{"id":18234,"date":"2020-07-30T15:00:24","date_gmt":"2020-07-30T14:00:24","guid":{"rendered":"https:\/\/www.microsoft.com\/en-gb\/industry\/blog\/?p=18234"},"modified":"2020-07-30T14:43:21","modified_gmt":"2020-07-30T13:43:21","slug":"get-started-with-scalable-ai-it-pro","status":"publish","type":"post","link":"https:\/\/www.microsoft.com\/en-gb\/industry\/blog\/technetuk\/2020\/07\/30\/get-started-with-scalable-ai-it-pro\/","title":{"rendered":"How you can get started with scalable AI as an IT Pro"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"attachment-full size-full webp-format\" src=\"https:\/\/www.microsoft.com\/en-gb\/industry\/blog\/wp-content\/uploads\/sites\/22\/2020\/01\/AIHeader.jpg\" alt=\"An illustration that represents AI, next to a drawing of Bit the Raccoon.\" width=\"1920\" height=\"700\" data-orig-srcset=\"https:\/\/www.microsoft.com\/en-us\/industry\/blog\/wp-content\/uploads\/sites\/22\/2020\/01\/AIHeader.jpg 1920w, https:\/\/www.microsoft.com\/en-us\/industry\/blog\/wp-content\/uploads\/sites\/22\/2020\/01\/AIHeader-300x109.jpg 300w, https:\/\/www.microsoft.com\/en-us\/industry\/blog\/wp-content\/uploads\/sites\/22\/2020\/01\/AIHeader-1024x373.jpg 1024w, https:\/\/www.microsoft.com\/en-us\/industry\/blog\/wp-content\/uploads\/sites\/22\/2020\/01\/AIHeader-768x280.jpg 768w, https:\/\/www.microsoft.com\/en-us\/industry\/blog\/wp-content\/uploads\/sites\/22\/2020\/01\/AIHeader-1536x560.jpg 1536w, https:\/\/www.microsoft.com\/en-us\/industry\/blog\/wp-content\/uploads\/sites\/22\/2020\/01\/AIHeader-330x120.jpg 330w, https:\/\/www.microsoft.com\/en-us\/industry\/blog\/wp-content\/uploads\/sites\/22\/2020\/01\/AIHeader-800x292.jpg 800w, https:\/\/www.microsoft.com\/en-us\/industry\/blog\/wp-content\/uploads\/sites\/22\/2020\/01\/AIHeader-400x146.jpg 400w\" data-orig-src=\"https:\/\/www.microsoft.com\/en-gb\/industry\/blog\/wp-content\/uploads\/sites\/22\/2020\/01\/AIHeader.jpg\" \/><\/p>\n<p>You don\u2019t need to be a data scientist to enjoy the benefits of the artificial intelligence (AI) revolution. These days, AI on platforms like <a href=\"https:\/\/docs.microsoft.com\/en-us\/azure\/machine-learning\/service\/overview-what-is-azure-ml\" target=\"_blank\" rel=\"noopener noreferrer\">Azure Machine Learning<\/a> is designed to augment the skills IT pros and developers already possess without disrupting their current workflows. The most common machine learning capabilities are pre-bundled into easy-to-use cloud services. Developers can use these services to augment their apps with computer vision, text-to-speech, and speech-to-text features.<\/p>\n<p>&nbsp;<\/p>\n<h2>Easy plug and play AI services<\/h2>\n<p>The Vision APIs provided by <a href=\"https:\/\/azure.microsoft.com\/en-us\/services\/cognitive-services\/\" target=\"_blank\" rel=\"noopener noreferrer\">Azure Cognitive Services<\/a> bring advanced\u00a0<a href=\"https:\/\/azure.microsoft.com\/en-us\/services\/cognitive-services\/computer-vision\/\" target=\"_blank\" rel=\"noopener noreferrer\">computer vision<\/a>\u00a0algorithms for both images and video to your bots. For example, you can use them to recognise objects, people\u2019s\u00a0<a href=\"https:\/\/azure.microsoft.com\/en-us\/services\/cognitive-services\/face\/\" target=\"_blank\" rel=\"noopener noreferrer\">faces<\/a>, age, gender, or even\u00a0<a href=\"https:\/\/azure.microsoft.com\/en-us\/services\/cognitive-services\/face\/#recognition\" target=\"_blank\" rel=\"noopener noreferrer\">emotions<\/a>. The Vision APIs support a variety of image-understanding features. They can\u00a0<a href=\"https:\/\/azure.microsoft.com\/en-us\/services\/cognitive-services\/computer-vision\/\" target=\"_blank\" rel=\"noopener noreferrer\">categorise<\/a>\u00a0the content of images, determining if the setting is at the beach or at a wedding. They can perform\u00a0<a href=\"https:\/\/azure.microsoft.com\/en-us\/services\/cognitive-services\/computer-vision\/#text\" target=\"_blank\" rel=\"noopener noreferrer\">optical character recognition<\/a>\u00a0on your photo, picking out road signs and other text. The Vision APIs also support several image and\u00a0<a href=\"https:\/\/docs.microsoft.com\/en-us\/azure\/cognitive-services\/Computer-vision\/Vision-API-How-to-Topics\/HowtoAnalyzeVideo_Vision\" target=\"_blank\" rel=\"noopener noreferrer\">video-processing<\/a>\u00a0capabilities, such as intelligently generating image or video thumbnails, or stabilising the output of a video for you.