How the refurbish process works
The product is extensively screened, repaired, tested, and cleaned to new product standards.
The product is then packaged in a Microsoft Certified Refurbished box with all standard accessories and manuals.
Includes standard 12-month warranty and available extended warranty options.
Ready for you
Shop Microsoft Certified Refurbished to score great deals on Microsoft products.
Why buy a Microsoft Certified Refurbished Device
Our Microsoft Certified Refurbished program is a way to own a like new device at a discounted price, helping to make exceptional products more accessible.
Anyone who buys a Microsoft Certified Refurbished product gets the same world-class customer support as someone buying a brand-new device.
Good for the planet
Buying a Microsoft Certified Refurbished Device is a sustainable way to own a Surface that was pre-owned and refurbished to the same standards as a brand-new product.
Why shop at Microsoft Store?
Free 2–3 day shipping
No minimum purchase, available on eligible products.
Need to return something? No problem. Any device can be returned within 30 days of purchase.