Volume Licensing for Microsoft training and certification solutions

Microsoft training and certification solutions help businesses and accredited academic institutions accelerate adoption and use of Microsoft technologies. With these enterprise-ready, direct-from-the-source training and certification resources, your employees can gain the skills they need to work more efficiently and productively.

Microsoft training and certification solutions are available through the following Microsoft Volume Licensing programs:

  • Microsoft Volume Licensing. A customisable Microsoft software purchase program that grants discounted access to Microsoft training and certification solutions.
  • Microsoft Volume Licensing for Software Assurance. A cost-effective program that grants access to specific Software Assurance e-learning and instructor-led training through your existing Software Assurance coverage.

By consolidating the purchasing, budgeting and tracking of the Microsoft training and certification solutions products described on this page with other Microsoft technology purchases through Volume Licensing, your organisation can achieve on average a 20 to 80 percent cost savings (depending on the product and Volume Licensing contract level).

Microsoft E-Reference Libraries

Microsoft E-Reference Libraries offer comprehensive content on Microsoft products and related technologies. Hosted online through any Internet connection, the easy-to-use collection of Microsoft Press e-books provides an efficient, cost-effective alternative to print libraries and an excellent post-course supplement to classroom training and e-learning courses.

Microsoft Certification exam vouchers

Certified Professionals (MCPs) can enhance your organisation's competitive advantage, help increase customer satisfaction, and reduce network downtime.

Microsoft Imagine Academy (for eligible organisations)

The Microsoft Imagine Academy program offers a world-class, twenty-first century technology curriculum for staying up to date on the latest Microsoft technologies. Educators can easily integrate technology lesson plans, e-learning, student projects, and assessments into new or existing curricula for students of all ages and levels of experience. In addition, the Imagine Academy program provides educators and staff with professional development opportunities.

Imagine Academy offers the following:

  • Access to Microsoft Online Learning courses
  • The Instructor Learning Management System (LMS) to help track and monitor student progress
  • Discounts on official courseware (available to academic institutions only)
  • Marketing resources to promote the association with the Microsoft brand and official certifications

The college- and career-ready education program is available to all accredited academic institutions as a subscription-based membership. To participate in the Microsoft Imagine Academy program, you must maintain certain standards and requirements.

Microsoft Certification exam packs for academic institutions

With Microsoft Certifications, you can validate your students’ technology skills, helping them to differentiate themselves and to enhance their education and career prospects. Plus, you can use Microsoft Certifications to support your faculty and staff professional development goals. With a Microsoft Imagine Academy subscription added to your Microsoft Academic Volume Licensing agreement, you get a complete technology education solution.

You can order exam class and site packs that put students on the path to earning a Microsoft Certification—including Microsoft Office Specialist (MOS), Microsoft Technology Associate (MTA) and Microsoft Certified Professional (MCP) certifications. Certification exam class and site packs include a specific number of exam vouchers that you can use over the course of one year. Whether for a secondary school, further education college or higher education establishment, you can tailor a mix of certifications to meet your unique needs.

Certification productDescriptionNo. of exam vouchers per site/class pack

Microsoft Office Specialist (MOS) Site Pack

MOS exams validate overall comprehension and deep expertise of Office skills that businesses require, differentiating students and improving their chances of success as they go on to higher education or enter the workforce.

500

Microsoft Technology Associate (MTA) Site Pack

MTA exams validate core technology concepts in infrastructure, database and development, helping students prepare for more advanced technology education and/or certifications. MTA certification may be earned in one term and can be used to demonstrate capability and commitment for entry-level IT positions.

250

Microsoft Certified Professional (MCP) Class Pack

MCP exam vouchers can be used toward earning Microsoft Certified Solutions Associate (MCSA), Microsoft Certified Solutions Expert (MCSE) or Microsoft Certified Solutions Developer (MCSD) certifications. These certifications validate skills that are crucial for today’s careers in IT. MCSA certifications validate core platform skills, and MCSD and MCSE validate the deep expertise necessary to design, build and implement solutions.

30

You can order your annual Microsoft Imagine Academy membership and Microsoft Certification exam packs through the following Microsoft Academic Volume Licensing programs:

  • Enrolment for Education Solutions (EES)
  • School Enrolment (under a Campus and School Agreement)
  • Select Plus for Academic

For more information, contact your Academic Licensing Reseller or visit the Microsoft Licensing programs for industries page.

Additional Volume Licensing academic certification resources

Additional Volume Licensing academic e-learning resources

With Microsoft Certifications, you can validate your students’ technology skills, helping them to differentiate themselves and to enhance their education and career prospects. Plus, you can use Microsoft Certifications to support your faculty and staff professional development goals. With a Microsoft Imagine Academy subscription added to your Microsoft Academic Volume Licensing agreement, you get a complete technology education solution.

You can order exam class and site packs that put students on the path to earning a Microsoft Certification—including Microsoft Office Specialist (MOS), Microsoft Technology Associate (MTA) and Microsoft Certified Professional (MCP) certifications. Certification exam class and site packs include a specific number of exam vouchers that you can use over the course of one year. Whether for a secondary school, further education college or higher education establishment, you can tailor a mix of certifications to meet your unique needs.

Microsoft is no longer selling e-learning in Volume Licensing. The following resources are for customers who are still consuming our e-learning content under their existing contracts. They are meant to help you deploy, configure and administer your Volume Licensing e-learning purchase.

Contact us

To get started with Microsoft training and certification products, contact your Volume Licensing account manager. For questions about pricing, licensing and accelerated discounting, send an email message to MSLVLPurchase@microsoft.com.

