Passkeys

Frequently asked questions

• What are passkeys?

  A passkey is a new, secure way to sign in to websites and apps—no password required! Passkeys offer enhanced security, convenience, and protection against phishing attacks compared to traditional passwords. To learn more about Passkeys you can visit What are passkeys and why they matter - Microsoft Support.

• Are passkeys safe if someone steals my device?

  Passkeys are designed to provide stronger protection than passwords. They use advanced cryptography and require your fingerprint, facial recognition, or device PIN—so even if your device is lost, others can’t access your accounts without those credentials. And because passkeys aren’t stored on websites, they help reduce the risk of theft in the event of a breach.

• What happens to my saved passwords?

  Your saved passwords remain untouched. You can continue using them as usual. But whenever a site supports passkeys, you’ll have the option to upgrade to a passkey for stronger security and faster logins.

• What if I switch devices?

  Your passkeys are securely backed up and synced through your Microsoft account. When you sign in to a new device, your passkeys come with you.

  Note: This requires verifying yourself with the Microsoft Password Manager PIN on the new device. Passkey sync capability is available on Windows and will be expanded to other platforms soon.

• Are passkeys available for all websites?

  Not yet. Passkeys are becoming more popular, but some sites still use traditional passwords. For sites which still use traditional passwords, we recommend following password management best practices. You can learn more about how Edge helps you create and keep your passwords safe by clicking here.

• How do I create a passkey in Edge?

  When you visit a site that supports passkeys, Edge will guide you through the setup. It’s quick and easy—no technical skills needed!

• Where can I learn more about passkeys in Edge?

  To learn more, visit here.

• Is this available for AAD / Entra (commercial or school) accounts?

  Currently, syncing passkeys across devices is only available for personal Microsoft Accounts (MSA), not for commercial or school accounts.

• Are passkeys synced across Edge on my mobile device?

  Passkeys in Microsoft Edge are currently available on Windows and iOS devices when you’re signed in with your personal Microsoft account (MSA).

• Do I have to use passkeys?

  No, you do not – if you are more comfortable using passwords you still can. To learn more about how Edge helps you create new passwords and check your saved passwords against breaches, please visit here.