<\/p>\n<p>The Speech APIs in Cognitive Services can give your bot advanced speech skills that leverage <a href=\"https:\/\/azure.microsoft.com\/en-us\/services\/cognitive-services\/speech-services\/?ocid=bots_cbmag\" target=\"_blank\" rel=\"noopener noreferrer\">industry-leading algorithms<\/a>\u00a0for speech-to-text and text-to-speech conversion, as well as\u00a0<a href=\"https:\/\/azure.microsoft.com\/en-us\/services\/cognitive-services\/speaker-recognition\/?ocid=bots_cbmag_cog\" target=\"_blank\" rel=\"noopener noreferrer\">Speaker Recognition<\/a>, a service that lets people use their voice for verification. The Speech APIs use built-in language models that cover a wide range of scenarios with high accuracy.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"attachment-full size-full webp-format\" src=\"https:\/\/www.microsoft.com\/en-gb\/industry\/blog\/wp-content\/uploads\/sites\/22\/2019\/10\/itpro1.jpg\" alt=\"Machine learning determining that a photo of a daisy is a photo of a daisy.\" width=\"998\" height=\"511\" data-orig-srcset=\"https:\/\/www.microsoft.com\/en-gb\/industry\/blog\/wp-content\/uploads\/sites\/22\/2019\/10\/itpro1.jpg 998w, https:\/\/www.microsoft.com\/en-gb\/industry\/blog\/wp-content\/uploads\/sites\/22\/2019\/10\/itpro1-300x154.jpg 300w, https:\/\/www.microsoft.com\/en-gb\/industry\/blog\/wp-content\/uploads\/sites\/22\/2019\/10\/itpro1-768x393.jpg 768w, https:\/\/www.microsoft.com\/en-gb\/industry\/blog\/wp-content\/uploads\/sites\/22\/2019\/10\/itpro1-330x169.jpg 330w, https:\/\/www.microsoft.com\/en-gb\/industry\/blog\/wp-content\/uploads\/sites\/22\/2019\/10\/itpro1-800x410.jpg 800w, https:\/\/www.microsoft.com\/en-gb\/industry\/blog\/wp-content\/uploads\/sites\/22\/2019\/10\/itpro1-400x205.jpg 400w\" data-orig-src=\"https:\/\/www.microsoft.com\/en-gb\/industry\/blog\/wp-content\/uploads\/sites\/22\/2019\/10\/itpro1.jpg\" \/><\/p>\n<p>As an IT pro or developer, you may need to go beyond the basic features provided by these services to create something more bespoke. In cases where you need to build your own machine learning models around specific industry terms or even regional dialects, you can use <a href=\"https:\/\/westus.cris.ai\/Home\/CustomSpeech\" target=\"_blank\" rel=\"noopener noreferrer\">Custom Speech<\/a> to accomplish this.<\/p>\n<p>&nbsp;<\/p>\n<h2>Uber faces an AI-worthy problem<\/h2>\n<p>It isn\u2019t just small companies that are using these web-based AI plug-ins. A while back, <a href=\"https:\/\/customers.microsoft.com\/en-us\/story\/731196-uber\" target=\"_blank\" rel=\"noopener noreferrer\">Uber<\/a> faced a serious problem that required a machine learning solution. Uber primarily uses phone apps to coordinate their drivers and maintain their reputation-based system. As a consequence, they needed a simple phone solution to verify the identity of their drivers. This is especially important for passenger safety.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"attachment-full size-full webp-format\" src=\"https:\/\/www.microsoft.com\/en-gb\/industry\/blog\/wp-content\/uploads\/sites\/22\/2019\/10\/itpro2.jpg\" alt=\"Machine learning comparing two photos of men with a confidence rating for determining whether they're the same person.