If you make a purchase from the Microsoft Store and then we lower the price within 30 days we will refund the difference. Enjoy our price promise for up to 60 days on Surface devices. Some exclusions may apply. Contact Microsoft Store support
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Return almost any product in like-new condition in its original packaging within 30 days. Up to 60 days on Surface devices.
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 Offer valid on purchases of Surface devices made at Microsoft Store online in select markets from May 6, 2020 to October 31, 2020 (“Offer Period”). Excludes Surface Hub. Offer not valid on purchases made at third party retailers. Customer is eligible for price adjustment only if 1) Customer purchases a Surface device during the Offer Period, (2) the price of that Surface is reduced during the Offer Period, and 3) Customer requests a price adjustment while the Surface price is reduced and in-stock for purchase. Customer must contact Microsoft Store Sales and Support to request price adjustment with order number and any other information requested by the Microsoft Store Sales representative. Credit will be provided to Customer in same method of payment (credit card use will be credited to original card). Offer limited to 5 devices per eligible customer in total during the Offer Period and a maximum of one price adjustment per device. Void where prohibited or restricted by law. Microsoft reserves the right to modify or discontinue offers at any time. Other exclusions and limitations may apply
 Extended return offer period available with Surface devices purchased from Microsoft Store online in select markets between May 6, 2020 and October 31, 2020. Return process must be started within 60 days after customer received the device. Not available for purchases by reseller customers. Extended return offer period limited to 5 device returns total per eligible customer. Excludes Surface Hub. Void where prohibited or restricted by law. Microsoft reserves the right to modify or discontinue offers at any time. Other exclusions and limits may apply. Microsoft Store return policy applies to extended returns. See applicable Microsoft Terms of Sale for more information.