Microsoft Surface Pro 4 - 128GB / Intel Core i5

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Description

• Laptop power and performance with 6th Gen Intel Core processor • 12.3-inch high-resolution PixelSense Display brings your work to life • Surface Pen included for sketching and writing on screen • Sign in with a smile on Windows 10 Pro

Microsoft Surface Pro 4

Engineered for power and performance

Surface Pro 4 is ultrathin, fast, and versatile, the perfect balance of portability and power. With 6th generation Intel Core processors and up to 1TB of storage, it’s built to run professional-grade software. And the PixelSense Display has stunning color and contrast that comes to life with Surface Pen and touch.
Microsoft Surface Pro 4

Incredibly versatile and ultrathin with laptop-class keyboard

Surface Pro 4 is meticulously crafted to be a powerful, ultrathin laptopor a beautiful tablet that can stand on its own. It’s great for business travel or a life that keeps you moving, and the Type Cover3 features perfectly spaced, backlit keys and a large trackpad that supports multi-touch and gestures.
Microsoft Surface Pro 4

A desktop when you want it. Freedom when you need it.

Simply connect your Surface Pro 4 to Surface Dock3 and use up to two high-resolution monitors, a full keyboard, mouse, and any other accessories. The built-in Kickstand lets your screen rest at almost any angleeven while dockedso your Surface Pro 4 works great at your desk, on your lap, or when you're on-the-go.
Microsoft Surface Pro 4

Lightning Fast. Built with 6th generation Intel Core processors.

Surface Pro 4 gives you the power and performance you need with 6th generation Intel Core processors. It’s light enough to take anywhere and powerful enough to do real work with professional-grade software. With up to 1TB of available storage1 on the lightning-fast SSD drive, your Surface has room for all of your programs, apps, photos, videos, and music.
Microsoft Surface Pro 4

Run creative programs side-by-side, or just kick back.

Built with up to 16GB of RAM, you can quickly switch between creative programs like Adobe Photoshop and Lightroom.3 Plus, music, movies, and TV come to life with two front-facing speakers, running on Dolby Audio Premiumperfect for taking a break.
Microsoft Surface Pro 4

Runs Windows, Office, and professional-grade software.

Collaborate with your colleagues with the full power of the latest Microsoft Office Suite3, including Outlook, Word, PowerPoint, Excel, and OneNote. Log in to your Surface with enterprise-grade facial recognition technology, giving each member of your family their own secured profile. Plus, Windows stays up to date giving you the latest protection and features.
Microsoft Surface Pro 4

A stunning PixelSense Display with Pen and touch.

With stunning color rivaling real life, the 12.3” high-resolution PixelSense Display was made to be viewed, touched, and written on. Surface Pro 4 has striking contrast with text that reads like the printed page. Surface Pen has 1,024 levels of pressure sensitivity and an eraser on the other end. Just flip it around and erase your Surface Pen strokes like you would with a regular pencil.
Microsoft Surface Pro 4

Sketch, write, and erase naturally, on your screen.

Easily organize your ideas with Surface Pen and Windows Ink. Now you can quickly turn your thoughts into action in Windows Ink workspace. You’re just a click away from the best inking features on your Surface, like sticky notes, a blank page for sketching, or a quick screenshot you can mark-up and share.