\" width=\"1429\" height=\"743\" data-orig-srcset=\"https:\/\/www.microsoft.com\/en-gb\/industry\/blog\/wp-content\/uploads\/sites\/22\/2019\/10\/itpro2.jpg 1429w, https:\/\/www.microsoft.com\/en-gb\/industry\/blog\/wp-content\/uploads\/sites\/22\/2019\/10\/itpro2-300x156.jpg 300w, https:\/\/www.microsoft.com\/en-gb\/industry\/blog\/wp-content\/uploads\/sites\/22\/2019\/10\/itpro2-768x399.jpg 768w, https:\/\/www.microsoft.com\/en-gb\/industry\/blog\/wp-content\/uploads\/sites\/22\/2019\/10\/itpro2-1024x532.jpg 1024w, https:\/\/www.microsoft.com\/en-gb\/industry\/blog\/wp-content\/uploads\/sites\/22\/2019\/10\/itpro2-330x172.jpg 330w, https:\/\/www.microsoft.com\/en-gb\/industry\/blog\/wp-content\/uploads\/sites\/22\/2019\/10\/itpro2-800x416.jpg 800w, https:\/\/www.microsoft.com\/en-gb\/industry\/blog\/wp-content\/uploads\/sites\/22\/2019\/10\/itpro2-400x208.jpg 400w\" data-orig-src=\"https:\/\/www.microsoft.com\/en-gb\/industry\/blog\/wp-content\/uploads\/sites\/22\/2019\/10\/itpro2.jpg\" \/><\/p>\n<p>Uber had a buy versus build dilemma. They certainly have the resources and skills to create a good computer vision system to identify drivers on their phones\u2014but did it make sense to do so? After looking around for different implementation options, their engineers realised that <a href=\"https:\/\/azure.microsoft.com\/en-us\/services\/cognitive-services\/face\/\" target=\"_blank\" rel=\"noopener noreferrer\">Azure Face API<\/a> gave them all the functionality they needed. Out of the box, the Face API allowed them to search, identify, and match faces against a private repository of up to 1 million people.<\/p>\n<p>\u201cIntegrating this API into our platform took about three weeks even though it was still a preview product at the time,\u201d says Dima Kovalev, an Uber Product Manager. \u201cBecause the API has matured since then, it would probably take less time today. It saved us months of development work in building a face detection capability into our platform.\u201d<\/p>\n<p>Because Cognitive Services scales for both massive services like Uber\u2019s driver network and small apps someone might create over a weekend, it is extremely adaptable to any project an IT pro or software developer might need it for. Wouldn\u2019t it be nice to get the same AI reliability and performance needed to drive Uber\u2019s business working for you?<\/p>\n<p>&nbsp;<\/p>\n<h2>How easy is it?<\/h2>\n<p>You might be wondering if the Face API is truly this simple to use. The answer is, it is\u2014and it\u2019s all documented in the <a href=\"https:\/\/westus.dev.cognitive.microsoft.com\/docs\/services\/563879b61984550e40cbbe8d\/operations\/563879b61984550f3039523a\" target=\"_blank\" rel=\"noopener noreferrer\">Face API reference<\/a>. To build something like the Uber verification feature, you first need to take the selfie someone snaps on their phone and pass it to the <a href=\"https:\/\/westus.dev.cognitive.microsoft.com\/docs\/services\/563879b61984550e40cbbe8d\/operations\/563879b61984550f30395236\" target=\"_blank\" rel=\"noopener noreferrer\">Face Detect<\/a> service. This analyses the picture, zooms in on the face in the picture, and encodes it into a set of unique identifying points.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"attachment-full size-full webp-format\" src=\"https:\/\/www.microsoft.com\/en-gb\/industry\/blog\/wp-content\/uploads\/sites\/22\/2019\/10\/itpro3.jpg\" alt=\"Facial recognition estimating the sex and age of two people in photos.