Drive digital transformation with Microsoft Cloud solutions for healthcare payers and insurers. Reduce operating costs, support new business models and enhance integration with partners to accelerate services.
Reimagine how you bring together people, data and processes. Leverage healthcare payer solutions with public, private and hybrid cloud services from Microsoft. Get the highest commitment to security and regulatory compliance.
Deliver trusted member experiences
Create secure, personalised experiences with access to benefits and care options.
Optimise care management and health outcomes
Speed up data interoperability to strengthen care coordination and improve patient safety.
Accelerate workplace modernisation
Enhance quality assurance, increase operational efficiency and improve workforce productivity.
Protect health information
Help keep sensitive health information private and secure.
What sets the Microsoft Cloud apart
Overview
Guided Tour
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Health Payers – Technology in Healthcare
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Connected member experiences
Enable members to make better informed decisions and partners in their own care.
Deliver trusted member experiences
Create omnichannel member experiences that augment human ingenuity with AI and cognitive capabilities to meet members where they are.
Optimise care management and health outcomes
Enable a 360-degree view of members by bringing together all interactions from member services, marketing, sales and online support.
Accelerate workplace modernisation
Leverage AI to understand member behaviour and identify opportunities to provide real-time upsell and cross-sell guidance.
Strengthen care coordination
Connect people and health data from across disparate systems. Create insights, accelerate care decisions and help drive better health outcomes.
Rapid care plan development
Create secure access to aggregated health data to support more accurate tracking and prevention efforts for disease and other public health threats.
Maximise care management and cost savings
Utilise 360-degree member views to create personalised care plans and proactive member experiences.
Identify cost savings and improve workflows
Deploy proprietary technologies and expert clinical resources to identify cost savings, while leveraging technology to optimise claim workflows.
Empower teams to be more productive
Equip your team with the skills and tools to simplify complex workflows, reduce administrative burden and accelerate decision support.
Ensure high ROI interactions
Leverage AI-enabled CRM systems that can support the next best action and improve member satisfaction.
Enable your team to be productive anywhere, anytime.
Enable frontline workers, partners and customers with the secure collaboration and information management tools needed to support hybrid work.
Deploy next-generation technologies
Streamline business process, achieve near real-time transparency of member engagement, operations planning and resource management.
Improve your security, privacy and compliance
Create a holistic approach to member privacy, security and compliance to prevent incidents that could disrupt member care.
Harness the power of data to protect against fraud
Align operations to eliminate siloed approaches to transaction monitoring and screening in addressing the changing nature of digital fraud.
Get a deep understanding from actionable insights
Help teams assess and manage health compliance from a single dashboard and determine next best action through sharing meaningful insights.
Protect your member’s digital security
Leverage the latest technology and techniques to identify and help protect your organisation and its members against data loss and criminal activity.
Share tour
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