When a customer walks into one
of our showrooms, they know what to expect.
A high performance luxury product
with innovative technology,
delivering a thrilling and unique
driving experience.
At McLaren that's what our brand is about,
a company with a new approach
to the automotive space
giving the best in customer experience.
To deliver that unique McLaren experience
requires cutting edge use of data
with the most forward thinking partners.
Microsoft Azure gave us everything we needed,
a proven cloud platform optimised
to run our critical SAP applications.
With SAP we are provided
with the speed and transparency
of our supply chain data
that is unmatched in the market.
It gives us full control of our sales
and distribution, our HR and our finance.
To continue delivering excellence,
we recognised the opportunity
to harness SAP's full potential.
This meant a need to move to
a more modern, more secure cloud platform.
What was attractive about Azure for us
in McLaren was that it brought
all of the customer information,
all of the information that we needed
to improve customer experience
into one place.
It's clear SAP
and Azure are better together.
The two systems are so flexible
and the fact that Azure is
SAP's preferred choice
was underlined by the smooth transition.
SAP now doesn't experience
any downtime, which is a big win
for a company like ours.
A more fundamental gain
is the greater visibility of data,
and it means that we can involve
far more of our wider team
to analyse customer feedback
leading to more improvements,
huge gain for our vehicle warranty
performance and our customers' experience.
Now that we have migrated
SAP to Azure,
we are better able to share that data
using tools like Power Apps.
This started with our shop floor
display of real time TAKT data
and then with the Microsoft 365
E5 licence we enjoy,
leads to greater efficiency
and productivity across the board.
As advocates of the range of technologies
in the Microsoft stack,
we can leverage their interoperability
to provide greater visibility
of the end to end vehicle lifecycle.
Overall, our future is well lined up
leveraging predictive maintenance
and giving customers advice
about spec, future purchase options
and the timing of servicing.
What we're seeing
is a real step change in our industry
and is a vision
that would not have been possible
without the technological capabilities
SAP offers when combined
with the power of Microsoft Azure.