Surface Book Power Supply Unit | Bloc d’alimentation Surface Book
AU$125.00 incl. GST
Free standard delivery. Free returns.
AU$125.00 incl. GST
AU$125.00 incl. GST
Rated 1.5 out of 5 stars

13 ratings

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Showing 1-10 out of 11 reviews

User Rating: 1 out of 5

Submitted on23/02/2019

Review title of bonnarBad design

The wire breaks easily where the cable is getting into the charger head. It is also piping hot. It is not under warranty any more so I can only buy a new one.

Microsoft Team responded on 28/02/2019

Hi bonnar, Thank you for the feedback. We are sorry to hear about your trouble with the Surface 44W Power Suply. Please email us at SurfaceCustomerCare@microsoft.com or call us at 13 20 58 so we can assist you.

2 out of 4 people found this helpful.

User Rating: 1 out of 5

Submitted on27/06/2019

Review title of pBad power supply

The power supply is NOT reliable and VERY expensive.

Microsoft responded on 17/07/2019

Hi p, Thank you for bringing this up to our attention. We value your feedback about our Surface 44W Power Supply to improve them in the future. We would like to help you please email us at SurfaceCustomerCare@microsoft.com or call us at 13 20 58 so we can ask further details.

0 out of 0 people found this helpful.

User Rating: 1 out of 5

Submitted on20/06/2019

Review title of CraigVery poor design.

Poor design...broke where the plug goes into the computer. Became intermittent after 8- 9 months use, now won't charge at all rendering the laptop useless. Harvey Norman told me the charger is an accessory and NOT covered by warranty even though the unit is less than 12 months old. They wanted $125 for a replacement charger. Doesn't sound right. I have never had a problem with my Apple charger in over 15 years over using their laptops

Microsoft responded on 17/07/2019

Hi Craig, Thank you for your feedback. We are sorry to hear about your trouble with the Surface 44W Power Supply. Please email us at SurfaceCustomerCare@microsoft.com or call us at 13 20 58 so we can further assist you.

0 out of 0 people found this helpful.

User Rating: 1 out of 5

Submitted on17/06/2019

Review title of DomenicVery bad charger

The charger just flashes but doesn't charge. For the last year I've been able to jiggle the cord around for a few minutes until it works, but today it completely gave up. Would not recommend it.

Microsoft responded on 16/07/2019

Hi Domenic, Thank you for your feedback. We are sorry to hear about your trouble with the Power Supply. We would like to know how we can assist you. Please email us at SurfaceCustomerCare@microsoft.com or call us at 13 20 58 for further assistance.

0 out of 0 people found this helpful.

User Rating: 1 out of 5

Submitted on24/05/2019

Review title of CampbellAwful accessory - puts me off the laptop

Terrible. Won’t buy a Microsoft Surface Pro again because of this accessory. Overpriced, hard to get (Microsoft only has 1 store in Sydney), cord breaks easily, and gets really hot. Hopeless.

Microsoft Team responded on 2/06/2019

Hi Campbell. Thank you for your feedback. We would like to apologize for the inconvenience caused. We would like to know more about your concern and assist you with the issue. Please email us at SurfaceCustomerCare@microsoft.com or call us at 13 20 58 so we can help you. Thank you.

0 out of 0 people found this helpful.

User Rating: 2 out of 5

Submitted on5/05/2019

Review title of Stephenpower supply quality

quality of power supply is not good. its frays at the edges and gets very hot. this will be the third one to buy. these are not cheap. I am hesitant in buying another one.

Microsoft responded on 19/06/2019

Hi Stephen, Thank you for your feedback. We are sorry to hear about your trouble with the Surface 44W Power Supply. Please email us at SurfaceCustomerCare@microsoft.com or call us at 13 20 58 so we can assist you.

0 out of 0 people found this helpful.

User Rating: 2 out of 5

Submitted on20/04/2019

Review title of AlexGood, but needs heavy changes and improvements

While it does it's job and at an enjoyable level of quality, It is insanely fragile. Things to avoid are: Overheating/overuse and having the cord in an awkward spot. Due to the fragile nature of this charger, It has had to be replaced several times, which is what influences me to leave the rating I'm leaving now. If anything, this is just yet another cash grab by Microsoft (no offence!) and is definitely not worth the insane cost. Overall, it does it's job, but it's extremely fragile nature and ridiculous cost gives this product a bad wrap. My only suggestion for future versions of this product is to lower the price, change the design and increase durability. Good idea, but bad execution.

Microsoft Team responded on 9/05/2019

Hi Alex, Thank you for your feedback. We are sorry that you encountered this issue with the Surface 44W Power Supply. We would like to assist you with this issue. Please email us at SurfaceCustomerCare@microsoft.com or call us at 13 20 58 for further assistance. Thank you.

0 out of 0 people found this helpful.

User Rating: 1 out of 5

Submitted on16/04/2019

Review title of YangEasily broken

Not very durable and easily broken. Cable got bent around in my bag and near the screen where it attaches. Also runs very hot. Keep it away from dogs because the cable is thin and easily damaged. It nearly electrocuted my dog too. Unfortunately out of warranty.

Microsoft Team responded on 29/04/2019

Hi Yang, Thank you for your feedback. We're sorry to hear about your trouble with the Surface 44W Power supply. Please email us at SurfaceCustomerCare@microsoft.com or call us at 1800 267 785 so we can assist you.

0 out of 0 people found this helpful.

User Rating: 1 out of 5

Submitted on17/02/2019

Review title of MatthewPoor quality

Breaks easily, gets VERY hot.

Microsoft Team responded on 20/02/2019

Hi Matthew, Thank you for your feedback. We are sorry to hear about your trouble with the Power Supply. We would like to know how we can assist you. Please email us at SurfaceCustomerCare@microsoft.com or call us at 13 20 58 for further assistance.

0 out of 0 people found this helpful.

User Rating: 1 out of 5

Submitted on2/04/2019

Review title of maxHORRIBLE

my dog was close to being electrocuted by this charger super hot and breaks easily. have to buy anther one (4th one I have bought)

Microsoft Team responded on 10/04/2019

Hi max, Thank you for your feedback. We are sorry that you encountered this issue with the Surface Power Supply. We would like to help you. Please email us at SurfaceCustomerCare@microsoft.com or call us at 13-20-58 for further assistance.

0 out of 1 people found this helpful.
1-10 of 11 reviews