Xbox Series X

60-Day Hassle Free Returns

Available with eligible consumer purchases only made at Microsoft Store online in United Kingdom, and at the Microsoft Experience Centre in London from 11th of July, 2022 to 2nd of October, 2022. Return process must be started within 60 days after customer receives the device. Business, commercial, and reseller customer purchases not eligible. Items purchased from Microsoft Store can be returned by visiting the Refunds page or by visiting the Microsoft Experience Centre in London. Items purchased from Microsoft Experience Centre can only be returned by visiting the Microsoft Experience Centre in London during the return period. Customer can return to the Microsoft Experience Centre with original receipt and any other information requested by a representative. Credit will be provided to same method of payment. Limited to 5 devices per eligible Customer during the Offer Period, maximum of 1 price adjustment per device. 

Applicable return policy applies to each purchase. See Microsoft Terms of Sale  for terms applicable to Microsoft Store purchases. Promotional items given, or discounted products bought with, a qualifying product are not valid or must be returned if the qualifying product is returned. For Surface purchases, you may be entitled to additional benefits under the Microsoft Store Promise for Surface; the Microsoft Experience Centre honors the Microsoft Store Promise for Surface. Microsoft reserves the right to modify or discontinue offers at any time. Other exclusions and limitations may apply.

Accidental Damage Cover: (AD) is limited to damage from handling; meaning, damage directly resulting from unintentionally dropping the Covered Product (such as a cracked screen) or spilling liquid onto it. For mechanical breakdowns and/or AD covered claims, maximum of: one (1) Xbox console replacement; two (2) standard Xbox Wireless Controller replacements OR one (1) Xbox Elite controller replacement (whichever is applicable to your purchase); and one (1) associated power supply unit with attaching cords replacement, when they are originally supplied by Microsoft within a single, all-in-one packaged purchase.

While supplies last. Available in Microsoft Store in select countries only. Not valid on prior orders or purchases; cannot be transferred or otherwise redeemed for cash or promo code(s). May not be combinable with other offers. Microsoft Store returns policy applies. Discounted products bought with a qualifying product must be returned if the qualifying product is returned. Microsoft reserves the right to modify or discontinue offers at any time to the extent permitted by applicable law.