Deliver personalised insurance policyholder experiences

Microsoft and its partners enable insurers to deliver differentiated policy holder experiences that accelerate growth and loyalty through deeper customer insights and relationships.

Better understand customers, predict their needs and accelerate policyholder decisions

Learn how insurers are delivering personalised insurance policyholder experiences

Enable 4.5 million Facebook followers to ask questions and get quotes online without talking to an agent

Customers ask questions, get quotes and converse with the company’s iconic spokesperson via Facebook Messenger.

Pioneering insurance model automatically pays travellers for delayed flights

A brand-new product is developed and in market quickly. The product’s platform helps drive continuous innovation throughout the company.

Person in a blue sweater smiling

Put an end to isolated systems

Improve customer core process that more quickly and effectively meets customer needs, while utilising data security technology far ahead of today’s standards.

Explore solutions to improve policyholder experiences and customer retention

Microsoft Dynamics 365 Flyreel Assistant AI Tractable