Tech specs

Software Windows 10 Pro
Office 365 30-day trial
Exterior Casing: Magnesium
Color: Silver
Physical buttons: Volume, Power
Dimensions 11.50 x 7.93 x 0.33 in (292.10 x 201.42 x 8.45 mm)
Weight m3: 1.69 lbs (766 g)
i5: 1.73 lbs (786 g)
i7: 1.73 lbs (786 g)
Storage1 Solid state drive (SSD) options: 128GB, 256GB, 512GB, or 1TB
Display Screen: 12.3” PixelSense Display
Resolution: 2736 x 1824 (267 PPI)
Aspect Ratio: 3:2
Touch: 10 point multi-touch
Battery life2 Up to 9 hours of video playback
Processor 6th Gen Intel Core m3, i5, or i7
Graphics m3: Intel HD graphics 515
i5: Intel HD graphics 520
i7: Intel Iris graphics
Security TPM chip for enterprise security
Memory 4GB, 8GB, or 16GB RAM
Wireless 802.11ac Wi-Fi wireless networking; IEEE 802.11a/b/g/n compatible
Bluetooth 4.0 wireless technology
Ports Full-size USB 3.0
microSD card reader
Headset jack
Mini DisplayPort
Cover port
Surface Connect
Cameras, video, and audio
Windows Hello face-authentication camera (front-facing)
5.0MP front-facing camera with 1080p HD video
8.0MP rear-facing autofocus camera with 1080p HD video
Stereo microphones
Stereo speakers with Dolby Audio Premium
Sensors Ambient light sensor
Accelerometer
Gyroscope
Magnetometer
What's in the box Surface Pro 4
Power Supply
Quick Start Guide
Safety and warranty documents
Warranty 1-year limited hardware warranty
Software Windows 10 Pro
Office 365 30-day trial
Exterior Casing: Magnesium
Color: Silver
Physical buttons: Volume, Power
Dimensions 11.50 x 7.93 x 0.33 in (292.10 x 201.42 x 8.45 mm)
Weight m3: 1.69 lbs (766 g)
i5: 1.73 lbs (786 g)
i7: 1.73 lbs (786 g)
Storage1 Solid state drive (SSD) options: 128GB, 256GB, 512GB, or 1TB
Display Screen: 12.3” PixelSense Display
Resolution: 2736 x 1824 (267 PPI)
Aspect Ratio: 3:2
Touch: 10 point multi-touch
Battery life2 Up to 9 hours of video playback
Processor 6th Gen Intel Core m3, i5, or i7
Graphics m3: Intel HD graphics 515
i5: Intel HD graphics 520
i7: Intel Iris graphics
Security TPM chip for enterprise security
Memory 4GB, 8GB, or 16GB RAM
Wireless 802.11ac Wi-Fi wireless networking; IEEE 802.11a/b/g/n compatible
Bluetooth 4.0 wireless technology
Ports Full-size USB 3.0
microSD card reader
Headset jack
Mini DisplayPort
Cover port
Surface Connect
Cameras, video, and audio Windows Hello face-authentication camera (front-facing)
5.0MP front-facing camera with 1080p HD video
8.0MP rear-facing autofocus camera with 1080p HD video
Stereo microphones
Stereo speakers with Dolby Audio Premium
Sensors Ambient light sensor
Accelerometer
Gyroscope
Magnetometer
What's in the box Surface Pro 4
Surface Pen
Power Supply
Quick Start Guide
Safety and warranty documents
Warranty 1-year limited hardware warranty
Software Windows 10 Pro
Office 365 30-day trial
Exterior Casing: Magnesium
Color: Silver
Physical buttons: Volume, Power
Dimensions 11.50 x 7.93 x 0.33 in (292.10 x 201.42 x 8.45 mm)
Weight m3: 1.69 lbs (766 g)
i5: 1.73 lbs (786 g)
i7: 1.73 lbs (786 g)
Storage1 Solid state drive (SSD) options: 128GB, 256GB, 512GB, or 1TB
Display Screen: 12.3” PixelSense Display
Resolution: 2736 x 1824 (267 PPI)
Aspect Ratio: 3:2
Touch: 10 point multi-touch
Battery life2 Up to 9 hours of video playback
Processor 6th Gen Intel Core m3, i5, or i7
Graphics m3: Intel HD graphics 515
i5: Intel HD graphics 520
i7: Intel Iris graphics
Security TPM chip for enterprise security
Memory 4GB, 8GB, or 16GB RAM
Wireless 802.11ac Wi-Fi wireless networking; IEEE 802.11a/b/g/n compatible
Bluetooth 4.0 wireless technology
Ports Full-size USB 3.0
microSD card reader
Headset jack
Mini DisplayPort
Cover port
Surface Connect
Cameras, video, and audio
Windows Hello face-authentication camera (front-facing)
5.0MP front-facing camera with 1080p HD video
