Good news for Windows Phone 8.1 customers: you can enjoy great new features of Windows 10 Mobile without having to buy a new phone.
The availability of Windows 10 Mobile as an upgrade for existing Windows Phone 8.1 devices varies by device manufacturer, device model, country or region, mobile operator or service provider, hardware limitations and other factors. To check if your device is supported and other important information, visit your device manufacturer’s website. You can find manufacturer contact information on the Contact Information page. You can also get the Windows 10 Upgrade Advisor app available free in the Microsoft Store - to easily check for upgrade availability and prepare your phone to install the upgrade.
Phones and devices that can upgrade to Windows 10:
Lumia Icon, 1520, 930, 640, 640XL, 730, 735, 830, 532, 535, 540, 635 1GB, 636 1GB, 638 1GB, 430, 435, BLU Win HD w510u, BLU Win HD LTE x150q, MCJ Madosma Q501
Requirements for upgrade to Windows 10 Mobile
To install the upgrade on a supported device, make sure you are running the Windows Phone 8.1 GDR1 QFE8 or later. Windows 10 is a large file - about 1.4 GB (in some instances, download size may be larger). A Wi-Fi internet connection is required to download and install the upgrade; Internet access fees may apply. In most cases, the upgrade will use some device storage space; you may need to remove unneeded files from your device to complete the upgrade.
The Windows 10 Creators Update (1703) is only available for the following Windows 10 mobile devices, and availability may vary by carrier and market: HP Elite x3, HP Elite x3 (Verizon), HP Elite x3 (Telstra), Wileyfox Pro, Microsoft Lumia 550, Microsoft Lumia 640/640XL, Microsoft Lumia 650, Microsoft Lumia 950/950 XL, Alcatel IDOL 4S, Alcatel IDOL 4S Pro, Alcatel OneTouch Fierce XL, Softbank 503LV, VAIO Phone Biz, MouseComputer MADOSMA Q501, MouseComputer MADOSMA Q601, Trinity NuAns Neo.
The Windows 10 Fall Creators Update (1709) is only available for the following Windows 10 mobile devices, and availability may vary by carrier and market: HP Elite x3, HP Elite x3 (Verizon), HP Elite x3 (Telstra), Wileyfox Pro, Microsoft Lumia 550, Microsoft Lumia 650, Microsoft Lumia 950/950 XL, Alcatel IDOL 4S, Alcatel IDOL 4S Pro, Alcatel OneTouch Fierce XL, Softbank 503LV, VAIO Phone Biz, MouseComputer MADOSMA Q601, Trinity NuAns Neo.
Windows 10 mobile devices not listed above will continue to receive security and servicing updates according to Microsoft’s Support Lifecycle policies.
- Windows 10 Mobile is automatically updated. Windows 10 Mobile users will automatically receive updates during the support period when they are available. Windows 10 Mobile Enterprise users will have the ability to postpone updates. Additional requirements will apply over time for updates and availability may vary by device, carrier and market. The amount of time by which Windows 10 Mobile users can postpone updates is limited. Support may vary by device and other factors. You can find more information on the Windows Support Lifecycle page.
- Many apps, in-app purchases, files and settings will migrate as part of the upgrade. However, some apps, in-app purchases or settings may not migrate.
- Some apps and content sold separately. Feature and app availability and experience may vary by device and market.
As from 28 February 2019, Microsoft Wallet will no longer be supported.
When you install the Windows 10 upgrade on your Windows Phone 8.1 device, some features currently on your device will be modified or removed, including the following:
- The FM Radio app will no longer be available on Windows 10 Mobile when the Windows 10 Anniversary Update is installed.
- The Kids Corner feature will no longer be available on Windows 10 Mobile when the Windows 10 Anniversary Update is installed.
- The Apps Corner feature will no longer be available on Windows 10 Mobile when the Windows 10 Creators Update is installed.
- Notifications for missed calls, messages and emails on contact tiles is not supported at the time of the Windows 10 Mobile release.
- Me Tile and Me Card are no longer supported.
- Group tiles can no longer be used to receive social networking status updates.
- Cortana can no longer search for apps, settings, email, text messages, contacts and QR codes on the device and can no longer open apps through voice commands.
- "Hey Cortana" is no longer available on some upgraded devices.
- Indoor Maps are no longer available for some locations.
- At time of Windows 10 Mobile release Outlook Mail app cannot open .EML attachments.
- Outlook Calendar app does not support Tasks.
- MDM capability to prevent saving and sharing Office documents not supported.
- Microsoft account required for some features.
- Cortana is only currently available on Windows 10 for the United States, United Kingdom, China, France, Italy, Germany, Brazil, Mexico, Japan, Canada, Spain, Australia and India.
- Speech-to-text is currently only available on Windows 10 in the United States (English), United Kingdom (English), China (Simplified Chinese), France (French), Italy (Italian), Spain (Spanish), Germany (German), Canada (English), Australia (English), India (English) and Japan (Japanese).
- Speech recognition, including Cortana, will vary by device.
- Windows Hello is limited to selected premium phones and requires specialised hardware, including illuminated infrared camera sensor for facial recognition or a finger print reader that supports the Windows Biometric Framework. To check for device compatibility and other important information, visit your device manufacturer's website.
- Continuum for phones will be limited to selected premium phones. Feature requires external monitor with DisplayPort, HDMI connector or compatible adaptor, and accessories that are compatible with Continuum for phones. All sold separately. App availability and experience vary by device and market.
- Music and video streaming through Groove Music (formerly Xbox Music) or Films & TV apps is not available in all regions.
- Xbox app and some games and features only available in Xbox Live-supported countries and regions. You can see the list at Xbox Live Countries and Regions website.
- Skype available only in selected countries and regions. Calling to selected countries and regions only. Excludes special, premium and non-geographic numbers. For details, visit the Office FAQ page.
- Microsoft 365 subscription required for some features.
Afrikaans (South Africa), Albanian (Albania), Amharic, Arabic (Saudi Arabia), Azerbaijani (Latin, Azerbaijan), Bangla (Bangladesh), Basque, Belarusian (Belarus), Bulgarian (Bulgaria), Catalan (Catalan), Chinese (Simplified, China), Chinese (Traditional, Taiwan), Croatian (Croatia), Czech (Czech Republic), Danish (Denmark), Dutch (Netherlands), English (United Kingdom), English (United States), Estonian (Estonia), Filipino (Philippines), Finnish (Finland), French (France), French (Canada), Galician (Galician), German (Germany), Greek (Greece), Hausa (Latin, Nigeria), Hebrew (Israel), Hindi (India), Hungarian (Hungary), Icelandic, Indonesian (Indonesia), Italian (Italy), Japanese (Japan), Kannada, Kazakh (Kazakhstan), Khmer (Cambodia), KiSwahili, Korean (Korea), Lao (Laos), Latvian (Latvia), Lithuanian (Lithuania), Macedonian (Former Yugoslav Republic of Macedonia), Malay (Malaysia), Malayalam, Norwegian, Bokmål (Norway), Persian, Polish (Poland), Portuguese (Brazil), Portuguese (Portugal), Romanian (Romania), Russian (Russia), Serbian (Latin, Serbia), Slovak (Slovakia), Slovenian (Slovenia), Spanish (Spain, International Sort), Spanish (Mexico), Swedish (Sweden), Tamil (India), Telugu, Thai (Thailand), Turkish (Turkey), Ukrainian (Ukraine), Uzbek (Latin, Uzbekistan), Vietnamese
Additional languages available as Language Interface Packs