Solution benefits for Taxpayer Experience

Improved taxpayer services

Simplify and diversify how citizens are able to comply and pay taxes through new interaction points and online taxpayer services, while expediting processing for refunds through automation.

Increased employee productivity

Provide employees with the power of advanced analytics for pro-active messaging to citizens, while enhancing agency collaboration with data exchange platforms.

Efficient operations

Use automated, integrated systems and online collaboration tools to streamline operations, reduce costs, and cut response times to inquiries and requests.

More transparency

Share public, open data and tax strategy through smart portals and mobile applications while enabling taxpayers to easily view and track the progress of interactions.

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