Showing 1-10 out of 21 reviews
Review title of StéphanieCharger Issues
I've had my Surface Book 2 for a little over a year and I just had to order my third power supply/charger. The two first chargers acted the same way before dying for good, at first it would only charge when in certain positions/angles. Very disappointed considering the cost of the device itself. I would expect this type of product to last a lot longer.
Review title of ErichPoor Design
Failed after 2 months of use..
Review title of ThomasPoor design
The supply works well. The problem is reliability. The connector to the Surface Pro is weak. Given the price of replacement systems it would be better to have a system where you can change just the cord and not the cord and transformer. Just the cord would be much more economical and ecologicaly friendlier.
Review title of RiaLow durability, but charges quite fast
I bought the surface pro 5 in august of 2018. The device worked fine with the charger for nearly 8 months, when suddenly I've been having problems with the power supply. I know my outlets and power sources work, so it really is an issue with the power supply for the surface pro. For the amount of money that is being paid for an accessory like this, I just wish there was more longevity and durability from it. I am happy with the device and the amount of battery life it has, but I want the charging unit to be much more durable at this price range.
Review title of KayDisappointing
I barely have my surface pro 5 for a year and my charger has also died. At first it would only charge when in certain positions and this past week it finally died completely. The replacement cost is way too high when all i need is a new power supply. Very disappointed considering the cost of the device itself.
Review title of FlorenciaShort Charging Cable
The charging cord is way too short.
Review title of 翔Not reliable
It can not work in about half year. And It is so expensive.
Review title of ADefective charger 🔌
Charger became intermittent after 13 months. Unfortunately, the charger is now out-of-warranty so I have to buy a new one. There are clearly issues with the charger. Also, the cord is too short.
Review title of KhalilIntermittency issues
Charger became intermittent after 6 months. They replaced it with a new one and now after 6 months, the replacement has become intermittent too. Unfortunately, the charger is now out-of-warranty so have to buy a new one. There are clearly issues with the charger. Also, the cord is too short.
Review title of PatCharger Issues
I have already gone through 2 chargers and have to order another, my surface will not charge at all, same issues. Why isn't there a fix? This is a very important issue to surface owners.. It is really annoying.