Surface Duo (Unlocked)
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- *Hassle-free returns: Extended return offer period available with Surface devices purchased from Microsoft Store in select markets. Return process must be started within 60 days after customer received the device. Not available for purchases by reseller customers. Extended return offer period limited to 5 device returns total per eligible customer. Excludes Surface Hub. Void where prohibited or restricted by law. Microsoft reserves the right to modify or discontinue offers at any time. Other exclusions and limits may apply. Microsoft Store return policy applies to extended returns. See applicable Microsoft Terms of Sale for more information.
- Microsoft 365: While supplies last. Available in Microsoft Store in the United Kingdom. Offer valid only on select 15-month subscriptions of Microsoft 365 Family or Personal, after purchase of select Surface, PC or Mobile devices. Subscriptions for all services are for a pre-paid 12-month subscription term. Requires Microsoft account and broadband internet and/or data plan. Available features & system requirements may vary by device, country and over time. Some features may require additional hardware. For full system requirements, see www.office.com/information. Not valid on prior orders or purchases; cannot be transferred or otherwise redeemed for cash or promo code(s). May not be combinable with other offers. Microsoft Store returns policy applies. Discounted products bought with a qualifying product must be returned if the qualifying product is returned. Microsoft reserves the right to modify or discontinue offers at any time to the extent permitted by applicable law. Limit 1 offer per customer.
- Your device contains magnets, which may damage objects such as credit cards, passbooks, access cards, boarding passes or parking passes. Please keep a safe distance between your device and objects that are affected by magnets. Please review Product safety warnings and instructions for important safety information about your device.
- While supplies last. Available in Microsoft Store in select countries only. Not valid on prior orders or purchases; cannot be transferred or otherwise redeemed for cash or promo code(s). May not be combinable with other offers. Microsoft Store returns policy applies. Discounted products bought with a qualifying product must be returned if the qualifying product is returned. Microsoft reserves the right to modify or discontinue offers at any time to the extent permitted by applicable law.
Scenarios |
View two apps at once or span one across both screens, drag and drop between screens1 and make phone calls. Say goodbye to constant app switching.
|
Weight2 |
250 grams |
Dimensions |
Open: |
Battery life |
Up to 15.5 hours3 of Local Video Playback |
Display |
Dual PixelSense™ Fusion Displays open: 8.1″ AMOLED, 2700×1800 (3:2), 401 PPI |
Battery charging |
Battery charging using 18 W in box power supply |
Battery capacity |
3577mAh (typical) dual battery6 |
Video conferencing |
Microsoft Teams and Skype video conferencing up to 1080p at 30fps |
Camera and video recording |
Adaptive camera 11MP, f/2.0, 1.0 µm, PDAF and 84.0° diagonal FOV optimised with AI for front and rear. Video recording: |
Network and connectivity7 |
Wi-Fi: Wi-Fi-5 802.11ac (2.4/5 GHz) Bluetooth: Bluetooth® 5.0 LTE: 4×4 MIMO, Cat.20 DL/Cat 5 UL, 5CA, LAA. Up to 1.2 Gbps Download/Up to 150 Mbps Upload Bands Supported: FDD-LTE: 1, 2, 3, 4, 5 ,7,8, 12, 13, 14, 19, 20, 25, 26, 28, 29, 30, 66 TD-LTE: 38, 39, 40, 41, 46 WCDMA: 1, 2, 5, 8 GSM/GPRS: GSM-850, E-GSM-900, DCS-1800, PCS-1900 Location: GPS, Galileo, GLONASS, BeiDou, QZSS |
SIM |
One eSIM8 and one Nano SIM |
Processor |
Qualcomm® Snapdragon™ 855 Mobile Platform optimised for the dual-screen experience |
Connections |
USB-C® 3.1 |
Storage and memory9 |
128 GB or 256 GB UFS 3.0 of internal storage9
6 GB DRAM |
Audio |
Mono speaker, Dual Mic noise suppression and echo cancellation optimised for productive use in all postures Best-in-class Full Duplex communication for voice calls in hands-free mode Audio formats supported: 3GP, MP3, MP4, MKV, WAV, OGG, M4A, AAC, TS, AMR, FLAC, MID, MIDI, RTTL, RTX, OTA, IMY |
Sensors |
Dual Accelerometer |
Software10 |
Microsoft built-in applications: Microsoft Surface Duo UI core features: Other preinstalled apps: Operating System: Android™ 10 |
Video playback11 |
Video Playback Formats1: MKV, MOV, MP4, H.265(HEVC), AVI, WMV, TS, 3GP, FLV, WEBM
Wireless: Chromecast support Wired: DisplayPort over USB-C. Supports video out when connecting via HDMI Adaptor11 |
Exterior |
Exterior Material: Corning® Gorilla® Glass |
Security and authentication |
Biometric lock type: Fingerprint reader (1:100K FAR <3% FRR) |
Language support |
All supported languages (Android™ 10) |
Pen and inking |
Supports all in-market generations of Surface Slim Pen, Surface Pen and Surface Hub 2 Pen1
Simultaneous Pen and touch are supported |
What’s in the box |
Surface Duo |
Warranty12 |
1-year limited hardware warranty |
The Microsoft Store Promise for Surface |
60-day return policy |
- Your device contains magnets, which may damage objects such as credit cards, passbooks, access cards, boarding passes or parking passes. Please keep a safe distance between your device and objects that are affected by magnets. Please review Product safety warnings and instructions (microsoft.com) for important safety information about your device.
