Empowering telecommunications organizations to achieve more

Innovation in telecommunications organizations

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Delivering an 80% resolution rate with automated customer service

Created a digital assistant to help ensure the best customer service possible for 1.5 million customers in their own language, with an 80 percent resolution rate. 

two male call center employees wearing headsets providing customer support

Reinventing how 6,000 employees collaborate across 900 channels.

Helps employees collaborate, brainstorm new product and service ideas, and resolve customer issues. 

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Innovative perspectives in telecommunications

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