What is Microsoft Dynamics Retail Management System (RMS)?

Microsoft Dynamics RMS is a complete POS solution for small and midsize retailers operating everything from a single store to a whole chain. It is comprehensive and scalable for those businesses focusing on significant growth.

It offers advanced functionality such as multidimensional inventory management, customized reporting, advanced purchasing, and receivables management. And Microsoft Dynamics RMS integrates with well-known financial packages you may be using now.

Microsoft Dynamics RMS can be customized for your specific business requirements, providing you with the investment protection of a flexible solution that adapts to meet demanding retail needs. It can help you:

See the Key Features

With Microsoft Dynamics RMS, you get the functionality to:

Streamline operations

  • For single stores or multiple independently operated stores
  • Efficiently manage and track inventory within each store
  • Automatically generate POs based on reorder points and stock levels
  • View sales and inventory information in real-time, modifiable reports
  • Speed checkout with built-in credit/debit card processing services
  • Manage inventory and customer information across multiple stores
  • Manage pricing and promotions from the head office
  • Manage multiple item dimensions—color, size, and style
  • Automatically break down cases into single units
  • Assign field-level access to service employees
  • Use a touch screen to speed transactions
  • Suspend and resume transactions

Improve profit margins

  • Include cashier accountability by tracking performed tasks
  • Design custom sales promotions
  • Create inventory movement reports
  • Identify best-selling items
  • Upsell and cross-sell your customers
  • Track work orders, quotes, back orders, and layaways
  • Manage customer accounts receivable
  • Manage gift card, assembly, weighed, and gasoline item types

Manage business, not technology

  • Train employees in minutes
  • Import items, customers, and suppliers from Microsoft Office Excel
  • Print labels for items, shelves, customer mailers, and more
  • Integrate sales and inventory information with QuickBooks, Peachtree, MYOB, Blackbaud, and other Microsoft Dynamics back office solutions
  • Assign RoleTailored security to employees
  • Track employee hours with time clock
  • Gain insights and make decisions
  • Easily add new lanes and new stores

Build customer loyalty

  • Track customer visits and purchase histories
  • Customize receipts and price labels
  • Reduce out-of-stocks
  • Use flexible pricing structures
  • Tailor marketing to customer preferences

See Supported Accessories

Microsoft Dynamics RMS supports the following types of devices:

  • Card reader
  • Cash drawer
  • Check reader
  • Line display
  • Pin pad
  • Printer
  • Scanner
  • Signature capture

It also integrates sales and inventory information with these software applications:

  • QuickBooks
  • Peachtree
  • MYOB
  • Blackbaud

Download the Trial