Technology is radically transforming the retail sector,
pushing even most traditional retailers...
...to innovate and evolve
to keep up with the new trends.
Manor started out more than a century ago...
...to be a traditional bricks-and-mortar retailer.
But while our roots are steeped in history,
the branches of our business are growing digital leaves.
Today, we see ourselves
as an omnichannel retailer.
And that's why this project was so exciting,
because it shines a light on the path forward...
...for this great company,
a path that is following the latest trends...
...in the retail sector.
We are the largest department
store chain in Switzerland.
We run about 60 stores across the country, offering
everything from groceries to fashion, beauty and more.
As a retailer, you never want to run out of stock or not
have the right products at the right place and time...
...when a customer demands for them.
With Microsoft, we identified
the migration to the cloud...
as a key move to increase our flexibility
and therefore reinforce our market position.
We've built a platform that makes us
more agile and resilient than ever.
Our ERP platform runs on Microsoft
Dynamics 365 Finance and operations...
...using Microsoft Azure and
Azure Integration Services.
It is orchestrating product
availability across all our channels...
...and the trickle feed functionality is continuously
processing sales transactions and invoices.
Meaning that inventory and sales revenue
are updated in near-real-time.
Our store employees are
using a dedicated mobile app...
...built on top of DFO that processes
most of our transactions at stores online.
From customer information, referring to
products online to placing orders...
...processing goods receipts, transacting invoice
verification and monitoring stock or reporting revenue.
It can even be used as a mobile checkout
for a better, smoother retail experience.
Whenever you undertake initiatives like this...
...the key is being bold and being restless.
You can't build a platform and just stop there.
You have to keep growing
and find more and more ways to innovate.
We want to speed up our digital transformation
and continue to use tools like power BI or Azure Databricks...
...to undertake data analytics and process
some of our big data ambitions going forward.
So we're very excited about our future
and our partnership with Microsoft.
There is so much opportunity
to evolve and innovate.
To continue to optimize
and flourish moving forward.