8.0MP rear-facing autofocus camera with 1080p HD video
Stereo microphones
Stereo speakers with Dolby Audio Premium
Sensors Ambient light sensor
Accelerometer
Gyroscope
Magnetometer
What's in the box Surface Pro 4
Surface Pen
Power Supply
Quick Start Guide
Safety and warranty documents
Warranty 1-year limited hardware warranty
Software Windows 10 Pro
Office 365 30-day trial
Exterior Casing: Magnesium
Color: Silver
Physical buttons: Volume, Power
Dimensions 11.50 x 7.93 x 0.33 in (292.10 x 201.42 x 8.45 mm)
Weight m3: 1.69 lbs (766 g)
i5: 1.73 lbs (786 g)
i7: 1.73 lbs (786 g)
Storage1 Solid state drive (SSD) options: 128GB, 256GB, 512GB, or 1TB
Display Screen: 12.3” PixelSense Display
Resolution: 2736 x 1824 (267 PPI)
Aspect Ratio: 3:2
Touch: 10 point multi-touch
Battery life2 Up to 9 hours of video playback
Processor 6th Gen Intel Core m3, i5, or i7
Graphics m3: Intel HD graphics 515
i5: Intel HD graphics 520
i7: Intel Iris graphics
Security TPM chip for enterprise security
Memory 4GB, 8GB, or 16GB RAM
Wireless 802.11ac Wi-Fi wireless networking; IEEE 802.11a/b/g/n compatible
Bluetooth 4.0 wireless technology
Ports Full-size USB 3.0
microSD card reader
Headset jack
Mini DisplayPort
Cover port
Surface Connect
Cameras, video, and audio
Windows Hello face-authentication camera (front-facing)
5.0MP front-facing camera with 1080p HD video
8.0MP rear-facing autofocus camera with 1080p HD video
Stereo microphones
Stereo speakers with Dolby Audio Premium
Sensors Ambient light sensor
Accelerometer
Gyroscope
Magnetometer
What's in the box Surface Pro 4
Surface Pen
Power Supply
Quick Start Guide
Safety and warranty documents
Warranty 1-year limited hardware warranty
Software Windows 10 Pro
Office 365 30-day trial
Exterior Casing: Magnesium
Color: Silver
Physical buttons: Volume, Power
Dimensions 11.50 x 7.93 x 0.33 in (292.10 x 201.42 x 8.45 mm)
Weight m3: 1.69 lbs (766 g)
i5: 1.73 lbs (786 g)
i7: 1.73 lbs (786 g)
Storage1 Solid state drive (SSD) options: 128GB, 256GB, 512GB, or 1TB
Display Screen: 12.3” PixelSense Display
Resolution: 2736 x 1824 (267 PPI)
Aspect Ratio: 3:2
Touch: 10 point multi-touch
Battery life2 Up to 9 hours of video playback
Processor 6th Gen Intel Core m3, i5, or i7
Graphics m3: Intel HD graphics 515
i5: Intel HD graphics 520
i7: Intel Iris graphics
Security TPM chip for enterprise security
Memory 4GB, 8GB, or 16GB RAM
Wireless 802.11ac Wi-Fi wireless networking; IEEE 802.11a/b/g/n compatible
Bluetooth 4.0 wireless technology
Ports Full-size USB 3.0
microSD card reader
Headset jack
Mini DisplayPort
Cover port
Surface Connect
Cameras, video, and audio
Windows Hello face-authentication camera (front-facing)
5.0MP front-facing camera with 1080p HD video
8.0MP rear-facing autofocus camera with 1080p HD video
Stereo microphones
Stereo speakers with Dolby Audio Premium
Sensors Ambient light sensor
Accelerometer
Gyroscope
Magnetometer
What's in the box Surface Pro 4
Surface Pen
Power Supply
Quick Start Guide
Safety and warranty documents
Warranty 1-year limited hardware warranty
Software Windows 10 Pro
Office 365 30-day trial
Exterior Casing: Magnesium
Color: Silver
Physical buttons: Volume, Power
Dimensions 11.50 x 7.93 x 0.33 in (292.10 x 201.42 x 8.45 mm)
Weight m3: 1.69 lbs (766 g)
i5: 1.73 lbs (786 g)
i7: 1.73 lbs (786 g)
Storage1 Solid state drive (SSD) options: 128GB, 256GB, 512GB, or 1TB
Display Screen: 12.3” PixelSense Display
Resolution: 2736 x 1824 (267 PPI)
Aspect Ratio: 3:2
Touch: 10 point multi-touch
Battery life2 Up to 9 hours of video playback
Processor 6th Gen Intel Core m3, i5, or i7
Graphics m3: Intel HD graphics 515
i5: Intel HD graphics 520
i7: Intel Iris graphics
Security TPM chip for enterprise security
Memory 4GB, 8GB, or 16GB RAM
