Boost your exam-day confidence with an Exam Replay or an Exam Replay with Practice Test.

Exam
70-384

Lync

  • Published:
    7 January 2016
  • Languages:
    English, German, Japanese
  • Audiences:
    IT professionals
  • Technology:
    Lync Server 2013
  • Credit towards certification:
    MCP, MCSE

Recertification for MCSE: Communication

* Pricing does not reflect any promotional offers or reduced pricing for Microsoft Imagine Academy program members, Microsoft Certified Trainers, and Microsoft Partner Network program members. Pricing is subject to change without notice. Pricing does not include applicable taxes. Please confirm exact pricing with the exam provider before registering to take an exam.

Effective May 1, 2017, the existing cancellation policy will be replaced in its entirety with the following policy: Cancelling or rescheduling your exam within 5 business days of your registered exam time is subject to a fee. Failing to show up for your exam appointment or not rescheduling or cancelling your appointment at least 24 hours prior to your scheduled appointment forfeits your entire exam fee.

Skills measured

This exam measures your ability to accomplish the technical tasks listed below. View video tutorials about the variety of question types on Microsoft exams.

Please note that the questions may test on, but will not be limited to, the topics described in the bulleted text.

Do you have feedback about the relevance of the skills measured on this exam? Please send Microsoft your comments. All feedback will be reviewed and incorporated as appropriate while still maintaining the validity and reliability of the certification process. Note that Microsoft will not respond directly to your feedback. We appreciate your input in ensuring the quality of the Microsoft Certification Program.

If you have concerns about specific questions on this exam, please submit an exam challenge.

If you have other questions or feedback about Microsoft Certification exams or about the certification program, registration, or promotions, please contact your Regional Service Center.

Plan and Design a Lync topology
  • Plan Lync site topology
    • Evaluate user distribution for central and branch site design; analyse business requirements for Persistent Chat ethical boundaries or room design; associate workloads to business requirements; analyse business requirements and plan Lync physical architecture; analyse capacity requirements and plan Lync physical architecture; analyse and design Lync SIP domains
  • Plan Lync servers
    • Define collocation of server roles; analyse hardware requirements; determine storage requirements for archiving and monitoring; determine OS version requirements; determine OS dependencies
  • Design a Lync Server HA/DR solution
    • Design strategy for branch office scenarios; design for resiliency; design SQL mirroring; design central site failover; design strategy for persistent chat; design strategy for voice applications
Plan and design Lync features
  • Plan for Lync user experience
    • Plan for contact list management; plan for client version control; plan for privacy; plan for common area phone hotdesking; plan for Music on Hold; plan for Address Book Web search/download
  • Plan for clients and devices
    • Design Lync mobility; plan for Phone Edition or 3PIP devices; define client authentication options; plan for Analog devices; plan for Lync users for VDI
Deploy and configure Lync
  • Configure and publish topology
    • Configure mediation server collocation; configure trunks and gateways; configure Lync roles; configure multiple media gateway support; add or remove server features; deploy Edge server
  • Deploy and configure clients and devices
    • Configure Lync client features; configure client policies; configure client security options; configure analog or Phone Edition/3PIP policies; configure mobile device policies; configure Lync users for VDI
  • Configure HA/DR
    • Configure pool failover; configure site failover; configure SQL mirroring; configure voice resiliency; map user experience to failover scenario
Manage operations and data resiliency for Lync
  • Troubleshoot the Lync environment
    • Enable and collect logs; recover from failed server build; analyse event viewer; enable OCSlogger tracing; enable Best Practice Analyzer; verify name resolution
  • Mitigate data loss
    • Backup and restore application service data; backup and restore filestore data; backup and restore Contacts; maintain and recover Lync 15 topology; maintain and recover LIS and RTC; recover CMS
Design Enterprise Voice
  • Design Enterprise Voice topology
    • Design mediation server collocation or placement; design for gateways; design trunks; design voice resiliency; design mediation server dependencies
  • Design voice applications
    • Design call park; design response group delegation mode; design response group workflows; determine correct usage of private line; design vacant number announcements
  • Design call routing
    • Design dial plans; design routes; design normalisation; design voice policies; define PSTN usages; design for basic emergency dialling and notification
Design and configure network services
  • Design for network optimisation
    • Assess network requirements; plan for optimal conferencing traffic; plan for capacity; plan for Edge placement; plan for QOS support; estimate network usage
  • Plan network services for Lync
    • Plan Location Information Services (LIS); plan Call Admission Control (CAC) for voice; plan Call Admission Control (CAC) for video; define port requirements for internal service; define port requirements for external services; plan for Media Bypass
  • Configure network services for Lync
    • Configure Location Information Services (LIS); configure Call Admission Control (CAC) for voice; configure Call Admission Control (CAC) for video; configure DHCP for Phone Edition; configure QOS; configure Media Bypass
Configure Enterprise Voice
  • Configure voice applications
    • Configure call park; configure Response Group workflows; configure Response Group queues; configure private line; configure vacant number announcements
  • Configure call routing
    • Configure dial plans; configure routes; configure trunks; configure and apply voice policies; configure PSTN Usages; configure emergency dialling

Who should take this exam?

This exam is for individuals looking to maintain their MCSE: Communication certification. It is based on the exam objectives from 336 and 337.

More information about exams

Preparing for an exam

We recommend that you review this exam preparation guide in its entirety and familiarise yourself with the resources on this website before you schedule your exam. See the Microsoft Certification exam overview for information about registration, videos of typical exam question formats and other preparation resources. For information on exam policies and scoring, see the Microsoft Certification exam policies and FAQs.

Note

This preparation guide is subject to change at any time without prior notice and at the sole discretion of Microsoft. Microsoft exams might include adaptive testing technology and simulation items. Microsoft does not identify the format in which exams are presented. Please use this preparation guide to prepare for the exam, regardless of its format. To help you prepare for this exam, Microsoft recommends that you have hands-on experience with the product and that you use the specified training resources. These training resources do not necessarily cover all of the topics listed in the "Skills measured" section.