Deliver personalised policyholder experiences
Exceed customer expectations and improve experiences across all touchpoints.
Create personalised insurance offers
Gain a 360° view of internal and external data to predict customer needs and provide custom solutions.
Accelerate decisions and help when there is trouble
Augment human ingenuity with AI and cognitive capabilities to meet customers where they are.
Enable 4.5 million Facebook followers to ask questions and get quotes online without talking to an agent
Customers ask questions, get quotes and converse with the company’s iconic spokesperson via Facebook Messenger.Read the story