Wireless 802.11ac Wi-Fi wireless networking; IEEE 802.11a/b/g/n compatible
Bluetooth 4.0 wireless technology
Ports Full-size USB 3.0
microSD card reader
Headset jack
Mini DisplayPort
Cover port
Surface Connect
Cameras, video, and audio
Windows Hello face-authentication camera (front-facing)
5.0MP front-facing camera with 1080p HD video
8.0MP rear-facing autofocus camera with 1080p HD video
Stereo microphones
Stereo speakers with Dolby Audio Premium
Sensors Ambient light sensor
Accelerometer
Gyroscope
Magnetometer
What's in the box Surface Pro 4
Surface Pen
Power Supply
Quick Start Guide
Safety and warranty documents
Warranty 1-year limited hardware warranty
Software
Windows 10 Pro
Office 365 30-day trial
Exterior
Casing: Magnesium
Color: Silver
Physical buttons: Volume, Power
Dimensions 11.50 x 7.93 x 0.33 in (292.10 x 201.42 x 8.45 mm)
Weight
m3: 1.69 lbs (766 g)
i5: 1.73 lbs (786 g)
i7: 1.73 lbs (786 g)
Storage1
Solid state drive (SSD) options: 128GB, 256GB, 512GB, or 1TB
Display
Screen: 12.3” PixelSense Display
Resolution: 2736 x 1824 (267 PPI)
Aspect Ratio: 3:2
Touch: 10 point multi-touch
Battery life2
Up to 9 hours of video playback
Processor 6th Gen Intel Core m3, i5, or i7
Graphics
m3: Intel HD graphics 515
i5: Intel HD graphics 520
i7: Intel Iris graphics
Security TPM chip for enterprise security
Memory 4GB, 8GB, or 16GB RAM
Wireless
802.11ac Wi-Fi wireless networking; IEEE 802.11a/b/g/n compatible
Bluetooth 4.0 wireless technology
Ports
Full-size USB 3.0
microSD card reader
Headset jack
Mini DisplayPort
Cover port
Surface Connect
Cameras, video, and audio
Windows Hello face-authentication camera (front-facing)
5.0MP front-facing camera with 1080p HD video
8.0MP rear-facing autofocus camera with 1080p HD video
Stereo microphones
Stereo speakers with Dolby Audio Premium
Sensors
Ambient light sensor
Accelerometer
Gyroscope
Magnetometer
What's in the box
Surface Pro 4
Surface Pen
Power Supply
Quick Start Guide
Safety and warranty documents
Warranty 1-year limited hardware warranty
Software
Windows 10 Pro
Office 365 30-day trial
Exterior Casing: Magnesium
Color: Silver
Physical buttons: Volume, Power
Dimensions 11.50 x 7.93 x 0.33 in (292.10 x 201.42 x 8.45 mm)
Weight m3: 1.69 lbs (766 g)
i5: 1.73 lbs (786 g)
i7: 1.73 lbs (786 g)
Storage1 Solid state drive (SSD) options: 128GB, 256GB, 512GB, or 1TB
Display Screen: 12.3” PixelSense Display
Resolution: 2736 x 1824 (267 PPI)
Aspect Ratio: 3:2
Touch: 10 point multi-touch
Battery life2 Up to 9 hours of video playback
Processor 6th Gen Intel Core m3, i5, or i7
Graphics m3: Intel HD graphics 515
i5: Intel HD graphics 520
i7: 1.73 lbs (786 g)
Security TPM chip for enterprise security
Memory 4GB, 8GB, or 16GB RAM
Wireless 802.11ac Wi-Fi wireless networking; IEEE 802.11a/b/g/n compatible
Bluetooth 4.0 wireless technology
Ports Full-size USB 3.0
microSD card reader
Headset jack
Mini DisplayPort
Cover port
Surface Connect
Cameras, video, and audio Windows Hello face-authentication camera (front-facing)
5.0MP front-facing camera with 1080p HD video
8.0MP rear-facing autofocus camera with 1080p HD video
Stereo microphones
Stereo speakers with Dolby Audio Premium
Sensors Ambient light sensor
Accelerometer
Gyroscope
Magnetometer
What's in the box Surface Pro 4
Surface Pen
Power Supply
Quick Start Guide
Safety and warranty documents
Warranty 1-year limited hardware warranty
Software Windows 10 Pro
Office 365 30-day trial
Exterior Casing: Magnesium
Color: Silver
Physical buttons: Volume, Power
Dimensions 11.50 x 7.93 x 0.33 in (292.10 x 201.42 x 8.45 mm)
Weight m3: 1.69 lbs (766 g)
i5: 1.73 lbs (786 g)
i7: 1.73 lbs (786 g)
Storage1 Solid state drive (SSD) options: 128GB, 256GB, 512GB, or 1TB
