(upbeat music)
- At Manulife we have an ambition
to be the most global, digital,
customer-centric company
in our industry.
We've been partnering with
Microsoft for over six years
in Azure cloud solutions
and also Microsoft 365.
If you think about cloud,
it really removes friction
for our engineers who are
delivering customer solutions.
And Microsoft as a cloud partner
lined up with us very well
in terms of its global scale,
it has the same values
around customer obsession
and how to continuously improve
starting with an actuarial solution
that allows us to run valuation
models at a global scale,
that make us better and more informed
and have the appropriate risk levels.
The iteration and amount
of models that we can run
wouldn't have been possible
with traditional compute.
Our existing system wasn't able to scale
and moving that product to Azure
not only gave us the
growth and the scalability,
but at a far more efficient price point.
We've been using Teams to
stay connected to customers
and record events so that
we're ensuring consent
through Teams.
What we're seeing emerge
is virtual face-to-face
where it's similar to an in-person visit
but it's delivered
through Microsoft Teams.
You're allowed to
co-browse, share documents,
share systems that maybe used
to be rendered on an iPad
through Teams in a virtual
face-to-face experience.
The best innovations are
occurring in the cloud,
turning technology from an
inhibitor to an enabler.
Having a global partner like Microsoft
allows us to focus on what
our customers are asking for.
Cloud isn't the strategy.
Cloud is an enabler to give our customers
a great frictionless, digital experience
delivered by the continuous innovations
that cloud services offer.
(upbeat music)