Solution benefits for Connected Field Service for Manufacturing

The Microsoft Connected Field Service scenario is a portfolio of field service solutions that includes Azure IoT Remote Monitoring, Azure IoT Predictive Maintenance, Dynamics 365 for Field Service, and Dynamics 365 for Sales. With Microsoft Connected Field Service manufacturers can remotely connect and monitor their mission critical devices, service assets effectively with optimised scheduling and better informed technicians, and sell more to customers with intelligent sales insights.

Connect and monitor devices

Gain visibility into asset performance by connecting, remotely monitoring, and creating alerts to enable predictive maintenance on mission critical devices.

Service assets effectively

Optimise the scheduling of service calls and equip technicians with information, augmented reality tools, and remote guidance to make the right repairs the first time out.

Sell more to customers

Provide technicians with intelligent sales insights and information to offer new products and services that deliver customers’ their desired results.




Azure IoT Remote Monitoring Azure IoT Predictive Maintenance Dynamics 365 for Field Service Dynamics 365 for Sales

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