Display Screen: 12.3” PixelSense Display
Resolution: 2736 x 1824 (267 PPI)
Aspect Ratio: 3:2
Touch: 10 point multi-touch
Battery life2 Up to 9 hours of video playback
Processor 6th Gen Intel Core m3, i5, or i7
Graphics m3: Intel HD graphics 515
i5: Intel HD graphics 520
i7: Intel Iris graphics
Security TPM chip for enterprise security
Memory 4GB, 8GB, or 16GB RAM
Wireless 802.11ac Wi-Fi wireless networking; IEEE 802.11a/b/g/n compatible
Bluetooth 4.0 wireless technology
Ports Full-size USB 3.0
microSD card reader
Headset jack
Mini DisplayPort
Cover port
Surface Connect
Cameras, video, and audio
Windows Hello face-authentication camera (front-facing)
5.0MP front-facing camera with 1080p HD video
8.0MP rear-facing autofocus camera with 1080p HD video
Stereo microphones
Stereo speakers with Dolby Audio Premium
Sensors Ambient light sensor
Accelerometer
Gyroscope
Magnetometer
What's in the box Surface Pro 4
Surface Pen
Power Supply
Quick Start Guide
Safety and warranty documents
Warranty 1-year limited hardware warranty
Software Windows 10 Pro
Office 365 30-day trial
Exterior Casing: Magnesium
Color: Silver
Physical buttons: Volume, Power
Dimensions 11.50 x 7.93 x 0.33 in (292.10 x 201.42 x 8.45 mm)
Weight m3: 1.69 lbs (766 g)
i5: 1.73 lbs (786 g)
i7: 1.73 lbs (786 g)
Storage1 Solid state drive (SSD) options: 128GB, 256GB, 512GB, or 1TB
Display Screen: 12.3” PixelSense Display
Resolution: 2736 x 1824 (267 PPI)
Aspect Ratio: 3:2
Touch: 10 point multi-touch
Battery life2 Up to 9 hours of video playback
Processor 6th Gen Intel Core m3, i5, or i7
Graphics m3: Intel HD graphics 515
i5: Intel HD graphics 520
i7: Intel Iris graphics
Security TPM chip for enterprise security
Memory 4GB, 8GB, or 16GB RAM
Wireless 802.11ac Wi-Fi wireless networking; IEEE 802.11a/b/g/n compatible
Bluetooth 4.0 wireless technology
Ports Full-size USB 3.0
microSD card reader
Headset jack
Mini DisplayPort
Cover port
Surface Connect
Cameras, video, and audio
Windows Hello face-authentication camera (front-facing)
5.0MP front-facing camera with 1080p HD video
8.0MP rear-facing autofocus camera with 1080p HD video
Stereo microphones
Stereo speakers with Dolby Audio Premium
Sensors Ambient light sensor
Accelerometer
Gyroscope
Magnetometer
What's in the box Surface Pro 4
Surface Pen
Power Supply
Quick Start Guide
Safety and warranty documents
Warranty 1-year limited hardware warranty
Software Windows 10 Pro
Office 365 30-day trial
Exterior Casing: Magnesium
Color: Silver
Physical buttons: Volume, Power
Dimensions 11.50 x 7.93 x 0.33 in (292.10 x 201.42 x 8.45 mm)
Weight m3: 1.69 lbs (766 g)
i5: 1.73 lbs (786 g)
i7: 1.73 lbs (786 g)
Storage1 Solid state drive (SSD) options: 128GB, 256GB, 512GB, or 1TB
Display Screen: 12.3” PixelSense Display
Resolution: 2736 x 1824 (267 PPI)
Aspect Ratio: 3:2
Touch: 10 point multi-touch
Battery life2 Up to 9 hours of video playback
Processor 6th Gen Intel Core m3, i5, or i7
Graphics m3: Intel HD graphics 515
i5: Intel HD graphics 520
i7: Intel Iris graphics
Security TPM chip for enterprise security
Memory 4GB, 8GB, or 16GB RAM
Wireless 802.11ac Wi-Fi wireless networking; IEEE 802.11a/b/g/n compatible
Bluetooth 4.0 wireless technology
Ports Full-size USB 3.0
microSD card reader
Headset jack
Mini DisplayPort
Cover port
Surface Connect
Cameras, video, and audio
Windows Hello face-authentication camera (front-facing)
5.0MP front-facing camera with 1080p HD video
8.0MP rear-facing autofocus camera with 1080p HD video
Stereo microphones
Stereo speakers with Dolby Audio Premium
Sensors Ambient light sensor
Accelerometer
Gyroscope
Magnetometer
What's in the box Surface Pro 4
Surface Pen
Power Supply
Quick Start Guide
Safety and warranty documents
Warranty 1-year limited hardware warranty

