Join us to discover new ways to transform your business

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Be inspired

Find out more about the day’s keynotes and interactive sessions, featuring innovators who will provide stimulating ideas to spark your imagination and start your transformation.

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Gain insights

Hear from thought leaders, visionaries, and top executives. Dive into business topics with real-world stories and solutions for some of the biggest challenges facing your industry.

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Build community

Discover opportunities to network with your peers at the Industry Lounge during meetings, breaks, and the evening reception. Connect, share, and learn from other leaders and experts.

Sessions and speakers

Explore learning and discussions on a variety of topics: AI, customer experiences, supply chain, corporate culture, and industry-specific sessions.


Thursday, January 9, 2020

Day 1

8:00 AM–9:30 AM

Registration, networking breakfast, and the Industry Lounge

Check in, enjoy breakfast, and join us to kick off your learning in a casual atmosphere with your peers. Explore exciting innovations and opportunities in the Industry Lounge to discover real-world transformation stories from Walgreens Boots Alliance, Fabletics, Rolls Royce, Metro Bank, and more.

9:30 AM–11:00 AM

Opening keynotes with Microsoft executives

Hear from Corporate Vice President Microsoft Business Applications and Global Industry Marketing, Alysa Taylor, and Corporate Vice President Microsoft 365 Customer and Partner Experience, Bob Davis, on unlocking value through digital transformation.

11:00 AM–11:30 AM

Morning break

Network with peers and partners, dive into industry-focused immersive experiences.

11:30 AM–12:15 PM

Choose from four industry and issues-driven sessions

  • Intelligent healthcare: Better experiences. Better insights. Better care.
  • Intelligent financial services
  • Deliver unforgettable customer experiences
  • Accelerating culture change: What we’ve learned
  • 12:15 PM–1:15 PM


    Continue the conversation over lunch. Visit the Industry Lounge or make it a working lunch by scheduling a side meeting with your account team.

    1:15 PM–2:00 PM

    Choose from four industry-and issues-driven sessions

  • Intelligent retail: Your customer. Your people. Your data.
  • Intelligent manufacturing: Manufacturing a better future
  • Discovering value from AI: Overcoming the AI adoption gap
  • Close the gap between demand and fulfillment: Create Intelligent supply chains
  • 2:00 PM–2:30 PM

    Afternoon break

    Network with peers and partners, dive into industry-focused immersive experiences.

    2:30 PM–3:45 PM

    Closing keynote featuring special guest

    Microsoft Corporate Vice President, One Commercial Partner, Gavriella Schuster, will be joined onstage with a special guest for an informative and enlightening conversation on upcoming global business trends.

    3:45 PM–5:15 PM

    Networking reception

    Come for the food and the drinks, stay for the connections, and conversation, and take away inspiration and concrete insights that will move your organization forward.

    Day 2

    8:00AM - 3:30PM

    The Hub: theater sessions, expert connections, expo and more

    Thank you sponsors for your support

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