When organizations need expert solutions for their most vital issues, they turn to KPMG. Operating in 153 countries, KPMG member firms collectively employ nearly 250,000 people. Their customers range from private businesses to governmental entities, public-sector agencies, and nonprofits. The company operates on a federated model that grants local autonomy to its member firms while providing them with the collaboration, mobility, and security solutions they need.
Six years ago, the company identified an opportunity for optimization. Because of its business model, KPMG was investing considerable work hours and capital in keeping each member firm’s tools up to date. The company’s distributed server network, too, required constant maintenance and costly refreshes. To address these issues and consistently provide employees with more modern tools, KPMG began a comprehensive cloud migration to Microsoft Azure.
The move quickly progressed to include Windows 10, Microsoft Office 365, and security solutions like Microsoft Intune, a cloud-based service that incorporates both mobile device management and mobile application management tools. These solutions, which together make up Microsoft 365, were each critical to the company’s highly mobile workforce. The next step, of course, would be proving and showcasing their value to hundreds of thousands of employees.
For many at KPMG, using Outlook mobile has cemented the synergistic value of Microsoft 365. “Our professionals live in email and in calendars day to day,” says Darren Lovell, Director and Chief Product Owner at KPMG. “A lot of the rich integrations of the two within Outlook mobile—the focused inbox and the visibility into who has accepted a meeting request, for example—have really positively affected the way we work from our mobile devices.”