Frequently asked questions

The following questions specifically address Volume Licensing for Microsoft training and certification solutions. Visit the certification overview or exam policies and FAQ pages for answers to general questions regarding Microsoft Certification or the exams.

Microsoft training and certification solutions

What products are supported by Microsoft training and certification solutions?

Microsoft training and certification solutions support many popular Microsoft technologies, including:

  • Office
  • Windows
  • Exchange
  • System Centre
  • Visual Studio
  • Windows Server
  • Windows Phone
In what regions can I purchase training and certification products through my Volume Licensing agreement?

Microsoft training and certification solutions are available within Volume Licensing in all regions. Contact your Volume Licensing account manager with any questions about pricing, licensing and accelerated discounting.

Product access and usage

If I acquire a Microsoft training and certification solutions licence, how do I access the content?

You can access content for Microsoft training and certification solutions (Microsoft E-Reference Libraries and Microsoft Certification Program [MCP] exam vouchers) by using access codes. Access codes put the choice of learning in the hands of your employees. As an administrator, you will receive your access codes electronically at the start of your Volume Licensing agreement term. You can activate the codes at any time during the agreement term.

Note If you acquire your access codes during an existing agreement, the cost and benefits are pro-rated, based on the time left on the agreement.

  • Microsoft E-Reference Library code. To access the library, you must have a licence. After the library has been unlocked, you will have access until the end of your Volume Licensing agreement.
  • Microsoft Certification Program exam voucher codes. You can register to take one exam for each MCP exam voucher code. Exam voucher codes can only be used once.
If I do not use all the codes acquired during my agreement, or if an employee resigns, can I reassign the code to another employee or receive a refund for the unused codes?

No. Access codes for Volume Licensing Online Services (including Microsoft training and certification solutions) are assigned to individuals and are non-transferable. You will not receive a refund. All unused codes expire at the end of the agreement.

After I place an order, how long does it take to receive exam voucher codes?

The order will be acknowledged within 48 hours of being processed by Microsoft. You will receive access codes within 5 to 10 business days after the Large Account Reseller order is invoiced by Microsoft.

May I print, copy or share Microsoft E-Reference Library books?

No. Printing, copying and sharing of Microsoft E-Reference Library materials is prohibited.

Volume Licensing

How do I obtain Microsoft training and certification solutions packages?

Microsoft training and certification solutions are available to enterprise and select customers through Microsoft Volume Licensing Online Services. Each package is offered as a Service Subscription Licence (SSL) without the need for a User Subscription Licence (USL) or an Add-on Subscription Licence (ASL). Contact our sales specialists for pricing information.

What is the difference between the pricing and subscription model of Microsoft training and certification solutions and other Volume Licensing Online Services?

Microsoft training and certification solutions offers one-tier, single-package pricing. Microsoft training and certification solutions packages can be ordered as a 12-month subscription or are pro-rated based on the number of months that are left in the master agreement. There is no need for a separate User Subscription Licence (USL) or an Add-on Subscription Licence (ASL), which are required for other programs under Volume Licensing Online Services.

Note If you order Microsoft training and certification solutions as a 12-month subscription, subsequent orders will expire at the same time as the initial 12-month subscription order. Visit the Online Services Guide.

How many codes should I acquire?

The more codes your organisation acquires, the greater the volume discount you receive. We recommend that you use one of the following resources to determine your organisation's training needs and to develop a learning plan that aligns with your company's business goals.

How many exam vouchers should I order?

To determine how many vouchers you need, first determine:

  • The number of people in your organisation who need to be certified.
  • Which certifications each person needs.
  • The number of exams required for each certification.
  • The amount of time each person requires to achieve certification.
  • The number of months remaining on your licence agreement

Remember that it is important for your people to gain hands-on experience with Microsoft products. We recommend six months or more of preparation for basic certifications and one year for advanced certifications.

Microsoft Certification exam packs for academic institutions

Which curriculum options are available to prepare for the exams included in the Microsoft Certified Professional (MCP) Class Pack, Microsoft Office Specialist (MOS) Site Pack and Microsoft Technology Associate (MTA) Site Pack?

Each exam has preparation materials available. Choose the exam from the new exams list, and then look for the exam’s available preparation options.

Does my institution have to be a Microsoft Imagine Academy to order a Microsoft Certification exam class or site pack through Volume Licensing?

No. Any of the Microsoft Certifications exams within a class or site pack available for purchase through Volume Licensing may be purchased and redeemed by any accredited institution.

How does my institution become an MCP testing centre?

If you are delivering Microsoft IT Certifications and MCP Site Pack exams, visit the Pearson VUE website to learn how your institution can become a Pearson VUE testing centre. MOS and MTA certification exams are delivered through Certiport.

How is the MCP Class Pack fulfilled?

After the order is placed with the channel partner and processed by Microsoft, a list of exam vouchers is delivered via email to the Notices and Online Contact listed on your Volume Licensing agreement/enrolment and referenced in the order.

What are the requirements to deploy a MOS or MTA Site Licence?

Your institution must be a registered Certiport authorised testing centre and comply with the technical requirements posted on the Certiport website to utilise the MOS or MTA Site Pack benefit and to deliver MOS or MTA exams. If your institution is not a Certiport authorised testing centre, it needs to go through the process to become a Certiport testing centre.

After I order a MOS or MTA Site Pack through Volume Licensing, how will I be notified of access to the exam vouchers?

You will receive an automated email within 24 hours with instructions about how to access the Microsoft Certification Site Pack Management site, along with contact information for the Certiport Customer Service Department.