A healthcare professional and a patient having a conversation.

Healthcare payers and insurers

Drive digital transformation with Microsoft Cloud solutions for healthcare payers and insurers. Reduce operating costs, support new business models and enhance integration with partners to accelerate services.

Empower health payers to achieve more

Reimagine how you bring together people, data and processes. Leverage healthcare payer solutions with public, private and hybrid cloud services from Microsoft. Get the highest commitment to security and regulatory compliance.

Deliver trusted member experiences

Create secure, personalised experiences with access to benefits and care options.

Optimise care management and health outcomes

Speed up data interoperability to strengthen care coordination and improve patient safety.

Accelerate workplace modernisation

Enhance quality assurance, increase operational efficiency and improve workforce productivity.

Protect health information

Help keep sensitive health information private and secure.

What sets the Microsoft Cloud apart

Overview
Guided Tour

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Health Payers – Technology in Healthcare

Connected member experiences

Enable members to make better informed decisions and partners in their own care.

Deliver trusted member experiences

Create omnichannel member experiences that augment human ingenuity with AI and cognitive capabilities to meet members where they are.

Optimise care management and health outcomes

Enable a 360-degree view of members by bringing together all interactions from member services, marketing, sales and online support.

Accelerate workplace modernisation

Leverage AI to understand member behaviour and identify opportunities to provide real-time upsell and cross-sell guidance.

Strengthen care coordination

Connect people and health data from across disparate systems. Create insights, accelerate care decisions and help drive better health outcomes.

Rapid care plan development

Create secure access to aggregated health data to support more accurate tracking and prevention efforts for disease and other public health threats.

Maximise care management and cost savings

Utilise 360-degree member views to create personalised care plans and proactive member experiences.

Identify cost savings and improve workflows

Deploy proprietary technologies and expert clinical resources to identify cost savings, while leveraging technology to optimise claim workflows.

Empower teams to be more productive

Equip your team with the skills and tools to simplify complex workflows, reduce administrative burden and accelerate decision support.

Ensure high ROI interactions

Leverage AI-enabled CRM systems that can support the next best action and improve member satisfaction.

Enable your team to be productive anywhere, anytime.

Enable frontline workers, partners and customers with the secure collaboration and information management tools needed to support hybrid work.

Deploy next-generation technologies

Streamline business process, achieve near real-time transparency of member engagement, operations planning and resource management.

Improve your security, privacy and compliance

Create a holistic approach to member privacy, security and compliance to prevent incidents that could disrupt member care.

Harness the power of data to protect against fraud

Align operations to eliminate siloed approaches to transaction monitoring and screening in addressing the changing nature of digital fraud.

Get a deep understanding from actionable insights

Help teams assess and manage health compliance from a single dashboard and determine next best action through sharing meaningful insights.

Protect your member’s digital security

Leverage the latest technology and techniques to identify and help protect your organisation and its members against data loss and criminal activity.

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Connecting patients and providers in new ways

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Improving employee experiences

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Boosting collaboration and customer service

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Explore the Microsoft partner ecosystem for healthcare

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Better outcomes with AI

2020 Global AI for Healthcare Radar Award.

Data transformation and health strategies

Technology is bringing population health concerns into focus.

Learning from data for the next pandemic

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Enable the next generation of patient care

Explore innovative solutions shaping better health outcomes.

Build agile, equitable and resilient care models

Watch this webinar to learn about indicators of equitable care.

Enhance your solution with the Microsoft Cloud

Deliver better experiences, insights and care by combining Azure, Dynamics 365 and Microsoft 365 using Microsoft Cloud for Healthcare

Learn about Microsoft products for healthcare

Azure

Improve patient engagement, health team collaboration and clinical insights.

Dynamics 365

Connect people, data and processes to accelerate innovation.

Microsoft 365

Optimise care while also improving patient safety and reducing costs.

Microsoft Teams

Enable simple, secure collaboration and communication in a single hub.

Power Platform

Uncover data-driven insights that improve clinical decision-making with Power BI.

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