A Surface Pro X, a Surface Pro 7, a Surface Book 3, a Surface Laptop 3, and a Surface Go 2

Microsoft Certified Refurbished

Our program offers the opportunity to own devices that are put through a rigorous certification process, tested to confirm they’re working properly, and inspected for hardware and cosmetic quality—all at a discounted price.

How the refurbish process works

Device refurbished

Each product is extensively screened, repaired, tested, and cleaned to Microsoft standards.


The product is then packaged in a Microsoft Certified Refurbished box with all standard accessories and manuals.

Warranty included

Includes standard 12-month warranty and available extended warranty options.

Ready for you

Shop Microsoft Certified Refurbished to score great deals on Microsoft products.

Why buy a Microsoft Certified Refurbished device

Two architects use a refurbished laptop and tablet for a design project.

Great price

Exceptional products are more accessible when you buy refurbished. Own a genuine Microsoft device at a discounted price.

A person carries a refurbished Surface Laptop in a ceramics workshop.

World-class support

Anyone who buys a Microsoft Certified Refurbished product gets the same world-class customer support as someone buying a brand-new device.

A refurbished Surface Book 2 with the display folded back.

Good for the planet

Buying refurbished is a sustainable way to own a Surface that’s held to the same standards as all our devices.

Shop Microsoft Certified Refurbished Products

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Why shop at Microsoft Store

From free shipping and returns to expert support and online workshops, we’re here to help you do more with best-in-class devices, software, games, and resources. Learn more

Fast, free shipping

Get your order with free shipping, no minimum purchase required.

Free returns

Return almost any product in like-new condition in its original packaging within 30 days. Get up to 60 days for Surface devices.*

Instant software downloads

Install most apps and software, like Microsoft 365, Windows, and Xbox games, via digital download.

Questions? We’ve got answers.

Get one-on-one support any time via chat or phone, or find answers fast with common FAQs.

  • * Extended return offer period available with Surface devices purchased from Microsoft Store in select markets. Return process must be started within 60 days after customer received the device. Not available for purchases by reseller customers. Extended return offer period limited to 5 device returns total per eligible customer. Excludes Surface Hub. Void where prohibited or restricted by law. Microsoft reserves the right to modify or discontinue offers at any time. Other exclusions and limits may apply. Microsoft Store return policy applies to extended returns. See applicable Microsoft Terms of Sale for more information.