Need help with your Microsoft products and services? We’re here to help. Resolve issues quickly with one-on-one support from our Answer Desk experts.
Free services at Answer Desk
Get a free 15-minute consultation for any issue with your product.
Get a PC check up
Bring in your PC for free basic diagnostic and setup help for all Microsoft Store products.
Recycle your device
Get a free Microsoft Store gift card when you recycle your old device at your local store.
Set up your business for the Microsoft cloud nice and easy with support, troubleshooting, and training from our Answer Desk experts. Get answers to all your questions, plus insider tips and tricks.
Premium services at Answer Desk
Download and install software you want with an expert to ensure everything goes smoothly.
Free for purchases made in store. Otherwise, bring in your PC under warranty, and we’ll work with the manufacturer to fix it.
Learn anything about Microsoft products during a one-on-one session with an expert.
Data back up and transfer
Save and safely move all your data from one PC to another.
Basic data recovery
Get help from an expert to attempt recovery of lost data.
Forensic data recovery
Take advantage of the latest off-site lab forensic data recovery methods for help restoring lost data.
Subscription services from Answer Desk
Infinite technical training
For the price of two individually scheduled Personal Training sessions, you get an entire year subscription of sessions customized to whatever you want to learn about Microsoft products.
Unlimited one-on-one support
With Microsoft Assure, you get as many private training sessions, online chats, phone support, and in-store services as you can fit into one year.
No minimum purchase, no products excluded. Enjoy free shipping on everything.
Try out and explore new things. You can return any device within 30 days after purchase.
Instant software downloads
Don't wait for delivery. All of our software is ready for instant download.