\" width=\"1188\" height=\"567\" data-orig-srcset=\"https:\/\/www.microsoft.com\/en-gb\/industry\/blog\/wp-content\/uploads\/sites\/22\/2019\/10\/itpro3.jpg 1188w, https:\/\/www.microsoft.com\/en-gb\/industry\/blog\/wp-content\/uploads\/sites\/22\/2019\/10\/itpro3-300x143.jpg 300w, https:\/\/www.microsoft.com\/en-gb\/industry\/blog\/wp-content\/uploads\/sites\/22\/2019\/10\/itpro3-768x367.jpg 768w, https:\/\/www.microsoft.com\/en-gb\/industry\/blog\/wp-content\/uploads\/sites\/22\/2019\/10\/itpro3-1024x489.jpg 1024w, https:\/\/www.microsoft.com\/en-gb\/industry\/blog\/wp-content\/uploads\/sites\/22\/2019\/10\/itpro3-330x158.jpg 330w, https:\/\/www.microsoft.com\/en-gb\/industry\/blog\/wp-content\/uploads\/sites\/22\/2019\/10\/itpro3-800x382.jpg 800w, https:\/\/www.microsoft.com\/en-gb\/industry\/blog\/wp-content\/uploads\/sites\/22\/2019\/10\/itpro3-400x191.jpg 400w\" data-orig-src=\"https:\/\/www.microsoft.com\/en-gb\/industry\/blog\/wp-content\/uploads\/sites\/22\/2019\/10\/itpro3.jpg\" \/><\/p>\n<p>The next step is to take that Face ID along with the Face ID you want to compare it against and pass them to the <a href=\"https:\/\/westus.dev.cognitive.microsoft.com\/docs\/services\/563879b61984550e40cbbe8d\/operations\/563879b61984550f3039523a\" target=\"_blank\" rel=\"noopener noreferrer\">Face Verify<\/a> service at https:\/\/{endpoint}\/face\/v1.0\/verify, where <strong>endpoint<\/strong> is your company\u2019s service on Azure.<\/p>\n<p><strong>{<\/strong><\/p>\n<p><strong>\u00a0\u00a0\u00a0 &#8220;isIdentical&#8221;: true,<\/strong><\/p>\n<p><strong>\u00a0\u00a0\u00a0 &#8220;confidence&#8221;: 0.9<\/strong><\/p>\n<p><strong>}<\/strong><\/p>\n<p>Cognitive Services will process all of this for you and then return a simple JSON message indicating whether the two faces are a match, along with a confidence rating for that match. It doesn\u2019t get much easier.<\/p>\n<p>&nbsp;<\/p>\n<h2>How I learned to stop worrying and love AI<\/h2>\n<p>Azure Machine Learning is a treasure trove of cool AI features waiting for you\u2014spanning from pre-packaged functionality like the Face API mentioned above, to <a href=\"https:\/\/docs.microsoft.com\/en-us\/azure\/machine-learning\/service\/overview-what-is-azure-ml\" target=\"_blank\" rel=\"noopener noreferrer\">web-based user interfaces<\/a> to build and train custom machine learning models. And if you\u2019re interested in advanced machine learning using R and Python, there\u2019s <a href=\"https:\/\/studio.azureml.net\/\" target=\"_blank\" rel=\"noopener noreferrer\">Azure Machine Learning Studio<\/a>, which provides training and virtual machines to do that. In other words, it is whatever you need it to be for your career.<\/p>\n<p>If you want to try building a computer vision classifier but don\u2019t want to set up virtual machines or learn Python, then this <a href=\"https:\/\/docs.microsoft.com\/en-us\/learn\/modules\/classify-images-with-custom-vision-service\/\" target=\"_blank\" rel=\"noopener noreferrer\">Custom Vision walkthrough<\/a> using Cognitive Services is for you. You\u2019ll learn the basic concepts of machine learning and also have a useful skill you can start using right away. Microsoft Learning has many <a href=\"https:\/\/docs.microsoft.com\/en-us\/learn\/browse\/?products=azure&amp;resource_type=module&amp;term=machine%20learning\" target=\"_blank\" rel=\"noopener noreferrer\">additional AI courses<\/a> that you can take if you\u2019re interested in even more advanced lessons.<\/p>\n<p>Microsoft docs also provides a wealth of information to set you on the road to AI:<\/p>\n<ul>\n<li><a href=\"https:\/\/docs.microsoft.com\/en-us\/azure\/cognitive-services\/\" target=\"_blank\" rel=\"noopener noreferrer\">Azure Cognitive Services<\/a><\/li>\n<li><a href=\"https:\/\/docs.microsoft.com\/en-us\/azure\/machine-learning\/service\/overview-what-is-azure-ml\" target=\"_blank\" rel=\"noopener noreferrer\">Azure Machine Learning<\/a><\/li>\n<li><a href=\"https:\/\/docs.microsoft.com\/en-us\/azure\/machine-learning\/studio\/\" target=\"_blank\" rel=\"noopener noreferrer\">Azure Machine Learning Studio<\/a><\/li>\n<li><a href=\"https:\/\/gallery.azure.ai\/experiments\" target=\"_blank\" rel=\"noopener noreferrer\">Azure AI Gallery<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>You don\u2019t need to be a data scientist to enjoy the benefits of the artificial intelligence (AI) revolution. These days, AI on platforms like Azure Machine Learning is designed to augment the skills IT pros and developers already possess without disrupting their current workflows.