See the whole picture

Dynamics 365 allows you to see across your entire organization with a set of intelligent applications that reveal AI-driven insights—helping you deliver greater business results.

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Read how companies are seeing the whole picture

Get the insights you need to accelerate business outcomes

Dynamics 365 is a set of business applications that work seamlessly together to run your entire business. Choose one, some, or all of the applications—including sales, marketing, service, operations, and commerce—to discover real-time insights that guide your organization to better, faster outcomes.

Three young professionals standing in office setting examining business data displayed on large screen

Turn prospects into engaged customers

Nurture more sales-ready leads.

Personalize buyer experiences.

Build customer relationships at scale.

Explore these intelligent sales and marketing apps:

Dynamics 365 Sales

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Dynamics 365 Marketing

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Dynamics 365 Customer Insights

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Dynamics 365 Customer Insights

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Dynamics 365 Sales Insights

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Microsoft Relationship Sales

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Microsoft Forms Pro

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Dynamics 365 Product Visualize

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Exceed your customers’ expectations

Empower your agents to take the right action.

Personalize customer interactions across channels.

Speed resolutions with automated workflows.

Explore these proactive customer service apps:

Dynamics 365 Customer Service

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Dynamics 365 Field Service

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Dynamics 365 Customer Service Insights

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Dynamics 365 Customer Service Insights

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Dynamics 365 Marketing

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Dynamics 365 Customer Insights

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Dynamics 365 Virtual Agent for Customer Service

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Microsoft Forms Pro

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Dynamics 365 Guides

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Dynamics 365 Remote Assist

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Resolve service issues before they occur

Deliver timely, proactive field service.

Detect service issues remotely with IoT.

Use insights to schedule preventative maintenance.

Explore these connected field service apps:

Dynamics 365 Field Service

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Dynamics 365 Customer Insights

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Dynamics 365 Remote Assist

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Dynamics 365 Remote Assist

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Dynamics 365 Customer Service

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Dynamics 365 Marketing

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Microsoft Forms Pro

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Dynamics 365 Guides

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Two professionals in a casual office environment discussing business data displayed on a handheld device

Accelerate your business growth

Elevate your financial performance.

Bring processes together to streamline operations.

Help your employees succeed.

Explore these modern finance and operations apps:

Dynamics 365 Finance

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Dynamics 365 Supply Chain Management

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Dynamics 365 Human Resources

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Dynamics 365 Human Resources

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Dynamics 365 Business Central

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Dynamics 365 Fraud Protection

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Dynamics 365 Guides

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Dynamics 365 Layout

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Two women, one holding a tablet, examining clothing on a display rack.

Engage every shopper, everywhere

Create omnichannel customer experiences.

Centralize merchandising, inventory, and fulfillment.

Personalize the shopping experience at every touch point.

Explore these connected commerce apps:

Dynamics 365 Commerce

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Dynamics 365 Fraud Protection

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Dynamics 365 Customer Insights

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Dynamics 365 Customer Insights

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Dynamics 365 Marketing

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Dynamics 365 Connected Store

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Dynamics 365 Layout

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How real customers are getting real results

Majans
Large wooden spoons filled with beans, berries, and spices resting on a wooden table next to fresh herbs.

Manufacturing a tastier snack

Majans relies on meaningful insights to reduce cycle times, keep teams engaged, and deliver on promises to their customers.

NATUZZI
Stylish woman wearing VR headset in a sleek, empty office setting, standing next to a wall-sized screen showing a virtual office desktop.

Designing better shopping experiences

Natuzzi used mixed reality to offer more furniture choices to their customers in smaller spaces.

virgin atlantic
Tail of a passenger jet with the Virgin logo emblazoned on the fin.

Delivering first-class experiences

Virgin Atlantic created a 360-degree view of customers to see how to better personalize their customer services.

TruGreen
Man and young girl planting seeds in the lawn outside a country home.

Cultivating happier customers

TruGreen helped reduce overall call center volume with the help of deep customer insights.

HP
Man and woman in office setting laying out full-color printed sheets on a table in front of a wall filled with real estate photography.

Finding untapped potential in relationship selling

HP revitalized their existing sales process to better identify, connect to, and engage with customers.