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SharePoint Syntex

SharePoint Syntex uses advanced AI and machine teaching to amplify human expertise, automate content processing, and transform content into knowledge. It delivers intelligent content services that work the way you do.
*SharePoint Syntex is available only to customers currently licensed for Microsoft 365 F1, F3, E3, A3, E5, A5, Office 365 F3, E1, A1, E3, A3, E5, A5, Microsoft 365 Business Basic, Business Standard, Business Premium, or SharePoint Online K, Plan 1, or Plan 2.
£3.80 user/month
with annual commitment
Price does not include VAT.
Overview FAQ

Frequently asked questions


Based on the leading content services of SharePoint, Syntex introduces a new experience for managing content at scale, integrating metadata and workflow, and delivering compliance automation—the content center. Content centers supply capabilities to teach the cloud how to read and process documents the same way you would manually. SharePoint Syntex uses those insights to automatically recognize content, extract important information, and apply metadata tags. In addition, you can track the effectiveness of your models with integrated visual analytics.
Learn more about content centers and content understanding models by viewing our May 20 Office Hours meeting on content understanding.

The models you create and train use content types to classify content. The information you select to extract from the structured or unstructured files is reflected as columns in that content type’s schema. This is intentional to provide an intelligent content type that can be used to fulfill other use cases, like search filtering and defining file plans to apply information protection labels by schema.

No, the content type gallery won’t directly replace the content type hub; there will still be a content type hub. The content type gallery is intended to be a more flexible and more centralized way than the content type hub for you to create and manage the enterprise content types that you want to provide across sites in your organization.

Document understanding models


Document understanding models support a wide variety of file formats, including using OCR to support scanned PDFs, images, and TIFF files. For the full list. Learn more

No, you can apply multiple documents understanding models to the same library (or even the same model to multiple libraries). Depending on how the system classifies the uploaded file, it will run the appropriate model. Learn more.

Managed metadata services


It’s now a suite-wide service available through Microsoft 365, and some additional new features will be part of SharePoint Syntex.

MMS is part of SharePoint and has been upgraded both on back end and modern UX.

You won't need to migrate your existing term stores; you'll just get new powerful features.

No, the new experiences won’t be accessible to non-SharePoint admins because the experiences are housed within the SharePoint admin center. You’ll need to be a SharePoint admin to see the global term store and the content type gallery. We’re actively working on modernizing the site collection and site admin experiences. As they’re modernized, you’ll see one modern experience throughout all your admin interactions.

Form Processing


Yes, credits are required for both training and production use. If you have 300 or more SharePoint Syntex licenses in your organization, you will be allocated one million AI Builder credits, renewed monthly. If you have fewer than 300 licenses, you must purchase AI Builder credits in order to use forms processing.