that you created has provide that to you? I've learned that you move from a months of buying process to few days. I mean, can you better explain which have the advantages that such platform deliver to you and to the country of course? - We needed to contact hundreds of sellers, hundreds of Pharma contemporary, because we are trying to collect all of the equipment that was possible at the time. So, we launched the like bid with hundreds supplier, and we try to understand who has availability in that moment. Then, we send a fly to go there to collect immediately the device and come back directly. So we have to manage like, this operation, like an army operation. And we used.. And also then we have to distribute this equipment directly from the harbor in Italy, to the different hospital. At that time, the people were without mask, without the protection, without... So the device that were very very useful to maintain the people in intensive therapy. And so, it was a sort of a transferring hands. You have to discover where the defense so... Immediately, because I remember that we called also some people there we worked with also with our embassy, in different country to do this. - Do you believe Fabrizio that this platform can be useful anywhere in the Public Administration? There are many places where this can be adopted. I mean, which is your idea about spreading this through the Public Administration General helping digital transformation of a public company. - For sure what is important in this platform that is connected with the other Microsoft platform. And it's very easy also to create an end to end solution. Probably, for our point of view, we understood that we need also some other piece because we don't use all the platform. We use only two module in the platform and we are starting to use the Turret module. But for sure is very useful. It could be very useful for Public Administration because it's really easy to use. We installed the platform in two days and half. Just so, only for installation. But what is... It was also the opportunity because all the chain was ready and was conscious of the urgency. And so it's not normal situation. And also to work because we decide we wasn't. So in some manner we create a sort of group that discuss and implement contemporary. So we discuss and it's sort of... So we work in a jail and so it was a sort of continuous jail for 15 days. So in which we... And also it was very... So the platform... So we decided to go in the population of the platform, because we need to concentrate on the more critical functionalities and so we need... We have also to create a platform easy to use for our people. And so, we decide a lot of choice was to simplify and simplify and simplify. It is sometime is not it is the goal when you create a platform. But in this case, we had clear in mind, that we have to simplify for our people, because this was very very important simplify. And so it's a... I think that it's difficult to have the same situation in the standard, but for sure is after the experience you understand that this is possible. - Fabrizio, it has been great. I mean, I want to say thank you from the great experience that we are go together and thank you for your time. I mean, I believe that we really helped our country to make a great difference in that specific critical time. And you and your team has been a great agent of change in that kind of situation. So thank you very much for working with us and thanks for the efforts that you have done in realizing such a great platform. - Thank you to you.