How the refurbish process works
The product is extensively screened, repaired using genuine Microsoft parts, tested and cleaned by Microsoft Experts.
The product is then packaged in a Microsoft Certified Refurbished box with all standard accessories and manuals.
Includes standard 12-month warranty and available extended warranty options.
Ready for you
Shop Microsoft Certified Refurbished to score great deals on Microsoft products.
Why buy a Microsoft Certified Refurbished Device
Choose your perfect Surface
Haven’t found the right Surface yet? Discover our Surface FamilyDiscover all products
Shop Microsoft Certified Refurbished Products
Save up to £100.00
Surface Go 2 (Certified Refurbished)From Full price was £339.00 Now £239.00
Surface Go 2 is perfectly portable, with a bigger 10.5” touchscreen, better resolution, and long battery life designed to keep up with you and your family. Use it like a laptop or tablet for everyday tasks. Surface Go Type Cover and Surface Pen sold separately.
Surface Book 2 (Certified Refurbished)From £1,399.00
• Available in 13.5” or 15” PixelSense Display
• High-speed Intel processors (dual-core and quad-core available)
• Up to 1060 NVIDIA GeForce GTX graphics
• Powerful enough to run professional-grade software and play PC games
• New USB-C port
• Starting at 3.38 lb (1,534 g) including keyboard
• Runs Windows 10 Pro
Our Microsoft Certified Refurbished program offers the opportunity to buy Surface devices at discounted prices. Microsoft Certified Refurbished devices undergo a complete refurbishment process before being offered for resale. All replaced parts are genuine Microsoft components, and your device will come preinstalled with the latest software updates plus outstanding technical & software support. Please find detailed information about our technical support here.
Microsoft Certified Refurbished devices have no scratches or dents as they have been professionally inspected, repaired, and tested by Microsoft's expert staff. This includes a thorough inspection for external damage, optical sensor and audio testing, Wi-Fi testing, reloading of the Windows operating system and the latest software updates, and a final visual inspection and repackaged in a Microsoft Certified Refurbished box with all standard accessories and manuals.
The return policy for refurbished devices is the same as for new Surface devices. If you are not completely satisfied with a device, you can return your order within 60 days of receipt of your original purchase for a full refund or a replacement (if one is available) for free. For complete information, visit the Microsoft Store.
Note: We recommend that you save and back up all your data and perform our Windows 10 data wiping feature to remove all personal data before returning your item.
All Microsoft Certified Refurbished Devices come with a one-year manufacturer’s limited hardware warranty*
During the warranty period, if a defect arises in the Device, and you follow the instructions for returning the Device, we will at our option, to the extent permitted by law, either (i) repair the Device using either new or refurbished parts, (ii) replace the Device with a refurbished Device that is equivalent to the Device to be replaced, or (iii) refund to you all or part of the purchase price of the Device.
You can find more information here.
For extended coverage after the manufacturer’s warranty expires, you have the option to purchase a Microsoft Complete protection plan within 45 days of device purchase. Microsoft Complete protection plans can be purchased for a period of 2, 3 or 4 years.
*The manufacturer’s limited hardware warranty varies by region and is in addition to your consumer law rights.
Your Microsoft Certified Refurbished purchase extends the lifetime of this product and, thereby, enables you to achieve your sustainability goal by reducing your environmental footprint. If you would like to learn more about Microsoft’s sustainability program, click here.
Why shop at Microsoft Store?
Free shipping, every day
Enjoy free shipping on everything we sell. No codes. No hassle. Every day.
Return almost any product in like-new condition in its original packaging within 30 days. Up to 60 days on Surface devices.*
Our Microsoft Certified Refurbished program offers the opportunity to buy Surface devices at a discounted price. Microsoft Refurbished products undergo a complete refurbishment process before being offered for re-sale. Didn’t find the right product? Discover more Surface refurbished products here. Looking for a brand-new device instead? Just answer a few simple questions about what you’re looking for and we’ll help you choose.