- [1] Some devices, accessories and software sold separately. Additional fees and/or subscriptions required for some apps and features. Some features, including drag and drop between screens, available in supported apps only. Search bar and available apps may vary by customer choice or provider and over time. Available apps may vary by provider and over time. Calling requires data plan; see provider for pricing and coverage details.
- [2] Excluding Surface Duo Bumper.
- [3] Local Video Playback: Testing conducted by Microsoft in July 2020 using preproduction Surface Duo units and software. Testing consisted of full battery discharge during local video playback on a single screen. Video playback consisted of a repeated 30-minute .mp4 file in 1080p at 24 fps. All settings were default except: LTE and Wi-Fi were both associated with a network with ‘ask to join’ disabled and Adaptive Brightness was disabled and the screen set to 100 nits. Battery life varies significantly with network and feature configuration, signal strength, settings, usage and other factors. Battery has limited recharge cycles and cannot be replaced.
- [4] Standby Time: Testing conducted by Microsoft in November 2020 in a Third Party Lab using preproduction Surface Duo units and software. All settings were default, and network settings were: connected to LTE, and Wi-Fi was enabled but not connected. Battery life varies significantly with network and feature configuration, signal strength, settings, usage and other factors. Battery has limited recharge cycles and cannot be replaced.
- [5] Talk Time: Testing conducted by Microsoft in November 2020 in a Third Party Lab using preproduction Surface Duo units and software. All settings were default, and network settings were: connected to LTE, and Wi-Fi was enabled but not connected. Battery life varies significantly with network and feature configuration, signal strength, settings, usage and other factors. Battery has limited recharge cycles and cannot be replaced. Testing conducted by Microsoft in August 2020 using preproduction Surface Duo units and software over Wi-Fi with LTE associated to a network. Testing consisted of full battery discharge during active use scenarios and a power drain measurement in Suspend. The active use scenarios excluded mobile calls and included both single screen and dual screen scenarios, consisting of (1) a web browsing test accessing 8 popular websites over multiple open tabs, (2) productivity tests utilising Microsoft Teams audio and video calls and Microsoft Word, PowerPoint, Excel and Outlook, (3) sending and receiving SMS text messages, and (4) streaming a video through the YouTube app. All settings were default except Adaptive Brightness which was disabled and the screen set to 150 nits. Battery life varies significantly with network and feature configuration, signal strength, settings, usage and other factors. Battery has limited recharge cycles and cannot be replaced.
- [6] Specified minimum dual battery capacity is 3462 mAh.
- [7] Network availability and coverage vary by provider. See your provider for details.
- [8] Use of eSIM requires a wireless service plan (which may include restrictions on switching service providers and roaming, even after contract expiration). Not all providers support eSIM. Use of eSIM in Surface Duo may be disabled when purchased from some providers. See your provider for details.
- [9] System software uses significant storage space. Available storage is subject to change based on system software updates and apps usage. 1 GB = 1 billion bytes. See Surface.com/Storage for more details.
- [10] Some apps and features may require a wireless plan, additional subscriptions or fees.
- [11] Video playback formats will require third-party apps from the Google Play Store; fees may apply.
- [12] Microsoft’s Limited Warranty is in addition to your consumer law rights.