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Keep your software running smoothly with one-on-one support when you need it
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Assure Software Support
One-year software support via chat, phone or in-store.
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In-store appointment
Visit a Microsoft Store for free personal training, PC tune-up, or virus removal.
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Get Office 365
Software support for Office 365 is included with your Office subscription.
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Unlimited in-store personal training
Need to learn the basics of PowerPoint, or how to sync multiple devices in Windows? No problem. Assure includes as many in-store personal training sessions as you need. You can schedule an appointment online, anytime.
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Premium Technical Support*
- One-time help for Windows or Office Software technical issues
- Get help online, via phone or chat
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CONTACT US
If you need help a Microsoft Store product, subscription, or service, get in touch with Microsoft experts via live chat, by phone, and in person for guidance on technical problems, system tune-ups, security settings, optimizing system performance, and more.
Microsoft Software Support is a technical support service provided through chat, phone or in Microsoft stores.
Assure software support is available in Microsoft Store locations for in-person one-on-one appointments with a Microsoft Expert. You can also get in-store personal training and expert advice on purchases. See Software Support Service Agreement.
Microsoft Store Support has answers to common questions about subscriptions, orders, and purchases and support phone numbers for your locale.
Microsoft Support offers help options including site search, product-specific articles, links to business support plans, and the Microsoft Community discussion forum, where you can ask questions and interact with fellow users and experts.
* Personal support is provided for Windows 7 SP1 to Windows 10, 32-bit or 64-bit OS only; Office 365, Office 2010 or newer. You must agree to the terms at Software Support Service Agreement and have a Microsoft account; telephone or Internet access (fees may apply), and the above Microsoft software and services. Not for commercial use.