<\/p>\n","protected":false},"author":430,"featured_media":23103,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"ep_exclude_from_search":false,"_classifai_error":"","_classifai_text_to_speech_error":"","footnotes":""},"categories":[594],"post_tag":[519],"content-type":[],"coauthors":[525],"class_list":["post-18234","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-technetuk","tag-technet-uk"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How you can get started with scalable AI as an IT Pro - Microsoft Industry Blogs - United Kingdom<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.microsoft.com\/en-gb\/industry\/blog\/technetuk\/2020\/07\/30\/get-started-with-scalable-ai-it-pro\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How you can get started with scalable AI as an IT Pro - Microsoft Industry Blogs - United Kingdom\" \/>\n<meta property=\"og:description\" content=\"You don\u2019t need to be a data scientist to enjoy the benefits of the artificial intelligence (AI) revolution. These days, AI on platforms like Azure Machine Learning is designed to augment the skills IT pros and developers already possess without disrupting their current workflows.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.microsoft.com\/en-gb\/industry\/blog\/technetuk\/2020\/07\/30\/get-started-with-scalable-ai-it-pro\/\" \/>\n<meta property=\"og:site_name\" content=\"Microsoft Industry Blogs - United Kingdom\" \/>\n<meta property=\"article:published_time\" content=\"2020-07-30T14:00:24+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.microsoft.com\/en-gb\/industry\/blog\/wp-content\/uploads\/sites\/22\/2020\/01\/AIThumb.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"800\" \/>\n\t<meta property=\"og:image:height\" content=\"450\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Chris Walden\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Chris Walden\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 min read\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.microsoft.com\/en-gb\/industry\/blog\/technetuk\/2020\/07\/30\/get-started-with-scalable-ai-it-pro\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.microsoft.com\/en-gb\/industry\/blog\/technetuk\/2020\/07\/30\/get-started-with-scalable-ai-it-pro\/\"},\"author\":[{\"@id\":\"https:\/\/www.microsoft.com\/en-gb\/industry\/blog\/author\/chwald\/\",\"@type\":\"Person\",\"@name\":\"Chris Walden\"}],\"headline\":\"How you can get started with scalable AI as an IT Pro\",\"datePublished\":\"2020-07-30T14:00:24+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.microsoft.com\/en-gb\/industry\/blog\/technetuk\/2020\/07\/30\/get-started-with-scalable-ai-it-pro\/\"},\"wordCount\":935,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/www.microsoft.com\/en-gb\/industry\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.microsoft.com\/en-gb\/industry\/blog\/technetuk\/2020\/07\/30\/get-started-with-scalable-ai-it-pro\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.microsoft.com\/en-gb\/industry\/blog\/wp-content\/uploads\/sites\/22\/2020\/01\/AIThumb.jpg\",\"keywords\":[\"TechNet UK\"],\"articleSection\":[\"TechNet UK\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.microsoft.com\/en-gb\/industry\/blog\/technetuk\/2020\/07\/30\/get-started-with-scalable-ai-it-pro\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.microsoft.com\/en-gb\/industry\/blog\/technetuk\/2020\/07\/30\/get-started-with-scalable-ai-it-pro\/\",\"url\":\"https:\/\/www.microsoft.com\/en-gb\/industry\/blog\/technetuk\/2020\/07\/30\/get-started-with-scalable-ai-it-pro\/\",\"name\":\"How you can get started with scalable AI as an IT Pro - 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