interior of a modern workplace

Microsoft Unified Support

Designed to help you maximise your Microsoft investment.

Offering comprehensive support that covers your entire organisation, this new model provides greater value and return across your Microsoft investment by fundamentally changing your support experience

What customers are saying about the new support model

No Data Available


"We’re using Microsoft to move from reactive to proactive support. It means better performance and a more cost-effective support operation."

Robert Forras, Director of IT, ATC 

No Data Available

World Vision

“Unified Support isn’t just more or better support. It’s the opportunity we needed to make every staff member a proactive problem solver.” 

Brad Bagely, Director of DevOps, World Vision Canada 

No Data Available


“Three years ago, we were spending 90% of our Premier agreement to do break-fix. As of last year, we are spending 90% of our Unified agreement to implement new technology.”  

 —John Cummings, VP Information Technology, Nektar Therapeautics 

No Data Available

Pearl Abyss

 “The combination of Azure and Unified Support is exactly what we need to deliver great, dependable customer experiences.” 

Jong-In (Jay) Ra, General Manager of Game Platform Team 

No Data Available

Check out the following resources to learn more

Ready to experience this for yourself?

Microsoft Unified Support is currently in global rollout. Reach out to your local Microsoft representative to find out if it is available in your country.