Microsoft Complete Warranty Protection for Surface Pro

AU$179.00 incl. GST

Free delivery. Free returns.


Get the most from your Surface with Microsoft Complete extended service and support plan. It provides coverage for hardware damage and two years of technical support.

We’ve got your back.
Protect your Surface with Microsoft Complete
Get extended service and accident protection for your device—plus unlimited software support and training from Answer Desk—for two full years. * Add Complete with your Surface purchase to get it all, not to mention valuable extras like PC Tune-Up, and Virus Removal and Protection, at no extra cost.

Extended service
Complete covers your device from hardware defects or malfunctions for two full years.

Oops proof
Accidents happen, and that’s okay. With Complete, you get two years of accidental damage protection—even from drops and spills.

Microsoft expertise
No one knows the software on your device better than Microsoft. Enjoy personalised Answer Desk support sessions with a Microsoft expert, specifically tailored to your needs.

Anywhere care
There’s no need to leave the comfort of your own home or office to get your questions answered. Complete puts you in touch with Answer Desk experts right where you are.

Keeps things running smoothly
Complete includes other valuable Answer Desk services to keep your device running at its best. It comes with Advanced PC Tune-Up and Virus Removal and Protection.

No more "what if"
With Complete, you never have to worry about “what if.” It covers all of your potential software or hardware needs for two years.

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Purchased surface pro4 and after only a couple of months, it continually shutdown. Tried downloading recovery image, didn't work. Used the phone back option and kept on the phone for more than 45 minutes and no-one answered my call. They finally admitted to the failure of the computer and promised to replace, so they charged my credit card until I return the old unit. Haven't received a replacement and no one to talk to. They will not refund my money. Apparently, the replacement will be a serviced unit rather than a brand new unit. I have it in writing from the tech support via chat that they will supply a brand new unit, yet the phone conversation the last time indicated that they are waiting for returned units to be checked and re-issued as replacement units. Absolute rubbish service. I am left without a computer and have been charged twice to boot. Be careful. This warranty is rubbish.




Haven't Needed it

Thankfully I haven't needed to use this warranty. Hopefully I still won't need to. I'm not entirely sure why you'd want to review a warranty? As the only time you'd use it is if something fails. Ah well.




Works well

Works well, fast smooth interface




All round beauty

I received my Surface Pro 3 last Week and it meets all of my needs both as a laptop and as a tablet



Developer comment · responded on

*Microsoft Complete all Surface for is available for Surface devices and must be purchased together with the device purchase. Hardware coverage is described here. Two claims are allowed within the two-year warranty period, each subject to a deductible.