Get the insights you need to accelerate business outcomes
Dynamics 365 is a set of business applications that work seamlessly together to run your entire business. Choose one, some, or all of the applications—including sales, marketing, service, operations, and commerce—to discover real-time insights that guide your organization to better, faster outcomes.
Turn prospects into engaged customers
Nurture more sales-ready leads.
Personalize buyer experiences.
Build customer relationships at scale.
Explore these intelligent sales and marketing apps:
Exceed your customers’ expectations
Empower your agents to take the right action.
Personalize customer interactions across channels.
Speed resolutions with automated workflows.
Explore these proactive customer service apps:
Resolve service issues before they occur
Deliver timely, proactive field service.
Detect service issues remotely with IoT.
Use insights to schedule preventative maintenance.
Explore these connected field service apps:
Accelerate your business growth
Elevate your financial performance.
Bring processes together to streamline operations.
Help your employees succeed.
Explore these modern finance and operations apps:
Engage every shopper, everywhere
Create omnichannel customer experiences.
Centralize merchandising, inventory, and fulfillment.
Personalize the shopping experience at every touch point.
Explore these connected commerce apps:
How real customers are getting real results
Manufacturing a tastier snack
Majans relies on meaningful insights to reduce cycle times, keep teams engaged, and deliver on promises to their customers.
Designing better shopping experiences
Natuzzi used mixed reality to offer more furniture choices to their customers in smaller spaces.
Delivering first-class experiences
Virgin Atlantic created a 360-degree view of customers to see how to better personalize their customer services.
Cultivating happier customers
TruGreen helped reduce overall call center volume with the help of deep customer insights.
Finding untapped potential in relationship selling
HP revitalized their existing sales process to better identify, connect to, and engage with customers.