Know your customer
Deliver unforgettable customer experiences that make you stand out from the crowd.
Empower your employees
Enable your people with the tools to deliver extraordinary customer service.
Loblaw, Canada’s leading food and pharmacy retailer, is one great example of a Canadian company that is leaning into the potential of tech intensity.
Building the future of retail
Marks & Spencer are applying new intelligence across every endpoint to enable employees to deliver a world class shopping experience.
Dynamicly is proud to be at the forefront of “Intelligent Experiences” powered by conversational AI.
Redefining the shopping experience
Digital shelves enable real time pricing updates and product inspiration at the point of purchase.
Increasing performance with Microsoft mixed reality tools
Natuzzi introduced mixed reality to help transform it’s white-glove customer experience, increase sales conversions, and accelerate the purchase journey.
Explore the world of intelligent retail
Enabling Intelligent Retail: Empower your employees
Discover how you can enable Intelligent Retail and get the right information to the right employees at the right time. Watch how Microsoft Teams help Marks & Spencer empower their employees to deliver world class customer experiences.Watch now
The digital opportunity for luxury retail
Here are six ways digitalization can enable luxury brands to continue to grow and build deeper connections and customers.Download the white paper
The five most important decisions facing today’s retail CEOs
Watch this webinar with special guest Doug Stephens, Founder of Retail Prophet, for a live Q&A as he shares his experience meeting with brand leaders from across the retail spectrum at NRF 2019.Watch now
AI Retail Playbook
See how digital-first, AI-powered retail proactively and efficiently connects retailers to the diverse needs of their consumers. This report will help retailers and brands develop an AI-innovation strategy for enhanced customer relationships across multiple channels and devices.Download the report
Transforming retail in the digital age
Explore the opportunities made possible by digital retail transformation and see how Microsoft can help retailers reimagine their businesses in the cloud and thrive in today’s competitive environment.Download the white paper
ShopTalk 2019 trends: Updated retail experiences, and knowing your customer
Read about the top noteworthy trends from ShopTalk 2019, including improving the customer experience and achieving 360 customer insights.Read the blog
Future forward retail supply chains
Learn how to leverage the capabilities of AI and machine learning to improve the responsiveness of your supply chain.Read the blog
An empowered firstline enables transformed customer experiences
See how establishing a culture of employee empowerment can improve how customers engage with your retail brand.Read the blog
Retailers get smart about AI
The retail industry’s adoption of artificial intelligence has been slow to start, but is full of potential.Download the white paper