Build an AI-powered organisation

Put AI into action across the enterprise to turn meaningful innovation into actionable business results in a reliable and trusted way.

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AI Business School

Get insights and practical guidance from this online series designed to help executives develop a holistic approach to AI.

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AI for every employee

Scaling AI beyond technical departments is key to creating an AI-powered organisation. Learn about the technology and tools that can empower everyone in an organisation.

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Our approach to responsible AI

We are committed to the advancement of AI driven by principles that put people first. Explore Microsoft AI principles and resources to develop a responsible AI strategy.

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Autonomy for industrial control systems

Autonomous systems can make industrial control solutions more adaptable to changing environments, tackle complex processes and combine human and machine intelligence.

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Customer story

Conversational AI delivers customer service

Nedbank created a chatbot called Electronic Virtual Assistant (EVA) to offer quick and easy self-service options for customers. EVA now handles 80 percent of the financial institution’s inquiries at a fraction of the cost.

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AI Business School financial services

Get insights and practical guidance from industry leaders, executives and AI experts to help you apply AI in your organisation.

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Using AI responsibly in financial services

Discover key issues for leaders at financial institutions to consider when looking to transform their business and the industry using AI technology.

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Banking in Azure AI Gallery

Find machine learning examples in financial services, including predicting credit risk, monitoring for online fraud and anticipating economic factors that can affect your customers and your business.

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Customer story

Progressive reaches customers with AI chatbot

Progressive Insurance used the Microsoft Azure Bot Service and Cognitive Services to build a chatbot based on their iconic spokesperson, Flo. The AI-powered agent can answer customer questions, provide quotes and even offer a bit of witty banter in Flo’s well-known style.

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AI Business School for healthcare

Learn how AI can transform business processes, cost management, patient care and customer service in the healthcare sector.

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Using AI responsibly in healthcare

Discover key issues for leaders at healthcare organizations to consider when looking to transform their business and the industry using AI technology.

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Healthcare in Azure AI Gallery

Find examples of Azure AI machine learning solutions that can detect and predict disease, monitor patient activity to more efficiently deliver care and predict hospital re-admissions.

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Customer story

NHS Greater Glasgow and Clyde

A pioneering AI solution identifies trends in patients suffering with chronic conditions such as Chronic Obstructive Pulmonary Disease (COPD). Issues are flagged earlier, helping patients to self-manage their condition and reduce hospital stays. The result reduced costs and improved patient outcomes.

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AI Business School for government

In government, decision-makers must consider specific public sector requirements before they can realise the true transformational power of AI. Learn how your agency can create real value for citizens through the power of AI.

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Protecting your agency from risk

Government agencies work hard to deliver value to society and demand for services is increasing, even as budgets are constrained. AI can help transform policy into impact, improving services while increasing transparency and reducing costs.

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Azure Government for state and local agencies

Learn how Azure can help your agency deliver improved citizen services with a broad selection of tools on a robust, flexible platform that includes advanced security and intelligent solutions.

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Customer story

Accelerating digital transformation in Kentucky

A three-year alliance between Louisville and Microsoft will boost the region’s digital transformation and accelerate technology development on 3 key fronts: artificial intelligence, Internet of Things and data science.

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AI Business School for manufacturing

Manufacturing is a process-intensive industry that requires significant oversight of inventory, quality control, suppliers and production. AI can help manage every step of these processes.

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Using AI responsibly in manufacturing

Discover key issues for leaders at manufacturing companies to consider when looking to transform their business and the industry using AI technology.

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Manufacturing in Azure AI Gallery

Use machine learning to keep systems running efficiently and economically. Get started by learning from examples such as predicting equipment maintenance needs and forecasting energy prices.

Explore manufacturing cases

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Customer story

National Oilwell Varco accelerates upskilling of new machinists

NOV uses AI to maximise profitability and optimise manufacturing processes. Their technology uses the expertise of machinists to train autonomous systems that can improve employee training and identify new efficiencies.

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AI Business School for retail

AI can help manage the many facets of retail success. From inventory management to marketing to customer service, AI can increase performance while streamlining costs.

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Retail Trends Playbook 2020

Get best-in-class examples and strategies for enabling data-driven, customer-first retail to help you win your category with better service, better processes and deeper insights into your market.

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Retail in Azure AI Gallery

To begin applying AI to your retail business, learn from examples in areas such as sales forecasting, predicting customer churn, developing pricing models, classifying customers, and more.

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Customer story

Loblaw Companies unlocks new retail opportunities with AI

Canada’s leading food and pharmacy retailer is leveraging AI, machine learning, data and the cloud to redefine retail operations and help its workforce prepare for the future.

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