Know your customer
Deliver unforgettable customer experiences that make you stand out from the crowd.
Empower your employees
Enable your people with strategic retail solutions and tools to deliver extraordinary customer service.
Microsoft retail in the news
Explore the world of intelligent retail
Envisioning the Future of Business Webcast
Explore the new normal in business and learn how we can go from recession to reimagination. Discover how we can enable a more resilient, credible and sustainable future of business.
Retail Trends Playbook 2021
Discover the latest trends and strategies for enabling data-driven, customer-focused retail. Download the Retail Trends Playbook 2021 to build a personalised experience for your customers today.
Enabling Intelligent Retail: CEE Cases & IT Solutions
To succeed and thrive in this new landscape, retail brands need to exceed customer experience benchmarks. In this eBook, we show you how.
A Guide to the Future
How are CEE companies in different industries adapting to the digital revolution? Embracing change, promoting customer satisfaction and enhancing employee collaboration are only few of the many examples. Get our Guide to the Future to find out more insights.
Seven game-changing women in business
Our 2020 disruptors are business leaders who, not only made a significant imprint on their industry, but have left the door open behind them for this generation and future generations to follow in their footsteps. Their rise to the top is a journey that deserves to be recognised, honoured and shared.
AI Retail Playbook
See how digital-first, AI-powered retail proactively and efficiently connects retailers to the diverse needs of their consumers. This report will help retailers and brands develop an AI-innovation strategy for enhanced customer relationships across multiple channels and devices.
Transforming retail in the digital age
Explore the opportunities made possible by digital retail transformation and see how Microsoft can help retailers reimagine their businesses in the cloud and thrive in today’s competitive environment.
Enabling Intelligent Retail: Empower your employees
Discover how you can enable Intelligent Retail and get the right information to the right employees at the right time. Watch how Microsoft Teams help Marks & Spencer empower their employees to deliver world class customer experiences.
Future forward retail supply chains
Learn how to leverage the capabilities of AI and machine learning to improve the responsiveness of your supply chain.
An empowered first-line enables transformed customer experiences
See how establishing a culture of employee empowerment can improve how customers engage with your retail brand.
The digital opportunity for luxury retail
Here are six ways digitalisation can enable luxury brands to continue to grow and build deeper connections and customers.
Join us at National Retail Federation (NRF) 2020 to learn how together with our customers and partners, Microsoft is enabling intelligent retail.
January 12-14, 2020 | New York, NY