Ratings and reviews

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Rating:1/5

2017-05-23

Linying

Unsatisfying and disappointing!!

Ordered a Surface Pro 4 online but instead received a type cover. What a joke! Now I have to go through all these hassles to try to return it and get refunded (yes, no replacement is allowed for Canadian customer for item over $1,000 value). I seriously questioned the internal control at Microsoft. How can you screw this up so badly?

Rating:5/5

2017-03-26

Bruno

Great device and efficient service

This device is great. I'm using a i7 16Gb 500G for running the full adobe suite. I had a hot heavy ventilating device that happens to run on performance power mode. I changed to balanced mode and everything went back normal. The support from MS is super efficient.

7 out of 7 people found this helpful.

Rating:5/5

2017-05-14

Dylan

Great For a Disabled Grad Student

I've been using my i5, 8GB Surface for the better part of a year. I wanted the combination of a lightweight tablet for reading research papers, a touchscreen to reduce wrist strain, and the ability to run voice recognition, statistics software, and MS Word. It works great for all of these purposes. My two issues with the product are that the built-in microphone quality is only mediocre, and I could use one or two more USB ports.

2 out of 2 people found this helpful.

Rating:5/5

2017-04-28

Tammy

Good portable device

I travel with it and love how portable it is!

2 out of 3 people found this helpful.

Rating:1/5

2017-04-24

Super

Never had a chance to evaluate it

What a disappointment. Purchased online as a gift for someone. When received device the side bezel was scratched completely new out of box. Only option is to return and wait for a new unit. Decided to go with Apple.

