(upbeat music)
- National Australia Bank is
the second largest bank in Australia.
We're nearly a hundred
years old and applications
that we have have been in
development since the 80s.
We've been looking at modernizing
many of those applications.
- NAB had a townhall event
and one of the questions
asked in that event
was what are the common
issues that you're faced with?
One of the responses
was "fix our browsers."
And to put a bit of backstory behind that,
we have five different browsers deployed
to 45,000 endpoints, two and
a half thousand applications
getting error messages,
having compatibility issues,
caused an enormous amount
of confusion for our staff.
- Where we started with
Microsoft Edge and the deployment
of the single browser strategy
was primarily based around
better serving our colleagues
to enable them to better
serve our customers.
The consolidation to a single browser
has a number of advantages.
As a banker, you don't need to know
which application requires which browser.
- Our legacy applications
were behaving in Internet Explorer.
The newer applications were,
for the most part, optimized for Chrome.
When Edge came along,
it was extremely timely.
It aligned with what we were doing.
In there, we have the solution
of our two top browsers in one.
Edge is everything that Chrome is,
plus Internet Explorer.
- Having Microsoft Edge,
they allowed us to use
that backward compatibility
to get us faster to market.
We were able to deploy much faster.
We had far less configuration changes
that we needed to make.
- That creates less work for our teams
and also creates a
standardized set of tooling
for our security environment.
That saved a significant
amount of time in training,
a significant amount of time in patching.
- Historically our users needed to refer
to a fairly complex guide as
to which browser was to be used
for which application.
That's no longer required
as everything just works in Edge for them.
We could move to one browser
and accommodate the overwhelming majority
of our browser requirements.
- They were able to improve productivity
because they were able
to be more effective
in their role, especially when
they're serving customers.
- We're here to serve our customers.
We're here to make sure
that we can provide
value to our customers.