Exelon selects Customer Lockbox for Office 365 to power up data security and privacy


Today’s post was written by Ron Markezich, corporate vice president for Microsoft.

Utilities operate in highly regulated environments, so it’s not surprising that these organizations have data security and privacy top of mind as they plan their move to the cloud. That’s why I’m thrilled to see Exelon—a Fortune 100 company and leading United States competitive energy provider, with one of the cleanest and lowest-cost power generation fleets—taking a leadership stance with its journey to the cloud.

The company will be using Microsoft Office 365 to drive their digital workplace transformation to enhance productivity and collaboration, while saving time, resources and infrastructure costs.

Jay Cavalcanto, vice president of cloud and infrastructure engineering at Exelon Corporation, credits Customer Lockbox for Office 365 as the primary driver that gave the company the confidence to adopt the cloud productivity services it has wanted for some time. Adding Customer Lockbox for the entire workforce of 45,000 gives Exelon unprecedented control over their data in Exchange Online and SharePoint Online. And, should a Microsoft engineer need access to data to resolve an issue, Exelon has the final say over the approval process.

Exelon employees will use Office 365 to collaborate and work productively anywhere on any device throughout their locations across the Unites States. Jay’s comment represents what many companies in regulated industries are thinking about as they embark on their own transition to the cloud-first world:

“We wanted to avoid expensive and time-consuming upgrades, but cloud computing remained out of reach until we could demonstrate control over who accesses our data. We were reassured by the level of transparency we get with Microsoft cloud services, exemplified by Customer Lockbox, which gives us explicit authorization into who accesses our content during service operations.”

Exelon anticipates great benefits from its transition to the Microsoft cloud platform, and I look forward to watching them transform their business.

—Ron Markezich

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