Rating:5/5

2017-05-12

Cliff

The nicest tablet/Windows machine I've owned

I must admit, had I not found a great price on a Microsoft Certified Refurbished Surface Pro 4, I might never have tried one out. I am so glad I did. I received it in like new condition, and it works perfectly, now that all the updates are installed. My only fear is that I might drop/break it. I have a protective cover on order now. It is fast. The pen WORKS so well. I can stream to my TV. It sounds great! Fantastic stereo separation and spatial clarity. If I have any complaint.... one USB 3.0 port is not enough. I have to use a USB hub, so now there's a wire in the way. And that micro SD slot should be an SD slot. Also, potential buyers should note, you will have to learn about high DPI displays and the things you might need to do to compensate so your UI is not super tiny. Like my PhotoShop CS6 required a registry tweak and a manifest file to make the menus look normal, not tiny. Same for Firefox and Chrome, they needed tweaks. Other than that, wow. Love my Surface Pro !

One person found this helpful.

Rating:1/5

2017-03-07

SSH

Surface Pro 4 - Successfully Returned :-)

Thanks for Microsoft Store! Now I am enjoying Pro 4 i7 :-)

3 out of 10 people found this helpful.

Rating:5/5

2017-03-01

Joro77

Met all expectations

I got the I5, 256gb model for personal use. Every feature exceeded my expectations. The touch-pad is the best Windows one I've ever used (it's almost on par with Mac). The pen is amazing. Windows Hello is amazing. I also got the Signature Type Cover and it is great! To be honest, I had a few laptops to choose from and am very glad I got this.

3 out of 4 people found this helpful.

Rating:2/5

2017-02-22

lizzie89

I wanted to love it but...

When I first got my surface pro 4 i5 bundle, I was in love. It was a fast machine and I loved the design of it. But unfortunately I noticed a lot of flaws after the first few days. The battery did not last more than 2-3 hours with very light usage and brightness settings on low. And the pen wouldn't stay connected and therefore became useless. I was also annoyed that when you open the pro 4, it doesn't automatically wake up, something that pretty much all laptops do. I really wanted to love this, but it had glitches that I just couldn't get over so I had to return it.

Rating:5/5

2017-02-09

Joupin G

Love it

After a not very good experience of buying a relinquished SP4-i7-16GB-256SSD and so many issue with that device, I wrote a review and returned the device, Microsoft Surface team answered to my review and encouraged me to contact them, they explained it could be that device only which had issues, so i decided to give it another try and buy another one, but this time brand new (not refurbished) i5 (to generate less heat therefore no fan noise and 8GB-256SSD ($200 off on the local Microsoft store in Toronto for this spec), the result, absolutely happy with the device and very happy about the surface team and their support, they are easy to communicate with and respond very quick and yes they gave me a complementary 2yrs Microsoft Complete as well !

Developer comment · Microsoft Store Team responded on 2017-02-09

Hi Joupin, We're so glad you're happy with your Surface Pro 4 now! You've got friends on the Surface team (SurfaceCustomerCare@microsoft.com) if there's ever anything more we can do to assist you. Best, Microsoft Store Team

2 out of 2 people found this helpful.

Rating:/5

Platform:

Developer comment · responded on


[1] System software uses significant storage space. Available storage is subject to change based on system software updates and apps usage. 1GB= 1 billion bytes. See surface.com/storage for more details.


[2] Up to 9 hours of video playback. Testing conducted by Microsoft in September 2015 using preproduction Intel Core i5, 256GB, 8GB RAM device. Testing consisted of full battery discharge during video playback. All settings were default except: Wi-Fi was associated with a network. Battery life varies significantly with settings, usage and other factors.


[3] Sold separately.


Find answers to the most frequently asked questions. View Surface FAQ


Offer valid from January 28, 2013 to January 1, 2020. Offer is available while supplies last. Available in Microsoft retail and online store in the United States (including Puerto Rico) and Canada only. Excludes Office 365 University and 1 Month. Not valid on prior orders or purchases; cannot be transferred or otherwise redeemed for cash or coupon code(s). Not combinable with other offers. Refunds will take into account the discount. Price discount does not include taxes, shipping or other fees. Void where prohibited or restricted by law. Microsoft reserves the right to modify or discontinue offers at any time. Limit of 3 per customer. See store associate for details.